The two guys were very professional and kind-hearted. They did their job and cleaned up afterward.
Brian Skinner arrived at my home on time, neatly groomed and was prepared to offer window products and programs. Brian’s product knowledge was on point and my questions were answered correctly.
I was extremely happy with the carpenter and the way Champion Windows of Cleveland were in and out in two days. They were very clean and very efficient.
Not only was the job done efficiently and quickly, but the people I worked with were friendly and most pleasant to do business with. I never felt rushed or pressured. Mark was relaxed and prepared tp spend as much time as I needed and he also seems to truly believe in the concept of helping out envi... more
The communication from Residential Renovations was superb. They kept us in the loop on what to expect & what the schedule was. The Sub Contractors for them were polite, informative, professional, & did a top notch job. They cleaned up very well & were considerate of any parking that was needed.
They did a wonderful job. We had one little issue but they came back out quickly and it was taken care of. I have no problems.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Universal Windows Direct (Deactivated) as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys