American Metal Roofs is open and committed to helping our customers with their service and installations. Our number one concern during this time is the health of our employees and our customers. Our representatives, technicians and installers are washing hands frequently, cleaning our equipment multiple times each day, and are equipped with ample hand sanitizers. We have implemented social-distancing protocols and are refraining from shaking hands while we maintain a respectful distance. We have asked all employees with any symptoms of a cold or flu to stay home. Upon completion of any work, our installers will thoroughly disinfect the work area before leaving your home. Our showrooms are open by appointment.
Areas Of Satisfaction - The entire job itself. Naturally, I expected a thorough job (this was an expensive proposition for us!), but I had no idea how much detail work was involved. The crew was outstanding. The result is stunning! Neighbors are wowed by our roof, and so far it's holding up well to the weather.
Additional Comments - Everything was great, I'm very pleased with the work done.
Areas Of Satisfaction - They kept the job site very clean. I think they did a superior job! They worked well on my two-story house! They did great work!
Areas Of Satisfaction - Everything went smoothly. Clare was really knowledgeable and explained everything well and the installers kept us up to date on the schedule through all the weather delays. The clean up was also great, I've never seen a roof clean up done that efficiently.
Additional Comments - They did a wonderful job. They were courteous and kind. They went above and beyond.
Since having my metal roof installed I have recommend this company to several friends that are looking to replace their roofs.
Areas Of Satisfaction - I am extremely happy with my experience with American Metal Roofs Inc. They exceeded my expectations for quality and service. Everyone that I communicated with from the call center, sales rep, to the work crew, they were all extremely helpful, friendly and professional.
Additional Comments - This was an excellent experience. I would highly recommend this company to any individual.
Excellent customer relations, do very good work. The product they're selling is excellent.
I have found pieces of metal and screws in my bushes and even in my pool. Every time the wind picks up I find more loose metal on my lawn and in bushes. I also found out they didn’t contact my municipality like they said they would to have the work certified so o had to handle that myself. Paying three times the cost of a tar roof should equal better service.
The work done by American Metal Roofs Inc. was great. However, they are pricey.
I really liked the service and the quality of the materials. It looks great.
Most of my friends could not afford your roof.
Of course that is dependent on what their needs would be.
It is very picturesque and fits our decor. We chose the rustic charcoal. It looks like shingles. It has a shingle look and it relly enhances our home.
They Came On Time & Cleaned up Everyday When Done Working
Richard did an excellent job, he cleaned up really well and did it in a timely fashion.
I was very happy with the work and materials of this job.
The workers were extremely polite, cleaned up after everything and just did a wonderful job.
The work on the roof was done well. The installers were very easy to deal with and helpful. Cost was high and may deter some of my friends.
The price was outrageous, but I am very happy with the quality and looks of it. There is not in not having to worry about it again.
The roofers were competent and and very professional, thanks guys I feel you all went above and beyond the Call of Duty
Salesman didn't fully explain how much snow would slide off and cover the doorway
AMR stood behind the Warrantee for the roof although it took several years to finally get it right.
The roof looks phenomenal! I can't say enough about how much the metal shingles have improved the overall look and curb appeal of my home.
The team was very good and leave the job site clean.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of American Metal Roofs Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys