It was great dealing with Marty. He does a wonderful job.
Timberland Exteriors really did an excellent job removing the old shingles, vinyl siding and gutters and replacing with new shingles, James Hardie siding and seamless gutters. The attention to detail is outstanding. We’ve gotten so much positive feedback from family, friends and neighbors commenting on how beautiful our home looks. Paul (owner), Luke (roofing manager), Gary (siding manager), Tele (siding crew lead installer) and all the guys on the roofing and siding crews did a phenomenal job. These guys are the real deal. Thanks again guys for all your hard work and dedication in making our home look the best in our development hands down!
They provided good communication and good work on the project.
Excellent experience from start to finish. Paul came out the same day that I called and came up with a plan to fix our winter related damage and prevent future issues from occurring. He always responded promptly to phone calls, texts and emails. He came to our home the day prior to the project start date with his project manager to ensure everyone was on the same page and that all necessary materials were delivered /on-hand to prevent project delays. We will definitely use Timberland Exteriors for future projects & updates.
Timberland Exteriors is the best contracting experience we've had! Starting with Pete in Sales, who was very helpful, knowledgeable, and never pushy. We also appreciated that the owner Paul was actively involved and checking-up throughout the remodel, making sure everything ran smoothly. Also, the crew that worked on our home was top notch. We just can't say enough good things about this whole process - Timberland did a thorough job, is thoroughly professional, and very easy to work with. We can honestly say that it was a stress-free process - and that alone is worth going through Timberland - so if you are thinking of remodeling, then do yourself a favor and check them out! Also, we love how our remodel turned out, our home is beautiful!
I would recommend Timberland Exteriors with high reviews,
Marty was extremely knowledgeable about the product; and very pleasant to work with. I had a question about the billing and he immediately communicated the process; and went beyond expectations to make certain we were satisfied. The work crew were polite, efficient and cheerful. It was apparent they enjoy their jobs, which made installation day pleasurable.
Yes, everything about Timberland was 5 star! I am so thankful my insurance agent recommended them to me.
I have all ready recommended my neighbor use your sevices. That should say it all.
Timberland Exteriors is extraordinarily responsive to the needs and concerns of their clients. From owner to skilled laborer there is a spirit of excellence, service, and even joy in their business, work, and relationships. We have used Timberland for our new windows, roof, and siding, and have been beyond satisfied. Timberland exudes excellence. Kudoes to Paul, Gary, and crews!
I would definitely recommend Timberland to my friends and family. Marty represented the company's workmanship very well. It was a pleasure and easy experience working with Timberland.
Would recommend to anyone needing roofing done. Very impressed with workmanship and cleanup. Deserve 10 stars!
Marty was timely on meeting with us, getting us a proposal, and then getting the work done.
Marty was fantastic to work with and went above and beyond to help me with my roof issues.
Your team was timely, easy to communicate with , left a clean worksite and did a wonderful job on our gutters. It was very affordable, too We couldn't be more pleased!!!!!
Timberland Exteriors did an excellent job. They provide excellent communication. They are on time with the work. Everything went fantastic.
They did a great job! On time and hard working. Cleaned up everything very well just a joy to work with from start to finish.
Our home is three stories with a difficult roof, and the weather was extremely hot; however, the difficulties did not keep the crew from staying on schedule and doing fine work. Also, Marty Waller stayed in touch with us from the beginning to the end of the project.
We are a repeat Timberland customer because of the confidence we have in Marty Waller and the company he represents. The materials he recommend specifically for our twin home roof(s) and his knowledge of the products was impressive. The crew was efficient and professional. They left the job site nearly spotless. We did recommend Timberland to several others in our neighborhood last fall when we signed the contract, and two other roofs were completed the same week as ours.
They did an amazing job on our house!
Communication - Their use of a text steam for all stake holders was brilliant. Couple that with the company cam and a very picky customer, they were great!
Additional Comments - Paul and his team are rock stars, I would be happy to talk to any perspective customer. Oh and one last thing... Pete called me to tell me he had a coffee mug for me, it made me chuckle kind of like a parting gift you know the cheap looking mug you end up throwing pens in. Well, that mug is like the organization a class act looks great and has become my favorite! My wife was not happy I claimed it as my own! Thanks again team Timberland!
They are very reliable and were done in a timely manner.
Timberland Exteriors from beginning to end went above and beyond what I expected. They have excellent service.
Marty was very organized and kept us in the loop at all times. I appreciate his professionalism!
They are friendly and easy to work with and did a good quality job.
Great company, would use them again in a second. Thank you "Gary's"!!!
These guys are great. We are really glad we chose Timberland.
The workmanship and customer service of Timberland Exteriors is first-rate. From the very first interaction, I was treated with respect, professionalism, and kindness. Their work is superior, and their team members are conscientious, proficient, and amiable. I cannot recommend them enough.
Paul was very helpful in walking me through the entire process of having my roof repaired. Great customer service and the entire process exceeded my expectations.
Top notch company! I couldn’t be happier with the overall result and the exceptional customer service.
Likely To Recommend - I already have. This has been the best contractor experience that I have ever had! Top notch company! I couldn’t be happier with the overall result and the exceptional customer service.
Additional Comments - I thought Timberland was excellent to work with. Paul was knowledgeable and made me feel like HE was "taking care of me" as a customer. His work crew was respectful of my possessions, hardworking, and their clean up was impeccable.
I am very pleased with the work Timberland Exteriors did in my home. Marty was very helpful.
Marty is great to work with. He found the right product for my needs and offered many color choices for my roof. I would highly recommend Timberline to any family or friend in need of their services.
Recognized Excellence - The whole team that worked on our project. Gary, Gary and their two man crew did an excellent job in completing our project.
Marty's team did a wonderful job...period! They were able to complete the whole project in a day which really was amazing considering he made a few changes that were necessary to improve the overall performance of the roof. My wife and I couldn't be happier with the results on our 50 year roof!
I was satisfied with everything.
Everything went great.
Marty and his crew of Breckton and Andrew were great.
We would highly recommend Marty Waller and Timberland Exteriors. The workmen were professional, knowledgeable and kept us informed. The work site was left clean and neat at the end of every day. Marty was amazing! He listened to our concerns and addressed them immediately. I can't even describe how delighted we are with the finished product. Wish we would have done it sooner!
Paul and his crew did great, quality work and we are really happy with the results and how our house turned out. I would recommend them to anyone.
Terrific experience with Timberland Exteriors!
Timberland resided out home and we are very pleased with the outcome. They paid attention to detail and we believe you will also be happy with the result is you choose to use them for your project.
Marty was easy to work with, answered my questions quickly and efficiently. Finished product looks amazing. We have a new house!
Marty was excellent to work with. Everything was on time and it was a great experience.
Marty was very professional and we recommend Timberland Exteriors.
They are so professional, efficient, and their work was excellent. I would use them again, and I highly recommend them to others. It was a complete pleasure to deal with them.
The job was fast, clean, Marty was great, I would recommend Timberland to anyone, thank you Marty.
Timberland was excellent! Happy to add them to my preferred contractors list.
I was very satisfied with how Timberland Exteriors made my house look. The front of my house pops!
Very pleased and very professional. They did a great job!
We are very happy with the job, they did. We are happy, with the end result and how the house looked, after the total completion.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Timberland Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys