About this company
Windows Hawaii
Aloha! We'd like to share with you our story… Show more
Aloha! We'd like to share with you our story…
Our parent company, Northwest Exteriors has been in business for over 26 years with five locations though out California. Located on Oahu, Windows Hawaii was added to the Northwest Exteriors family in 2007, and has become the fastest growing window company in the islands.
Our crews and office staff are from Hawaii. They have been factory-trained in installing windows, doors and siding, making them capable of bringing you local knowledge and experience, combined with access to state-of-the-art materials, installation techniques.
We are the exclusive distributor of the Ali'I Extreme line of top quality windows and doors by Anlin. The Ali`i line of Anlin brand of products are specifically designed for the tropical Hawaiian climate and to provide the best value for your investment.
We have an A+ rating with the Better Business Bureau, and stand behind our products, service and installation with a limited lifetime warranty.
If you are looking to install new or replacement residential windows, doors, siding or patio covers on Oahu, look no further than Windows Hawaii. Hide
GuildQuality surveys
Badges
Photos 10
Reviews 300
Of 377 respondents, 300 left a reviewRecent reviews
Fred S.
Overall very good service:
Customer in Honolulu, HI
Good initial sales but later it was not.
Thomas C.
They did a good job.
C.Q.D.
Went to a home improvement show and Mario was the only person who would help me out of all the window vendors booth I visited.
Cheryl C.
Windows Hawaii was very efficient. They did everything in the amount of time they said they would. We really like the windows.
Customer in Kailua, HI
I am happy with the service and the product.
Perkins K.
Great quality windows, excessive time from order to receipt.
Ronald M.
It took way to long to deliver the windows. They hardly communicated to set up a schedule for the installation.
C.W.&.
I totally enjoyed the whole experience. Palani our salesman was very thorough going over every window and placement in our home and giving his recommendations. The scheduler Amanda was very helpful, gracious and accommodating to us as I had to move our install date a few times due to the Covid 19 considerations. The install was FANTASTIC; Rayden was incredible and neat, cleaned up each day and was the last to leave the job and the site very clean as was Johnre. These guys were absolutely Terrific. I even had a follow up to a window blemish and the employee John Lum saw a partially torn screen and he replaced it right then and there... You all did a really FANTASTIC JOB! I am totally happy with the whole process from start to finish and even the follow up. Great Job by all; we are a totally satisfied family.
T.T.&.
I already made a recommendation to a friend.
T.M.&.
I have used them a couple of times and I have always been happy with the job they have done.
O.W.&.
Good communication regarding scheduling & problems addressed promptly. Very satisfied.
Francis D.
Great company. They are professional and did a great job.
Onizuka C.
The sales representative was helpful in my selection of Celect siding. However, the installation of the siding was horrible. Windows have been very good, I would discourage siding after our experience.
Lau R.
I am very satisfied with the result.
F.S.&.
We are already recommending them to family and friends who ask about our windows.
Customer in Kailua, HI
The product is exceptionally good! The salesperson and follow-up, not so much.
Customer in Kaneohe, HI
Lack of workmanship and organization.
Jodi P.
I received poor communication from Windows Hawaii.
Neil F.
I strongly recommend them. They were very good.
Customer in Pear City, HI
I was pleased with the work that they did. It was the installation and also the product itself.
Customer in Hauula, CA
They were very professional. They did an excellent job. I was really pleased.
F.J.&.
Beautiful, clean, well-designed windows. Installers were on-time and very professional. When I didn’t like the direction one of the windows opened, windows Hawai’i offered to remake and re-install a new window for free.
Customer in Honolulu, HI
Communication with company was poor. Took many months to receive windows. No one kept in touch with me. I had to initiate all communication.
Charlene A.
I was just satisfied with the whole installation of the windows. Everyone was very courteous, and they did a very good job.
GuildQuality
Customer feedback report
