The experience started off good and ended "fine". Everything in the middle was not good. Very difficult company to communicate with after the sale is made. I would not recommend to anyone. Window quality is fine. Customer service is not.
Hayden the rep was awesome he took us threw the program on the windows.The windows beautiful the price was so reasonable that we could replace all 19 windows.The windows are built very well the team is great too work with we highly recommend Window Nation great job guys.
Friendly Service, job well done, quality of doors is spectacular!
Our new windows and door leak. We've had to take off of work multiple days to get continuing issues resolved.
NO WAY!
very well done/installed
Very much pleased with the work. The men were very nice.
Waiting for tech to come back to fix some problems.
No . I called because there’s some things that need to be rectified. Nobody ever called me to come back out. My brother Brian was asking me about my Windows. I couldn’t give him a heads up on it because I think the screens are really crappy Cincy.. you really need to contact me so that I can have some somebody come out here and take care of what needs to be fixed
Once we decided to go with WN for our replacement windows, communication basically stopped. They contacted me about a month before installation with a date, but no follow up. Had no idea what time to expect them. After installation, there was no follow up on our satisfaction with the windows. We were greatly disappointed with that, as we did/are having some issues with some of the windows. The trim that they replaced around the one window did not match our other trim. Color was fine, but the rest our trim is 2.5 inches and what they replaced it with is twice the size. Not exactly a match I would say.
After several issues with installers not showing up at agreed to times was told they would “make things right” well nothing even came out of it.
A lot of miscommunication. Windows were delivered that we didn't order. Ones we ordered weren't. Waited several months for the ordered window.
I don’t have friends.
Why did I wait so long to get Window Nation!?!Very professional,knowledgeable and are not going to leave until 100% satisfaction is achieved!!Thank you!!!👍
The crew did a great job installing our windows. They look great and they are easy to open and clean which was just what we wanted!
The installation was great, they were quick, fast and very informative.
Based on post sales behavior I would NOT recommend this company.
I liked everything! Hayden was awesome! Everything was well explained. Installers were very professional. Exceptional quality.
All appointments you guys were late over two hours.
For 12000 there junk needed flush outside talked me into flush inside did one window which took 13 weeks to get and it's not even flush outside door was replaced and put aluminum trim outside and 13 weeks later came and put white trim inside suppose to be oak trim like what was on door after complai ing cause couldn't open door there like just spay it now gotta get someone to hang door properly
The guys who put in the windows ( Miguel and Kevin) were knowledgeable, sincere, careful and totally respectful.
The salesman was not pushy. We made the decision to go with them.
Sales was great, install was done in one day, but we are two months in of trying to get a check owed to us for 2 windows and it is not being resolved.
The windows are wonderful, the caulking job was not
Their pricing was excellent, and their work was outstanding. The quality of the windows is exceptional.