Reggie and his crew did a great job on the install.
Good communication with the sales person and the project manager
I was pleased with the affordability of the windows. The project was completed on time and effectively.
Professional staff, work was completed in a timely manner and the price was within our budget.
Pressure on sale. Contact support very poor called about quality of installation. Still waiting. Don't feel that I need to constantly contact them over this. They should come to me.
At the very beginning I shared that I was not interested in windows, only the gutters but I was willing to hear what the salesman had to say. By the end of the evening I got the windows instead of the gutters!
Sales presentation was fantastic. I didn’t feel pressured and I really enjoyed all the “experiments” and samples shown to me.
Overall I am very happy with my purchase because I got what I was promised, my expectations were set clearly at the start and I believe that the cost and quality, was good value for money.
First of all, the installers did not do a satisfactory job. They damaged the drywall inside my house and did not adequately repair it. They also did not clean up properly, leaving shards of glass in my carpet, partly due to the fact that they did not vacuum at all, leaving me to do it, while having the gall to pressure me into signing a document that claimed that they did do it. The quality assurace guy left before the installation was halfway done, in no way assuring the quality of the installation.
Secondly, I had questions about the warranty. Everyone claimed to me that the warranty was transferrable if you sold the house. Both the product and the workmanship warranties had plain language in them indicating otherwise. Everyone I spoke to assured me that they would get back to me, and no one ever did. When I emailed the manager at the office, they also ignored my email, even after having spoken to me on the phone.
The service is great. I'm very happy with my windows, but communication was a challenge.
Product is well done. Installation was generally timely.
I have been satisfied with Power Home Remodeling's service, workmanship, and product.
Installers were very nice and professional they cleaned up everything when they were finished
Overall it has been a very good experience with Power. A little more expensive than some others, but timeliness and service from people has been excellent.
Everything went smoothly and any issues that came up during the install were communicated quickly and effectively.
Things went smoothly from start to finish. It didn't need as much plywood as first quoted, so the price went down.
Yes cause they were great
I liked the efficiency of the window removal and new window installation.
The efficiency of the crew was superior as they worked together moving from one window to the next until the completion of the job. In addition the windows look fantastic. Job well done! Furthermore the workers were polite and courteous.
They were very friendly
Examples and explanations.
They were puntual and very professional on the entire process, from measuring to installation and cleaning.
Be more mindful of appointment times. When we booked the project, we had no idea it would take 3+ hours
Excellent communication and work performed as promised.
Everyone was courteous knowledgeable. The price is a little high.
They did a great job from start to finish, from the first team member to the person who talked to us about the windows to the installation to the QA follow-up. It's been a fabulous experience.
They were very professional, and their work was very neat.