Schantz Home Improvement Company wants to be certain your home improvement project is a fabulous experience and not a contractor nightmare. We strive to provide superior customer service, since we desire to keep you as our customer for many years to fulfill your needs for any future projects that may arise. We have numerous repeat customers as a testimony to this philosophy. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Replacement roof (61)
Roof repair (61)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Schantz Home Improvements relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Schantz Home Improvements in Atlanta, GA; Decatur, GA; Marietta, GA; Stone Mountain, GA; Roswell, GA; Austell, GA; East Point, GA; Sandy Springs, GA; College Park, GA; Norcross, GA; and 17 other cities in Georgia, Pennsylvania and New Jersey.
In this report, Schantz Home Improvements has published a summary of the customer feedback they've received since they joined GuildQuality in December 2015. In that time, 61 out of 101 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2016.
If you are a Schantz Home Improvements customer, and if Schantz Home Improvements completed work for you after December of 2015 but you haven't yet received a survey, please let us know.
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