Greg and his crew are great! We're still enjoying our new screened in porch and the new floor in the family room. Greg always has excellent ideas and is very good at problem solving issues with older homes. I highly recommend him for any building project.
I have already recommended them to friends and colleagues and will continue to do so.
We have already recommended Greg and his team to several people.
I had had at least 3 other people come and look at my project and they did not follow through with an actual estimate. Greg Bassett came when he said he would (on time), gave me a written estimate that same evening, with an offer for a contract. I agreed to the contract; and he sent me a written contract that I could clearly understand which also mapped out a specific payment scheduled. He gave me a start date and we were only one day late starting due to a rain delay. The only other delays were due to city inspection schedules. There was a small ($250) increase in cost. However, he also did an "extra" job for me in building me 2 wooden stands for my rain barrels which elevated them to an appropriate height. He also had a recommendation when we had an issue not related to the construction. And, the subcontractors he worked with for electricity and plumbing were also excellent. I have now had a 2nd job done with Bassett home services. This job had a change in original planning date and 2 subcontractors because Greg had lost crew members and was working on building his own house at the same time. He still found excellent Workman. The drywall guy was great and on time. The floor guy was a bit challenging but did excellent work and Greg apologized for any inconvenience. I still highly recommend Greg Bassett and Bassett Home Services.
I wouldn't want anyone else doing my remodel projects.
John did good work
Very pleased overall
Project completed. Still very satisfied with this contractor.
I have already recommended them to a friend for a kitchen remodel.
They went above and beyond with their professionalism and courteousness. They worked hard to get the job done in a timely fashion. I have never done a remodeling project before and I have heard about the nightmares. It went smoothly.
Delivered exactly as expected. Mr. Bassett and his team were approachable, respectful of the property and homeowners, easy to communicate with, effective problem solvers and overall consummate professionals
Bassett Home Services did a great job. They were professional, stayed to schedule and produced a great end result
We have used Bassett Home Services for at least 5 hoe renovation projects. They are wonderful to work with, punctual, thorough, professional, and clean. Very high quality work.
They were exceptionally considerate of the job site (our master bathroom), and kept it dust free and clean every evening before they left.
Greg and his crew were great. He employs competent, courteous and professional employees. I will definitely use them again and refer them to friends.
They were timely, respectful and had good communication. When a problem arose, they resolved it to my satisfaction within a reasonable timeframe. They also highly valued customer satisfaction with their work.
Bassett Home Services were great to work with. Listened carefully to our desire for the outcome of our project and made it work!
We have been very happy with Greg and his team. They have been extremely helpful and responsive and have been able to deal with last-minute requests and mistakes made by other contractors on our projects. Highly recommend.
Please use the name Reuben W. Mary W is deceased and unfortunately wasn't able to experience the new renovated bathroom. Staff and owner are incredible and kept the job site neat, tidy and safe. Can't say enough positive comments about Bassett! Best group of guys and workmanship.
I am very pleased with Bassett Home Services and it was a pleasure to have Greg and his crew working on my project.
We are thoroughly pleased with the process and the three projects ( two bathrooms and kitchen ) completed by Bassett Home Services. The communication, workmanship, caring approach, attention to detail, and finished product have given us the confidence to know we can count on Greg and his crew to meet any home project need in the future.
Greg Bassett and his crew bring a broad range of construction skills to each project. The quality we appreciated most about this group was they cared about project as much as we did.
As mentioned above Bassett Home Services have completed three projects in our home. From the beginning, Greg impressed us with his ability to listen to what we wanted and follow up on every detail. He made recommendations that beautifully enhanced our plans. In addition, Greg sought our level of satisfaction at every step in the process.
Greg and his crew are thoroughly professional and courteous. We would add thoughtful to this list. Our kitchen renovation went smoothly and efficiently because this group was also aware of our needs.
Bassett Home services have renovated two bathrooms and our kitchen. Visitors to our home are impressed with the workmanship in each of these projects and ask who the contractor is. We unreservedly recommend Greg Bassett. His work speaks for itself. We are thoroughly pleased with the process and the three projects ( two bathrooms and kitchen ) completed by Bassett Home Services. The communication, workmanship, caring approach, attention to detail, and finished product have given us the confidence to know we can count on Greg and his crew to meet any home project need in the future.
Job was completed as designed, on time and great quality too.
Did not fall short of expectations. One miscommunication was promptly addressed to our satisfaction.
1) Greg was very prompt in providing a well-defined contract for the project. He provided good suggestions for economizing while maintaining quality. 2) Greg has consistent employees who arrive on time, answer questions patiently, and clean up thoroughly every day before they leave.
received a card from kitchen/bath remodeling center - Reico
Fast, efficient, courteous and reliable
Greg Bassett was great to work with and did a wonderful job. I highly recommend him and would definitely hire him again.
Greg and his guys did a very good job. Communication was good, they were always on time, were able to accommodate add ons or small changes during the job, AND they finished job early. I would highly recommend Bassett Home Services, and would hire them again. Thanks.
Good communication, trustworthy, value for cost, on time, and stuck to schedule.
Greg and his crew were great, my dad was sick and in the hospital for much of the work and Greg and his crew worked around my siblings and my schedules and we didn't have to worry about them at all. My dad is home now and so pleased with his new bathrooms!
quality of work and timely fashion of completion of that work
Great to work with. Will not hesitate to recommend them and will definitely use them for future work.
Courtesy, cleanliness,quality of work. Kept us informed of what work was to be accomplished that day
We have used Bassett Home Services for two major renovations in our home and we have been extremely pleased with how they performed. We recommend them highly! Tom Leland
We were pleased with their problem-solving skills, workmanship and communication
I cannot say enough great things about Greg and his crew. WOW- totally professional, responsive immediately, easy to talk to and negotiate through issues, helpful, respectful. This type of service seems hard to come by these days- they all did great work and we are thrilled with the results! They even put in a few additional lights at no extra cost to us- thanks so much for everything Greg and team!
As long time homeowners, we have done significant remodeling projects on older homes. Our most recent project was a total gut and redesign of a second floor bathroom in a house built in 1922. After interviewing five contractors, we decided on Bassett Home Services located in Crozet, VA. The beautiful finished project speaks for itself and as consumers, we recommend Bassett Home Services without hesitation. The level of professionalism could not have been better. Owner Gregory “Greg” Bassett and his assistants Adam and Neil are skilled craftsmen, always on time and always respectful of the homeowners interests. While Bassett Home Services was not the lowest bid we got for the project, the terms and work ethic of this business is far and away the best in the region.
We carefully reviewed five (5) contractors before deciding to with BHS. We are very pleas with our decision. “Absolute skill and craftsmanship make Bassett Home Services extraordinary”. “Greg uses his creative imagination to find solutions for unseen challenges. Greg’s skills have been honed by years of practical experience, he gets it done and done right”.
We were very satisfied with Bassett Home Services. They were very responsive, listening to our questions about our FIRST major renovation, and explaining the process, step-by-step. I appreciate their willingness to make minor adjustments to my bathroom after my renovation was complete and the crew had already moved on to another home.
We were very pleased with our communication with Bassett Home Services. From the first day of our project, they maintained communication with us through text messaging. Any questions about the project, materials, or change in plans, could be discussed promptly.
We were beyond pleased with the quality and cost for the work performed by Bassett Home Services. They are now our "go to contractors" whenever we need any work done. Great job Bassett Home Services!!!!
The quality of work; the quality of materials used; the professionalism of the men working; treated our home like it was theirs.
Great company. Very, very pleased and highly recommend them.
Absolutely will give the strongest recommendation. Communication excellent, both while onsite and very rapid responses to any email, phone call or text, any day or time.
Absolutely will give the strongest recommendation. Communication excellent, both while onsite and very rapid responses to any email, phone call or text, any day or time.
None, they were excellent in every way.
Quality and speed of work, great judgment in recommending materials, they were a true pleasure to work with. Hope to work with them again.
Timeliness of completing the project.
The professionalism and timelines.
Refereed by a friend.
Trustworthy and professional!
I know that Greg aims to solve a problem completely, not just a temporary fix. And, he provides options and makes sure I'm happy with the approach.
Top quality work in a timely manner!
The personnel and a willingness to work with us on changes if needed.
We were very pleased!
Bassett Home Services has carried out four major home improvement projects at our residence. They have remodeled our kitchen, remodeled two baths, including a complete redesign of one, and designed and built a large deck and entryway. We have recommended them to many friends, all of whom have thanked us for the excellent recommendation.
Their great professionalism and timely work completed on budget.
High quality work and very friendly and helpful folks.
Expertise. As the project progressed a number of decisions had to be made and they came to us and we discussed them. They offer great ideas that worked out perfectly! On time and on budget.
I will be using Bassett Home Services on my next project. Family and friends are still commenting on the renovation many months later.
They got the work done in a timely manner and the estimate clearly explained the scope of work that was to be done.
From someone that had used them previously for some work to their home.
excellent communication, quality work and timely completion of project
Bassett Home Services has completed several projects in my home, and I have been very pleased with all of them. I have a new bathroom (completely gutted the old and installed all new plumbing and electrical fixtures, flooring, walls); a new kitchen (completely gutted the old kitchen, removed a wall between it and the den; installed new cabinets, flooring, lighting, window and walls); and most recently, they redid a large area in my basement. For the basement remodel, they removed old walls (interior and along the outside) and ceilings, replaced with new; and redid the electrical wiring; in the basement bath, they removed the old vanity and lighting and replaced it. These projects all have the capacity to be highly disruptive, but they minimized the inconvenience and moved rapidly through the work, while always being considerate of our needs.
Greg and his crew are professional, polite, and communicative. They let me know when they will be able to work, and when they cannot; they keep to their schedule, and they get the job done. They fix the few things that don't work out well, and are just a great team to have around!
100% satisfied and would definitely hire again in the future and recommend to others.
This was my first time using Bassett Home Services but it definitely will not be my last. They went above and beyond to assure that the job was done in a timely matter and worked very well with us. the job we used them on was for my elderly mother's home and it was very important to have someone doing the job that was trustworthy. Greg Bassett and Adam Edge took extra care with the job and my mother. they were awesome! we had gotten several estimates before I was told about Bassett Home Services and Mr. Bassett beat all of those. they made sure the job site was clean at the end of the day. I would and already have recommended Bassett Home Services to others.
I can truly say there was not one area that they did. they truly went above and beyond. there was weather moving in and Mr. Edge even worked on his Sunday to be sure the job was completed.
I think the kindness and willingness to work with us to ensure the job was completed. we had a short timeframe and Mr. Bassett made sure this was done. Also to see that they were willing to work both Sat and Sun to get this done. I was truly impressed with them and the job in all aspects.
they were recommend by a friend and coworker of mine.
this is an excellent company. if I have another job needing to be done I would definitely call them first. in this day and time it is hard to find a good company that gives you your money's worth and that you can trust, Bassett home services is one of the good ones!
I'd have him to work at my home again.
Did not have any problems.
Greg seems to be very conscientious about training his young help to his standards.
No short falls.
Stayed with job until it was completed.Clean up each day was very good.
From a friend who is another happy customer.
If things remain consistent with my experience, a new customer can expect to be happy with this contractor.
Greg and his associates are excellent. The work is exceptional, painting, adding kitchen backsplash, refinishing deck. They are a joy to work with
None, exceeded all my expectations
quality of workmanship, professionalism, friendliness and care and concern of one's home while working there.
Greg and his team did a terrific job on our kitchen remodel, quickly diagnosing any problems along the way and recommending effective solutions. We highly recommend him.
Patiently and effectively working through the inevitable problems that arose along the way.
There are not enough gold stars available to give Bassett Home Services. We've had multiple jobs done and each one was completed on time, expertly performed, and within the priceline agreed upon. The work is professional, the materials used have been top notch, and the work is started and completed on time and with thorough communication in between. I'd hire Mr. Bassett for anything needed.
With the various jobs we've hired Bassett Home Services to perform, not once did we have a problem to resolve, unless you count that they are so good it's sometimes difficult to get on their work schedule with short notice.
I can honestly say that Bassett Home Services did not fall short on one job requested.
We've had them update the master bathroom, build a bathroom in the basement, redo kitchen cabinets, build a porch onto the back of the house, a new roof, rebuild door frames, and other jobs. I call Mr. Bassett the crown molding king because he's put it in three of our rooms and they look like the house was built around them. Perfect.
Before hiring Bassett Home Services, we had other contractors do work, which seldom came out well. We've also had the typical experience of asking for estimates and the contractors don't show or give outrageous estimates. After hiring Bassett Home Services, we go nowhere else.
Bassett Home Services met and exceeded our expectations.
This is difficult to answer because we are totally delighted with both bathrooms recently renovated. Mr Bassett provided suggestions that improved our design ideas.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Bassett Home Services LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys