I will absolutely recommend Titan Restoration for mold remediation. Communication, transparency, and customer service are top notch. Everything was explained up front, no hidden fees, free estimate, quick communication and scheduling, quality materials, and absolutely everyone was amazing and so kind and respectful.
They did great and the guys that fixed the floor and cabinet were great.
Workers were courteous, informative, and very professional. Willing to answer questions and share intentions.
Everyone was efficient and on time. Work was high quality and looked great when it was done.
They do not have an option to for a pay portal. I had to give my credit card information over the phone, extremely frustrating
Titan was responsive, thorough, and did an excellent job. They coordinated everything from the mitigation company to the carpet company in getting the job done. Would definitely recommend them.
Titan did an excellent job on our restoration project. Jay kept us informed every step of the way. Each part of the project was completed efficiently and in a timely manner. We have already recommended Titan to a neighbor. Thank you, Titan
I have been asked by neighbors if I would recommend Titan and I have answered with a whole-hearted YES. I don't know of anyone currently looking for estimates or information but I will continue to recommend Titan whenever given the opportunity.
An all around very positive experience. We had a water leak that caused extensive damage to our home. Titan worked quickly and with great competence to repair the damage. Our home looks like new!
Jose, Ricky, and the rest of the Titan crew were dependable and did quality work.
The communication really put me at ease after the bad experience with the initial company
Highly recommend Titan!!!
Staff especially Nayelly
Overall, professional, responsive and friendly.
My initial contact was very good to get my business. Field employees responded very well and were very professional and hard workers. Poor communication from customer service and operations employees with me. Very minimal communication from the office. I had to follow up on the estimate several times over three weeks. I was told that Titan had the wrong Allstate Ins. adjusters number. No follow up with me to confirm my adjusters name. Titan is contracted with my Ins., shouldn’t they know the contacts? Once I agreed with estimate and signed off, which they said I shouldn’t have received a copy, I had to contact the office for start dates, a walk thru of the project with Ops., twice, and plans for execution of project. My kitchen project was poorly planned and communicated to Field Construction manager and Carpenter. Both the Construction Manager and the Carpenter did a great job. However, the scope of the job on my estimate was not clearly explained to these guys. Materials we’re not planned out for them nor was how to repair/refinish my cabinets in detail. I had to place a conference call with these gentlemen to the ops manager to help her clarify how to do the refinishing of the cabinets. This should not of been my job.
We thoroughly appreciated the people and workmanship of the services provided by Titan. Everyone was friendly and just great to work with especially during a difficult time. They took the time to discuss each issue as it arose and minimized the disruptions to our home as much as possible. Great people, fun to work with, and a super job. We’d hire them anytime.
With in minutes Titan Res. Was at home they responded very quick on a Saturday night after hours. Moises answer all my question, even on this hard time due to pandemic he had his gloves his hoes cover and wearing mask. I even call him after hours for basic question and he was there. TITAN is great and professional providing services
Very efficient workmanship through out this project. All employees showed up on time and have always been very polite, they also kept us informed of where the project stood and what to expect in the future. Thanks Titan of Tucson inc.
Titan Restoration does EXCELLENT work, are very friendly and courteous, and have the experience needed to get the job done efficiently and effectively. Thanks, Titan!
Areas Of Satisfaction - The bathroom looks fantastic!
Timely service and fair prices. Quote was accurate and schedule was accurate.
Areas Of Satisfaction - Timely service and fair prices.
Recognized Excellence - All the folks were great and did things according to schedule.
I have already recommended titan to three other friends
Problem Resolution - Never had any problems,I would never use anyone else
Likely To Recommend - I have already recommended titan to three other friends
Areas Of Satisfaction - The organization,And finish work, and clean up were excellent
Current Referrals - And finish work, and clean up were excellent.
Recognized Excellence - Mike and Rudy, but actually the whole crew was spot on!
Additional Comments - Generally speaking they are a fun group to work with, and in my lifetime I’ve had a lot of experience with various contractors. They are first class
They were helpful and kind. Anytime I had a question or issue they were just a phone call away to get it straightened out. They took care of everything. To be fair the issues I faced were customer started and company fixed.
Areas For Improvement - None, dealing with insurance claims was the only part that kept this job from completing faster.
Areas Of Satisfaction - The quality of their work was exceptional!!!
Recognized Excellence - Everyone I dealt with was exceptional!!!
Additional Comments - If I ever need work done around my home again, I will use Titan Restoration of Tucson!!!