Variability in service post application and and a couple of errors in the initial install. Not serious issues but definitely inconvenient. Resolution once escalated was, however, excellent.
Seamless experience from the sales office to completion.
The men we're very professional and extremely good at there job
Such a smooth process and great finished product!
Pleased with work, workers knowledgeable. Put mats down so no tracking dirt. Explained all areas of install
Need to provide an installation foreman per contract
Please see below, and we have pictures that we would gladly share
We sent pictures of what we were not happy with. Holes for the shelves which were not in the right place and more had to be made. We now have extra holes, though they can’t be seen that is not the quality we expected. Also, there was a huge space between the panel and the wall which was filled in with caulking to “fix It”. Again pictures were sent. Not the quality we expected.
Very professional. Helpful. Responded to all our questions. All work done in one day.
Pleasant and patient and tele there time to help make a beautiful shower
I had a very good experience with Rite Windows from the beginning working with my sales consultant Judy, and the installation team with John, Mike, and Gabe. They were all very professional and pleasant to work with.
workers very prompt and professional. office staff very responsive and kept us aware of arrival to times and expected progress of our project
The quality of these windows are not great. The screens don't seem to close evenly, the windows are getting more difficult to slide up and down and there are drafts that occur in several. I have been chasing you folks for weeks on this and I have to check back each time to find out the status - you took months to actually install them when I was told 6-8 weeks and I am deeply regretting this decision.
Very professional. II would be happy to recommend Rite Window to my friends, family, coworkers!
Quality windows at a fair price
See comments below.
yes, quality of materials, respectable craftsmanship, but lacking good communication
My questions were answered in a timely fashion. The team kept me updated before and during the install.
The experienc was better than I expected as the sales person lived localy, well dressed and well spoken. The terms nand conditions of the sale were also attrctive.
The windows look great. The installers were very nice and efficient. Cleaned up well after everything was installed.
The job was very professional done
Outstanding workmanship! The products are beautiful and professionally installed. Highly competent and responsive PM, demolition team and installers! Nice people to work with!
The entire project from sales to completion of installation was completed in a timely, efficient manner. We are extremely satisfied with the process, as well as with the finished product. We absolutely recommend Rite Window without hesitation.
After an initial issue the team was responsive and came out right away to address problem.
I would definitely recommend Ritewindow for shower . It was a spur of the moment thing for me to have this done. I saw something saying get a free estimate, so I filled out the survey. I had not really thought about it previously, I had no issues with my older tub , but I am getting older and I thought “yah know maybe it is time to get a walk-in shower. So glad I did.