Restoration Exteriors LLC is a construction firm that embraces integrity and professionalism. Led by co-owners T.E. Jones and Jason Gioffre, my initial conversations with them demonstrated that they have extensive experience and knowledge of construction. I was confident only quality work would be performed on my project. “Josh”, the foreman, provided outstanding onsite direction of the project and his communications with me were always clear and concise; I thoroughly enjoyed working with him. The carpentry team, led by “Art”, demonstrated outstanding attention to detail and pride in their work; “Art” is a carpenter’s carpenter. The siding team, led by Raul, demonstrated the same pride, strong work ethic, and outstanding teamwork. And the subcontractors, “R.P. Painting, Inc.”, and “DLC Electrical Contractors” were equally responsive, dependable, and professional. A couple of “the little things” that stood out to me during the construction process was the teams’ knowledge and adherence to building codes and application of “punch lists”; both are important indicators of a quality construction organization. In closing, many of my neighbors and passers-by have talked with me and positively commented on the outstanding work they observed watching the work done by the Restoration Exteriors team and plan to use them for their own future projects.
The project took a little longer than we thought but the weather was a factor. There were some issues but they did get addressed.
We had a great experience with Restoration Exteriors. They were competent and professional. We would highly recommend this company
Restoration Exteriors demonstrated exceptional professionalism at every level. As our painters once said, there are many ways to improperly install Hardie Plank and only one way to install it correctly. You can count on Restoration Exteriors to follow all the guidance to the letter and get it right. For an investment at the level, it's so important to make sure you're using someone you can trust.
The entire Restoration Exteriors team was courteous and professional from the beginning of the project to the end. They listened to our concerns and acted appropriately on them. Any issues that were found were corrected. They totally transformed our house.
They were absolutely wonderful, and professional. I couldn't ask for a better job.
The RE team did an extraordinary job with our Mid Century Modern ranch. The Hardie board and batten in Artic White was the perfect choice for the unique angles of our home. Every person from RE that came to our home to work was so personable and professional that we could look forward to them showing up! Jason and TE went above and beyond to bring our exterior dreams to fruition, and they made sure we were satisfied with everything every step of the way.
Jason’s crew did a total exterior renovation of our house and storage shed to include Hardie siding, trim, soffit and fascia, — transforming its look and curb appeal. Many compliments received from the neighborhood. Highly recommend.
They delivered great quality, on time, within budget, and we would use them again.
Everything was done professionally, timely and all the work was high quality. I would use them again.
Incredible experience from start to finish, and we couldn't be happier with Jason and Restoration Exteriors! Highly recommend!
Areas For Improvement - They did not fall short of my expectations. They were very professional and competent.
Areas Of Satisfaction - Our house looks great!
Recognized Excellence - Everyone did a wonderful job.
We needed more roof ventilation and wanted to upgrade our Front Porch. Jason was able to accomplish both with professionalism and courtesy. The crew delivered a complete and neat job. We received many compliments from our neighbors and were completely satisfied with the job. Would recommend highly.
The only reason this is not a 5 star review is the job taking much longer than intended but would most definitely use them again.
Not only to friends and neighbors, but we are looking forward to working with them again on another project.
The entire staff was very respectful and promptly addressed all questions and concerns.
Very professional group. I would recommend them for any Hardie Plank installations.
Areas For Improvement - none
Areas Of Satisfaction - Installation of the Hardie Plank siding.
Recognized Excellence - Matt, Cameron and Brandon
From start to finish- Restoration Exteriors exceeded our expectations. We are more than happy with their work. They were incredibly skilled and very meticulous with every step of the project. They were also professional and courteous, and it was great to deal with contractors who did everything exactly the way they said they would . I would absolutely recommend them to anyone looking to redo the outside of their home.
Lead Source - We saw their work in the neighborhood- and we also had a family recommendation
Areas Of Satisfaction - The overall effect of the new siding and windows has transformed our house. Their attention to detail is what really made that happen.
Recognized Excellence - Both Jason and T.E were really great to work with, as well as their whole crew.
Both Jason, TE, and their whole crew were professionals from the start of the project to the end! They started on time and finish on time. They saw my vision on how I wanted my home to look and accomplished it! Strongly recommend Restoration Exteriors!
Areas Of Satisfaction - Always keep me updated on progress and always were available to answer questions and concerns.
Recognized Excellence - Jason, TE, and the whole crew!
Additional Comments - Currently living and working in Richmond VA. I was not available to see the job preformed but they were great with updates and Jason even met me on his day off (Sundays) to address concerns. My house look so good when they finish, I quit my job of eight years and moved back to Virginia Beach! Thanks again to Jason, TE, and the whole crew of Restoration Exteriors!
Areas Of Satisfaction - All areas
Recognized Excellence - All workers were helpful, friendly
Recognized Excellence - The actual installation Team was superb
Can’t say great enough things about the process from start to finish and the quality of the end result. It looks amazing.
Areas For Improvement - They were amazing, I can’t say anything fell short at all. Top Notch!!!
Areas Of Satisfaction - Communication, Expectations and Final Result is truly amazing.
Current Referrals - Not at this time but i will recommend.
Recognized Excellence - Jason Gioffre. Class Act and Great Vision!
Additional Comments - Thank You for everything!!!
Areas Of Satisfaction - They were polite, and knowledgeable. The workmanship is very good and even though we had to spend much more to do our repair, we acknowledge it was the best decision.
Areas Of Satisfaction - Quality work
Areas Of Satisfaction - Appearance & craftsmanship.
Areas Of Satisfaction - I was most satisfied with their reliability.
Recognized Excellence - I would like to recognize Jason Jeffrey for his exceptional service.
We love what Restoration Exteriors has done to restore our home! The quality of work was impressive and so appreciated. The daily communication and follow-through was truly a comfort to us. Definitely count us in as a reference for your company.
Areas For Improvement - They did not fall short on any part of our project.
Areas Of Satisfaction - We love what Restoration Exteriors has done to restore our home! The quality of work was impressive and so appreciated. The daily communication and follow-through was truly a comfort to us. Definitely count us in as a reference for your company.
Lead Source - A Competitor
Areas Of Satisfaction - They kept me informed with every phase of the project.
Recognized Excellence - Jason Gioffre was very professional. Kept in constant contact. Said what they would do and did what they said !
Outstanding, professional installation. Very high quality workmanship and great communication through out the project! Highly recommend.
Areas Of Satisfaction - Quality of the work and ease of working with the team.
Recognized Excellence - Jason, TE, and Art were excellent throughout.
Restoration Exteriors proved it's "Elite" status from the first day of work right through the completion of our project. There was never an issue with their product, their crew nor their work. They showed up to work each day (including several Saturdays), did the work we were told they would do and when they left, there was nothing left hanging. Everything was clean and in its place.Each day our family viewed the work completed and throughout the life of the project, not once did we find anything to complain about. The final punch list never happened as there was nothing to correct.We cannot say enough great things about Restoration Exteriors. The owners, TE and Jason are true professionals within their field. Their crew is the best we've ever had the pleasure to work with. We would strongly recommend Restoration Exteriors to anyone looking to make beautiful and quality improvements to their home.
Lead Source - We have seen them at Home Shows, in advertisements and on the web. We tried to have them do a project for us years ago that didn't work (for various reasons NOT of Restoration Exteriors fault) and vowed when it came time to do the update to our 50 year old house, they would be the ones to get the work.They did and we are thrilled.
Areas For Improvement - No answer needed - they NEVER fell short!
Areas Of Satisfaction - Their complete professionalism. Their crew took care of our home like it was theirs. We felt comfortable leaving our house to them each day, even with our big dog roaming the yard with them as they worked. Their final product is beyond what we expected, mostly due to their construction skills and attention to detail.
Recognized Excellence - Both Cameron and Art were exceptional. If they were at our house, we knew whatever they touched was going to be completed flawlessly. Cameron took care of the big items (house, shutters, trim) while Art was the finish man who took care of the added detail we asked for. Together, they created a house that the entire neighborhood has high praise for.
Another beautiful, roof, window, and James Hardie siding installation. Only company I recommend.
Areas Of Satisfaction - We took a risk with the shake shingles and it looks incredible and my neighbors love it.
