Happy with the home itself, however any add ons, the customer Should be told exactly what they are getting.
I was not liking that the builder rep kept changing her mind on things constantly. She should have known things before giving an answer. Example: when we got in contract she said we could pick colors, and on the day we were to pick them came back and said sorry, we are too far into the build for that. There was more too.
Architerra delivered on a well designed house with quality materials and craftsmanship. We are very please to live in such a beautiful and soundly built house.
I would definitely recommend Architerra to our friends and family in regards to the quality of the homes and the company itself, the only flaw i found was how rude the listing agent is.
I like the quality of the home and that everything was not an upgrade. The value was very good and part of this was the standard items that would normally be an upgrade with other builders in the area.
The staff we have worked with has been great, and we love our home!
All staff that we interacted with were professional, friendly and responsive.
We would recommend Architerra to a friend however we would provide them with specific recommendations based on our experience.
I had hoped my home would live up to the Architerra name. Too many corners were cut to reach a price point that is below Architerra standards.
The floor plan is great with large open concept with generous entryway.
They have been very efficient and friendly in helping us to get into our new home.
Areas Of Satisfaction - Follow thru is really great. Jeff has done a wonderful job of communication and checking in on us to see how things are,
Additional Comments - I would recommend these homes to anyone moving into the area. We are very happy and satisfied.
Additional Comments - Beautiful home that works well for family. Love all the windows and natural light. Great walking trails in the neighborhood.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Architerra Homes Llc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys