The workmanship appears to be top quality however my inability to communicate with the crew and the foreman of my project was a huge problem for me. Nobody on the crew spoke english so keeping me informed was impossible. I was told at the begining of the project that there would be an interpreter on the crew to help with this process but that never happened.

I told my project manager and my estimater that I wanted to be informed of the state of the plywood on my existing roof before the damaged wood was removed. In very broken english I was informed of some of the damaged plywood and indeed I got up on the roof and looked for myself. At the end of the process however, I was informed that there were sheets on the back of the roof that had been replaced without my knowlege. These were of course charged to me at the end of the project to my surprize.

My project manager was only on site a few times and he apparently was managing another job in Mt. Vernon and my house is in Olympia so I understand his predicament. For a project of this size and expense, I expected to have more oversite and better direct communication with the crew especially since I expressed this as a concern before the project ever got started.

Very responsive and professional

I would not recommend them to people who are disabled or elderly, who are physically not able to inspect that their work was completed.

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The process was amazing from start to finish.

My estimate was far from the final cost of my roof replacement. I was disappointed with that experience and the flexibility from Valentine following signing my quote.

I was really impressed with the roofers. They went above and beyond to finish the project. It was already dark when they were cleaning up, and I was up there making sure they were careful on both days. They came in on time and left later that day. It was great work.

A+ service, quick install. Great communication.

Communication was really good and the quality of work was very good

Shingle Appearance

Shingle Appearance - I am very pleased with the variegated colors of the shingles.

The whole process from start to finish was organized, professional, and top notch.

Contractor Knowledge

Contractor Knowledge - Everyone I was worked with was knowledgeable, helpful, and patient with my questions.

Quick response and good communication.

so happy we chose Valentine Roofing

The staff were very helpful and professional. It’s was a very pleasant experience dealing with real people instead of automated systems.

I would not hesitate to recommend Valentine Roofing and would gladly recommend them. They did an excellent job with a full reef replacement. The roofing crew were very professional and took great care to not throw roofing materials onto plantings which surround our home.

All aspects

Great staff. Good value

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The experience was excellent from the quote through clean-up and follow-up

I feel confident in the quality of my new roof. Valentine made the process seamless and stress free. They were on schedule and delivered a beautiful product.

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The crew was great and did a good job. They finished on time, and I was happy.

I highly recommend Valentine roofing with all roofing and gutter needs!

We gathered a couple quotes before deciding on Valentine. Valentine came in lower than other contractors, provided quality workmanship and excellent communication & customer service.

Valentine Roofing was excellent and provided great quality in every respect. They provided excellent work and communication throughout the process.