Recognized Excellence - Jason Gioffre is a true professional and has cool glasses
Additional Comments - Great work!
Great group to work with. Jason Gioffre always kept us up to date and was very communicative. Project was finished in a timely fashion and we are very happy with our results.
Truly professional. Highly recommended! Satisfied beyond my expectations.
Likely To Recommend - Absolutely fabulous. Would recommend them to all my neighbors and friends! Truly professional. Highly recommended! Satisfied beyond my expectations.
Restoration Exteriors LLC's ability to manage the scope of the contract work from beginning to end is exceptional; their customer service skills and attention to detail are very strong. The employees who worked on the project were professional, courteous, knowledgeable, efficient and effective in every way possible to ensure that the finished product and the overall experience was nothing short of excellent.
Areas Of Satisfaction - I was most satisfied with Restoration Exteriors LLC's ability to effectively plan, organize and manage the scope of the contract work in a way that not only met, but exceeded my expectations.
Recognized Excellence - Every employee at Restoration Exteriors LLC who participated in the scope of the contract work was professional, knowledgeable, efficient and effective at providing a high quality end product.
Top notch service from the top down. All aspects of the process were attentive and professional. Would most definitely recommend to any one in the area looking for exterior work to their home or business.
Areas Of Satisfaction - The outside siding work was amazing from start to finish. They were always on time, worked till late and were respectful and accommodating.
Recognized Excellence - - Rob, Matt, and Cam were absolutely the best. Always working hard, very personable and punctual.- Art and Mike who did the interior work were very accommodating and polite. Listened well and took our needs into consdieration- Jason and TE - From the pitch to the final touch up, Jason and TE were always communicating with us (even on weekends), always were providing solutions and open to new ideas, and just made the whole process feel very comfortable. - All of the sub-contractors they used were always polite, timely and great at their respective crafts.
Additional Comments - 100% happy with our choice to use Restoratrion Exteriors on such a big job. Have no doubt we will be using them in the future for any other exterior jobs.
Excellent quality of work & professional, responsive crew.
Areas Of Satisfaction - Quality of work on the house.
Areas Of Satisfaction - I was most satisfied with that they did everything in a timely manner and were professional.
Areas Of Satisfaction - The siding , soffits, trim and shudder installation went off without a hitch and looks great. The Restoration team kept me informed from start to finish, and this work was done on time and on schedule.
Recognized Excellence - T.E. was very professional and a pleasure to work with, and the communication throughout the project was great.
Areas Of Satisfaction - I was satisfied with the customer service!
Recognized Excellence - I would like to recognize Jason, Rob, Matt, and Kent for their exceptional service!
We had an exceptional experience with Restoration Exteriors. Jason and T.E. are extremely professional, the workers showed up daily and worked long hours. The workers cleaned up any mess daily and took their trash and left no cigarette butts or nails. The project was concluded in a timely manner and every concern or issue we had was resolved. Everyone on our street is amazed at the huge transformation. We highly recommend them.
Areas Of Satisfaction - Their professionalism is top notch.
Recognized Excellence - All of the men were great but Rob is ahhmazing !! I've never seen another man work harder than him. He deserves a big fat raise!!
Additional Comments - Thank you, we are so pleased!Joni and Dan
Can't say enough about how professional, polite, friendly, and reliable the entire Restoration Exteriors team does business. Very hard to find these days unfortunately. Once I spoke with Jason the first time I never even felt the need to get another quote. I definitely would recommend them!!!
Areas For Improvement - none
Areas Of Satisfaction - the entire experience in doing business with them because they kept their word, gave me a fair price and my house looks awesome!
Recognized Excellence - the entire team
Concern For Needs - We live in Ohio. This project was for our house in VA Beach. Restoration Exteriors sent us samples, answered all our questions, did all coordinations with the HOA and got all approvals.
Communication - We were in contact with the staff almost daily.
Areas Of Satisfaction - The professionalism of the crew and the finished product.
The entire Restoration Exteriors team is absolutely top notch and I will exclusively utilize their services for future projects.
Concern For Needs - Both Jason and TE worked hard to ensure they understood exactly what we wanted in our renovation. They went out of their way to ensure we were satisfied with the design and took extra steps to educate us on building and reno specifics answering all questions prior to signing a contract.
Sales Solutions - Jason and TE conducted significant research on our questions and answered all our questions and provided perfect solutions for potentially challenging areas on our project. They went the extra mile when faced with challenging permitting issues ensuring the project was done right and to code.
Follow Up - Communication flow with Restoration Exteriors was open and frequent.
Communication - Communication flow with Restoration Exteriors was open and frequent. At the end of each day we knew what was going on next and how that would impact the project, movement around the property etc. We were never blindsided. Any issues that arose during the project were addressed in a timely fashion with sound solutions.
Project Manager Professionalism - TE Jones is an exceptional manager and completely knowledgeable regarding his profession. The entire Restoration Exteriors team is extremely courteous and professional.
Professional & Organized - Restoration Exteriors is organized and absolutely professional.
Clean & Safe - The project team made an extra effort at the end of each day prior to departing to ensure the project site was clean and tidy. The team frequently cleaned up their work sites and conducted frequent checks for nails or any other unsafe construction debris.
Quality: Workmanship/Materials/Crew - The quality and workmanship of the project was exceptional. The project team was especially concerned with attention to detail and it showed in the final product. Rob is an artist when it comes to hanging siding, Art is an exceptional carpenter and can build anything. Cam, Mike, Matt and Bill are all exceptional craftsmen.
Value - We consider that we absolutely received our money's worth out of the project.
Likely To Recommend - I will and have recommend Restoration Exteriors to neighbors and friends. The entire Restoration Exteriors team is absolutely top notch and I will exclusively utilize their services for future projects.
Areas For Improvement - Restoration Exteriors fell short in NO areas.
Areas Of Satisfaction - What satisfied us most with Restoration Exteriors was the quality of the project and the knowledge that we did not have to worry that the job would not be done right. Additionally, the communication flow was exceptional allowing us to know at all times what was going on with the project.
Recognized Excellence - TE Jones: the best project manager, Jason Gioffre: exceptional salesman and designer, Rob: Outstanding craftsman and siding expert, Art: exceptional carpenter, Cam, Matt, Bill and Mike all exceptional craftsmen.
Additional Comments - If you want the best possible renovation, use Restoration Exteriors.
Areas Of Satisfaction - I was most satisfied because the house looks alot better.
These guys are Rock Stars in the construction business! First Class!
Communication - Great communications.
Areas For Improvement - Restoration Exterior fulfilled their promises and the completed job is beautiful
Areas Of Satisfaction - The Hardie board siding is beautiful so much nicer than the vinyl siding it replacedBut where Restoration Exterior really excelled was the outstandingcaliber of the people! Polite & professional
The entire project from initial contact to turn over was fabulous. The entire staff understood what we wanted to accomplish in our design and went above and beyond to make it happen. We are completely happy with the final result.
Areas Of Satisfaction - The work crew made our design come to life.
Recognized Excellence - The crew chief, Rob, is an artist in making this design work.
Additional Comments - We will call them back if we need additional help.
Likely To Recommend - Already have.
Areas Of Satisfaction - I was happy with the whole process from meeting with Jason to begin the journey, to seeing the final piece of the puzzle completed. It was a big deal for me and everyone involved made me feel like I'd made the right decision.
Recognized Excellence - Pretty much everyone involved in my project.
Lead Source - From a siding company we had called for an estimate. The job we needed done was not within their scope so they recommended Restoration Exteriors.
Areas For Improvement - They met and exceeded my expectations.
Areas Of Satisfaction - Most satisfied with their communication and work crew.
Recognized Excellence - Everyone I came into contact with from the company was great.
Areas Of Satisfaction - They were very professional in every area
Current Referrals - Several neighbors have asked for referral and i’ve Given them information
Recognized Excellence - Difficult to single out one person.... Jason has been exceptional.... Rob and his team could not have been more respectful nor have worked harder .....TE and Sean have been great!
Additional Comments - We have been so pleased with our experience. Our house looks great and it was a pleasure working with the team at RE
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Restoration Exteriors LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys
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