We are a repeat Timberland customer because of the confidence we have in Marty Waller and the company he represents. The materials he recommend specifically for our twin home roof(s) and his knowledge of the products was impressive. The crew was efficient and professional. They left the job site nearly spotless. We did recommend Timberland to several others in our neighborhood last fall when we signed the contract, and two other roofs were completed the same week as ours.
They did an amazing job on our house!
Communication - Their use of a text steam for all stake holders was brilliant. Couple that with the company cam and a very picky customer, they were great!
Additional Comments - Paul and his team are rock stars, I would be happy to talk to any perspective customer. Oh and one last thing... Pete called me to tell me he had a coffee mug for me, it made me chuckle kind of like a parting gift you know the cheap looking mug you end up throwing pens in. Well, that mug is like the organization a class act looks great and has become my favorite! My wife was not happy I claimed it as my own! Thanks again team Timberland!
They are very reliable and were done in a timely manner.
Timberland Exteriors from beginning to end went above and beyond what I expected. They have excellent service.
Marty was very organized and kept us in the loop at all times. I appreciate his professionalism!
They are friendly and easy to work with and did a good quality job.
Great company, would use them again in a second. Thank you "Gary's"!!!
These guys are great. We are really glad we chose Timberland.
The workmanship and customer service of Timberland Exteriors is first-rate. From the very first interaction, I was treated with respect, professionalism, and kindness. Their work is superior, and their team members are conscientious, proficient, and amiable. I cannot recommend them enough.
Paul was very helpful in walking me through the entire process of having my roof repaired. Great customer service and the entire process exceeded my expectations.
Top notch company! I couldn’t be happier with the overall result and the exceptional customer service.
Likely To Recommend - I already have. This has been the best contractor experience that I have ever had! Top notch company! I couldn’t be happier with the overall result and the exceptional customer service.
Additional Comments - I thought Timberland was excellent to work with. Paul was knowledgeable and made me feel like HE was "taking care of me" as a customer. His work crew was respectful of my possessions, hardworking, and their clean up was impeccable.
I am very pleased with the work Timberland Exteriors did in my home. Marty was very helpful.
Marty is great to work with. He found the right product for my needs and offered many color choices for my roof. I would highly recommend Timberline to any family or friend in need of their services.
Recognized Excellence - The whole team that worked on our project. Gary, Gary and their two man crew did an excellent job in completing our project.
Marty's team did a wonderful job...period! They were able to complete the whole project in a day which really was amazing considering he made a few changes that were necessary to improve the overall performance of the roof. My wife and I couldn't be happier with the results on our 50 year roof!
I was satisfied with everything.
Everything went great.
Marty and his crew of Breckton and Andrew were great.
We would highly recommend Marty Waller and Timberland Exteriors. The workmen were professional, knowledgeable and kept us informed. The work site was left clean and neat at the end of every day. Marty was amazing! He listened to our concerns and addressed them immediately. I can't even describe how delighted we are with the finished product. Wish we would have done it sooner!
Paul and his crew did great, quality work and we are really happy with the results and how our house turned out. I would recommend them to anyone.
Terrific experience with Timberland Exteriors!
Timberland resided out home and we are very pleased with the outcome. They paid attention to detail and we believe you will also be happy with the result is you choose to use them for your project.
Marty was easy to work with, answered my questions quickly and efficiently. Finished product looks amazing. We have a new house!
Marty was excellent to work with. Everything was on time and it was a great experience.
Marty was very professional and we recommend Timberland Exteriors.
They are so professional, efficient, and their work was excellent. I would use them again, and I highly recommend them to others. It was a complete pleasure to deal with them.
The job was fast, clean, Marty was great, I would recommend Timberland to anyone, thank you Marty.
Timberland was excellent! Happy to add them to my preferred contractors list.
I was very satisfied with how Timberland Exteriors made my house look. The front of my house pops!
Very pleased and very professional. They did a great job!
We are very happy with the job, they did. We are happy, with the end result and how the house looked, after the total completion.
They met all my expectations and are very helpful.
The team was friendly and professional.
I had a fabulous experience. There was great work done. I appreciated the extra time they put in for me when making decisions.
Areas Of Satisfaction - I was super satisfied with the extra time they gave me to make decisions on colors. I feel they went above and beyond.
The quality of work was exceptional!
They did a fantastic job. We love it.
Recognized Excellence - Pete, my salesman did a great job. There was a house locally that had the color scheme I wanted, I received quotes from 5 companies and Pete was the only one who suggested we drive to it so he could actually see what I wanted.
I enjoyed working with Paul, Gary, and the subs. It was a good experience.
They did a very quality job. They even did it quicker than the original date established when I stated that I needed it done in a hurry. I was very happy with my experience.
Marty Waller presented a upgrade to the standard material used by other contractors for shingle replacement in a convincing and cost effective manner. He presented evidence to the Insurance carrier for the recovery of the depreciated reserve upon which full settlement was received.The weather caused a slight delay in the originally anticipated start date, however the project was completed in a very short timer frame under favorable weather conditions.
They were highly professional and examined the work ahead of time to make a plan. They did the plan exactly as they said they would and they left the work site in immaculate condition. I would highly recommend them to anyone looking to satisfy hardie siding needs.
They were not only professional but they cared about my project like it was their own project.
Timberland Exteriors is very professional and got everything done quickly.
Timberland did everything they said they would. The clean up work was excellent as well.
Marty, the fellow I dealt with, was one of the finest people I ever dealt with. They addressed everything and I was super-impressed. I have already recommended them to another person who is going to redo their roof.
Marty and crew did a great job the roof looks great!
Timberland Exteriors was very professional and we are very satisfied.
Additional Comments - I am absolutely blown away with the transformation that occurred with me house. I did not imagine it looking as good as it does. Thank you for everyone involved in the project. I have nothing but good things to say about Timberland Exteriors.
Recognized Excellence - Marty should be recognized for exceptional service.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Timberland Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys