We just love our fence. They did an awesome job and were very professional. Prue was very impressed with the way the crew was in there all the time. They did an outstanding job.
They were prompt, accurate, and the whole process went really smoothly.
They did an excellent job.
Overall, I am very happy with the job. I think for the price I paid, I had to be more involved that I should have had to with calls, scheduling, etc. It would also have been nice if the company paid a bit more attention to detail. For example, even in this survey, you used the wrong name. Through the entire project it has been misspelled and pronounced. We have been working on this for months and that detail would have been nice. This is an area where AF can improve just a bit to take their service from Good/Fine (3 stars) to Great (5 stars).
They repaired a large amount of chain link fence my neighbors tree damaged. They also installed several decorative railings on steps in my back area. I am satisfied with all their work.
The two workmen were very, very good. They did a first-class job putting up my fence.
They were prompt and they finished the job in one day. They were easy to work with and delivered exactly what they said they would do.
They never came out to address an issue we had after installation, even after texting and multiple calls.
Recognized Excellence - I would like to recognize the guy who came out to do the measurement (Mark) for his exceptional service. He did an excellent job. He showed up on time. He was very professional and very timely. He was impressive and a nice guy.
Areas Of Satisfaction - Accurate Fence met or exceeded my expectations in terms of working it exactly like the schedule they laid out. They did exactly what they said they would do.
Front Office Procedures - I was, yes.
The guys did an exceptional job!
Accurate Fence was very professional.
The quality of materials was good. The initial workmanship was not. They had a couple of guys who did not feel like they knew what they were doing and had to redo almost the entire installation.
They're difficult to contact to schedule.
They did a great job.
They did a great job installing the fence at my home.
I got really, really bad service from them. I was very excited about getting this done. We signed with them in May of last year and they just finished the fence in March of this year.
We would be hesitant to recommend Accurate Fence because of the process they used. They nailed it up at 8:00 at night using flashlights, which they had to take it all down and start over. The boards were uneven and they built over a stump.
They showed up on time and completed the project in one day. And their price was extremely fair. It was a wooden rail fence and it looks beautiful. I would rate them an A+.
It was a standard six-foot tall fence. I'd give them an A. I'd recommend them.
I'd probably give them a B-.
The only thing I have is they told me that the gate would not start to fade because I got the treated wood. The top column is already starting to fade, so I have to call Accurate. But everything was good and in a timely manner, but the lock fell off one of my gates. They were good. I have the shadow box with the guarded post. It was in the back of the home. I would rate them an A. They were excellent. They left nothing in my yard. I would recommend them to anyone.
It worked out. I didn't particularly care for the worker's attitude. He had an attitude, but other than that, he did an okay job. They did aluminum type fencing. Overall, I'd give them a B-. I can't remember them being late. I guess they were on time. The guy thought he knew everything. I wouldn't use that person again that I had, but I may use the company again.
They put in aluminum fencing. I'd give them an A+ grade. I would definitely recommend them.
It was very positive. I'm a repeat customer. They've done a great job for us every time. They put in a four-foot aluminum fence. I'd give them an A.
We actually know the owner. They put in aluminum pool fencing. I'd give them an A+.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Accurate Fence as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys