Due to a lack of communication between Victor’s and the workers, a new hole was opened into the roof—despite the job simply being a replacement of an old vent.
Now, I’m wondering my estimated cost was for new install or replaciement of vents.

I feel that they should have had all of their documentation in a folder, including what products they were using on the roof, how they were going to do it, and to tell the customer how the whole project was going to transpire, and that they would keep their promise from what Vaughn Rose, the salesman, said. I believed everything to begin with. Then he started to get shady about the different things that I asked him. I just think they are a shady company. I tried to get a hold of the owners, and of course, I cannot get a hold of Victor. They also said that I could not talk to him. When I asked if Victor really owned that company, they didn't say anything.

We were sold on quality and craftsmanship and feel as though the project was so rushed we received neither. The Job was sched. for 2 1/2 days and was completed in 1.Too many crew members not working in sinc., damage to several window screen’s, damage to deck railings! The satellite dish that was supposed to be removed and discarded was not and attached in the wrong orientation when put back. They broke a sprinkler sensor that was attached to a gutter. Very sloppy flashing and other finishing touches.

Everyone was great. The men were all very nice answer questions.yes

The customer service was terrible. It took over a month and a second severe storm before they finally came out to do the work. Once they did, I was immediately bombarded with emails, phone calls, and text messages—sometimes more than once a day—from multiple people all demanding payment.

Absolutely! without question!

This company is the most though and step by step company we would highly recommend them to anyone looking for a great company.

I would recommend to friends, I would say they are probably more expensive than quotes you will get but will do an excellent installation.

I will recommend Victors to anyone that is looking to purchase a new roof

This company has definately earned their 5 stars. They are knowledgeable, efficient and provide constant contact throughout every step from start to finish. The crew that they sent was very kind and they were nice people. they were efficient. The installtion was done in a timely manner. I highly reccomend this company.

Job done quickly with workman-like results.

This company was absolutely great from start to finish.

Clearly working together as an experienced and effective team.

My neighbor will be calling for an estimate soon.

We are very happy with our dccision. The roof was done quickly and efficiently and it is beautiful.

Great experience from start to finish. Very thorough and professional.

They fulfilled expections from my initial phone call through installation and clean-up.

The quickness of the job, information relayed by the team

Great job but room for improvement.

They did great work and their professionalism was out of this world. They did an excellent job. They walked me through the steps and explained things to me. They returned calls and the team was very nice to help me understand and answer my questions.

They were quick and on time, and they did amazing work.

This team was awesome they worked so hard and they were polite and considerate with our property. We highly recommend Semper Fi. !! We love our new roof.

An excellent company and representatives from the beginning to the end of the project

Roof look nice but did not follow plan

Yes, i's highly recommend them.