Poor customer service. Poor follow-up.
Everything. Poor installation. The salesman is the only one I could give four stars to.
I purchased windows, doors, and siding from Woodbridge Home Solutions. The window are fine, and the doors seemed okay. There were several things left off that should have been completed. The siding was horrible. I don't recommend their siding and the warranty doesn't exist. I have spent two years trying to get a screen repaired.
No I will not!!!! If they want completed projects find another company!!!
I am impressed with their quality. Shortly after they installed the windows, There was a cold snap, and the window felt cool while not being cold. It was a great asset.
They did a great job.
They are very professional.
Getting the windows was good, but trying to get my contract is terrible. They don't follow up to check to see if we received the contract, and it's been a month.
If anyone I know is interested I will definitely refer them to Woodbridge. I love the commercials and that’s a huge reason why I went with your company. The owner seems very trustworthy.
Woodbridge Home Solutions did an amazing job. They helped me understand the process. The installation was done at a professional level.
This is our 2nd round with Woodbridge Home Solutions. Our 1st experience, we had windows installed on the back of the house as well as two doors. It was fantastic and the windows are great. We just had windows installed on the front of the house and installation was awful.
They were very friendly and helpful, and did a super job.
Windows are great, installation was excellent, he cleaned up everything.
They did a really good job. They showed everything. The guy was really nice. I have already told several people about them.
The change in heating/cooling efficiency was immediately noticeable in regard to the comfort level within my home, and in regard to the reduction in electric utility costs, which decreased noticeably in the first month and thereafter.
I am very pleased with the quality of most of the work.
I would recommend Woodridge, even with the mixup on the scheduling they did an excellent job, however, I would caution a potential buyer that if you finance with Foundation Finance they do put a lien on your house that must be settled before you sell or refinance your home.
The young men who replaced my windows did a wonderful job. The entire time was a pleasant experience. They even laughter at my corny jokes.
I love the company, I love my windows, and I love my patio door. I would recommend them to friends or family to try because they are a good company, and I like them very much.
I have recommended Woodbridge Home Solutions. I like the warranty that comes with the windows.
They were very slow. In July, the windows were ordered and we didn't get them until December. When they left they forgot to finish up doing some things they should have done while they were here. We had to call them back and couldn't get anybody out here until the next day, so we had windows with no blinds on them.
we had to call them back
I expected better service for the amount of money we paid for these windows.
They were just too expensive.
Woodbridge Home Solutions did a wonderful job putting the windows in. I really appreciated it.
I think they are really good windows. I am really happy with them. I am not sure everything the sales person said was 100 percent accurate but they are much better than the windows than I had. They were professional and efficient. It was much better than I expected.
They did good work. They did not tell me that the triple pane windows would take up so much of the ledge and take up so much space when I signed the contract. The contractor was not an employee. They did a decent job of cleaning up but I'm still finding a few scrap pieces around the work site.
I was very pleased with them!
Yes, I will recommend your service.
We were very pleased with everyone we dealt with from Woodbridge. We love the quality of our new windows and doors!
It appears to be a quality product and we've had it for a week. I think we have every reason to suspect we'll be happy with it in the future.
I was well pleased with the work. The quality and the work was excellent. I can't remember when we ordered the materials but they were supposed to have had this done and finished by the 1st of May 2021. They didn't start until Oct. It was Dec 1st before they finished. That wasn't the workers fault. It was whoever ordered the material's fault. If they didn't have the materials they should have told us they didn't have them. I text them back in June and July wondering why the work wasn't done and they said they didn't have any of the materials. I found out later lots of people were in the same situation because of whoever orders the materials.
I’ve been waiting for mouth’s for someone to come and fix warped trim that was put on my home. I have called and called and can’t get anyone to return my calls.
I was very impressed with the quality of work and timely, they went above and beyond
They did a good job and cleaned up well after the project was completed.
They know what they did.
I've been exceptionally happy with my windows. My door is really nice too. They have been really professional, answered my questions, and cleaned up their messes.
Great customer service and installers!
They did a good job.
We are very pleased with our completed Woodbridge windows. They are lovely and a highlight of our home.
I am likely to recommend Woodbridge Home Solutions to a friend. They look fine. It is good-looking windows.
Initially I had a bit of sticker shock as to the expense of replacing windows. I received estimates from various companies and decided to go with Woodbridge. From beginning to end they exceeded my expectations. Each person, each department was very professional and helpful. The installers were great and the new windows...amazing!
While the installation went very smoothly, I am a bit disappointed in the quality of the windows. Several of them are not operating properly ( I will be reporting soon). Undecided about a recommendation at this point.
We are very happy with the installers, they worked efficiently, our windows are wonderful.
Great service and workmanship! Grateful I decided to go with your company!
Woodbridge exceeded our expectations! You won't be disappointed.
I am very happy, and the windows are beautiful.
I am very satisfied.
I like the work that they did, but there were some problems along the way that could have been worked out to make the job smoother.
Communication from the company was lackluster at best.
We've been customers with Woodbridge for over 15 years and would recommend Woodbridge Solutions to anyone.
I would recommend them to anybody needing their type of service.
I think they were very professional. They explained everything up front. The quality of their work is top-notch.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Woodbridge Home Solutions as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys