Fast installation once all the permits were handled.
Five stars overall for system design, installation and being flexible on the solar panel layout and brand. The installers were courteous and included us on final wiring decisions and did a tidy job and the system is functioning well. We also liked how Premier proposed an Enphase system and got us seriously thinking about Enphase when none of our other quotes did. We're glad we chose Enphase.
Minus one star for slow payment collection and fear of receiving a lien on our home, for multiple broken promises on installation of missing battery capacity placards, for ignoring multiple requests for schedule updates, and for miss-wiring the home consumption CTs which caused very confusing status readings and battery consumption behavior when our system went live. Premier sent out a tech who was great at fixing the problem, but the days and emails and phone calls leading up to that was very frustrating.
Minus one more star designing a notch around one of our roof attic fans and then installing the array slightly lower on the roof so that the notch is no longer needed. Now we have this notch we don't want where one of the lower panels could have been placed. I wish this was raised for discussion during installation so it could have been adjusted then. Having someone from the design team present at the start of panel installation would be helpful.
Yes! Overall experience was excellent from quote, contract, project timeline, to installation, and communication.
Better scheduling of installation. Fewer goofs requiring identification and follow-up by the homeowner.
The proposal matched exactly what was installed. Found Premier Solar NW install team to be knowledgeable, experienced and professional. The team was very workable with design, we love the final outcome. Wish we did it sooner!
The premier Solar did really good communicating. anytime i had questions they gave me good explanations. they finished the job and everything was done properly. I am satisfied with their work.
We experienced long delays in completing our project and gaps in communication. Although some supply chain issues and permitting backlogs were not Premier Solar's fault, communication was sometimes a struggle and our project manager changed three times over the 10-month span of our project.
Timely, friendly service and excellent quality in the installation
Great sales process and installation was done well.
Excellent workmanship and quality. Communications were a little erratic.
Price was great. Installing technician was dedicated. It takes a long time from initial decision and contract until final installation, so I'd appreciate more communication just to affirm and remind the customer of where we're at and what the next steps will be, even if there's nothing that can be done in the moment (like waiting for permits).
They have good quality products, and nice people.
Could have done a better job on communication for product deliveries and installer schedule delays.
I 100% recommend Premier Solar NW. As a cost conscious and very picky consumer with tons of questions, Premier Solar NW really hit it out of the park. The solar incentives in 2024 make it a no-brainer. If you are looking for an excellent solar system contractor, choose Premier Solar NW.
I would recommend them with reservations.
Premier Solar NW was very patient and accommodating throughout the entire process.
I appreciated during that during the process they were not pushy and provided the information that I needed to make a decision to go solar. The installation went very smoothly. The team was respectful with the noise and my time, and I appreciated that as well.
Good people to work with. Over the months it took to finally get this project done I found the folks at Premiere Solar to be patient, respectful and very competent. I’ve recommended this outfit to my friends. 🌹
I do not generally recommend things to people.
Total price for grid tie system was less than competitors bid by nearly a dollar a watt with higher quality panels.
Premier Solar NW did a very professional job on the Solar Installation. They were helpful and met all of their timelines. They also helped out in getting PGE to turn on the linkage to the power grid. The system has been working well. Very happy.
They have a good price and a good timeframe.
Premier Solar NW did exactly what they said they would do. Their walk matched their talk. I don't see this in people or business much these days.
They were a good firm. They were very communicative during the process.
After getting several quotes, I believe that Premier Solar NW offered the best product at the best price. Very professional and knowledgeable.