The installers spilled something on the siding of the house and then tried to clean it off with a cleaner that contained acetone and caused irreparable damage to the siding. The installers never told us what happened.

Customer service

Window Nation was the first people we called so we were hesitant to "sign on the dotted line" without some assurance we could cancel our purchase. We were assured by the saleman that we could cancel and/or adjust the financing (within a timely manner). We indeed requested a change in our financing. First we were told we could not do so, even as the windows would not be installed for weeks. Ultimately, we were able to change the terms of our repayment. We signed off on the new terms BEFORE the windows were installed.
After the windows were installed, we unfortunately became aware that the new terms were not those of the repayment contract with Service Finance. We contacted our salesperson, and emailed both the salesperson and Window Nation finance person who redid the terms. Neither were interested in correcting the problem. The salesperson called us back and my interpretation of his message "sorry sucker, you bought the windows and the repayment is not my problem..... call service finance. Ultimately, I had to file a complaint with Service Finance Complany. The repayment schedule was adjust to the new terms, but the resolution was seemingly made possible by SFC. At no point (despite numerous calls to Window Nation) did we receive help/calls from Window Nation representatives to verify that we were completely satisfied with everything.
We have concluded that Window Nation is a company only interested in selling windows, and employs representatives who care little for the people to whom they sell windows, and who will say ANYTHING (truthful or otherwise) to sell those windows.

The installers were very courteous and respectful.

I paid $9,000 for brand new windows and have had to call to have them serviced bc my windows are leaking. Someone came out and said he “fixed them” but they are still
Leaking.

Have more installers so there are more available appointments.

People are nice and products are good, just very messy on the install amd cleanup lacking.

One of the windows had styrofoam noted inside, causing the Window to not close completely. This was discovered on a very high wind day blinds moving whistling around the window noted.

Sales person was pushy, installers left metal p

I was very impressed with how hard the men all worked. They were extremely courteous & did a wonderful job!

I am pleased with the quality of the windows. The installers worked efficiently and they did everything as was expected.

I’m very happy with everything—everything looks great, and we’ve even noticed energy savings with the air conditioning. Very professional, good customer service, and reliable. Window Nation came right on time, and they did the job as they said they would from beginning to end.

It was fast. The windows were ready quickly, and they installed them well.

The quality of the slider window is not good. 2 broken locks and possibly an incorrect installation.

I was never told that there wasn't storm windows now when it rains its rains it rains in my house.

Got a prompt service call after my inquiry for an estimate. Service representative was very polite and knowledgeable. The installers, arrived promptly, were professional and neat. Overall a very good experience.

See comments below

My windows were installed in February all of my screens were installed wrong it has a inch opening in the middle i can't open my windows due to bugs entering and there's no lock on my front windows ordered the wrong part its June work is incomplete

Staff was very friendly.Efficient on doing there work and work ethic was impressive. I wish I had more windows that need replacing.

100%! I will recommend Window Nation to my friends and family!

The 2 guys were nice and friendly. They kept working with out stopping. Explained what they had to do. Product was good.

Appointments were set in a timely manner. Everyone showed up on time or earlier. Excellent customer service.

The whole process was smooth. From choosing the window the style and installation.

Delivered windows were incorrect content. Installation of good on interior, but exterior aluminum and causing was not done well

I like my windows