After waiting 2 1/2 months order was all wrong I had to wait another month
All went Great!
It took several months to get my shutters completed correctly. One shutter was installed upside down, another shutter had to be replaced 3 times before it was correct, a pin was not put in one of the shutters. Once the first shutter was installed, it should not have taken 5 months to get the job completed.
Quick response, helpful representative. Delivered before expected. Quick install. A bit pricey (I chose cordless cellular shades) - will see how durable they prove to be.
We were not too happy with our salesperson. She kept asking us what we wanted, never making suggestions that we could consider. We know nothing about shutters and could have used an expert, not someone who just writes down whatever we say. The installation guy that came out told us that what was on the contract was not possible, so we needed to redesign the project. In the meantime, our salesperson was on a vacation to New Zealand, and could not update our contract in a timely manner. We were not happy about the process, but I will say that the installation/measuring guys got everything perfect and the shutters look great.
In short: Unprofessional, wrong/damaged material delivered multiple times, took about a year for transaction to be completed
Took a really long time, and quality was poor. Product should not have been shipped based on high cost and poor quality. Okay product, not thrilled for cost. 2nd shipment was acceptable but value to cost not-in-line.
Purchased shutters through Costco a total mess after order was placed!!!!
We got off to a rocky start with Marcie, but when Annabelle took over the problems were resolved and we are very happy
My husband and I were thrilled with the service we received from 3 blind mice. Richard was so helpful with our selection of window coverings. They look fabulous and exceeded my expectation. David had excellent communication with us and installation was perfect. I will definitely recommend to all our friends!! In the office, Cynthia helped us with our rebate process and was extremely friendly.
This is the third house that 3 Blind Mice has done for us. Love them, the service, the price, and the blinds.
Quality product and service. I will definitely recommend to others.
Great service, quick, friendly and amazing quality blinds. We were able to get our consultation for blinds and have our blinds manufactured and installed super fast! The samples were true to life and Lynne was so helpful with selecting exactly what we needed. They look amazing and the quality is exceptional
It took about 8 weeks from beginning to end, from the estimate, to placing the order, and to have the blinds installed. I'm pleased with the service, results, and installer, all very nice, and the blinds look great.
Great communication and scheduling process.
Three Blind Mice brought our blinds in earlier than was expected, installed them efficiently and quickly.
This was the most efficient process from beginning to end. Every step of the way, I was kept informed of the process from measuring, production to installation. In an era where customer service is so lacking this is so refreshing.
From start to finish the process couldn’t have been better. The in-home consultant quickly came up with ideas that perfectly tied together two mis-matched windows that had been driving me crazy. She took one look and saw a way to make the window coverings complement each other and then helped me pick a fabric that enhanced the whole room. Measuring and installation also flawless. Will not hesitate to recommend 3 Blind Mice.
Efficient, superb quality, informative, timely, and tidy. Need I say more?
From beginning to end this was a great experience from Elizabeth coming to my home to the installer and even talking to the people down in the San Diego area I have been nothing but professional,Would highly recommend to everyone great product ,Great service pricing was reasonable great overall experience, thank you
Great customer service follow up!
Cindy Gill, from 3 Blind Mice, was tremendously patient and knowledgeable in helping me choose the perfect window covering solution for my home. She brought many samples and design ideas for me to consider, worked within my budget, and estimated costs accurately, all of which resulted in a beautiful project that met our needs perfectly.
Pleased with the quality, service, and installation of our blinds for an 8 foot slider and kitchen window. I will definitely recommend 3Blind Mice.
Overall very good experience; happy with the results.