The job was explained before he started and everything went smoothly! Done in 9 hours

Very nice people did a great job

The speed they installed my new tub

I love my new bathroom and have shown it to many friends and family, who all agree that the transition is amazing. But they all comment on the cost being prohibitive for them. I have told them how quickly the company has responded regarding the warranty. My personal experience with issues with a previous job several years ago, I found the company to be true to their lifetime warranty. So personally I know that the cost is significant but the company does do quality work and when there’s an issue they address it quickly and professionally, no matter how long ago the work was originally done.

Material

They did exactly what they said they would do and we are very satisfied.

Very professional.

The quality of materials and excellent workmanship is why I would recommend.

Prompt, courteous, professional

I liked the professionalism,timeliness and most of all living up to the promises

More responsive to issues

Hard wotker....full time on job with no breaks
.......

I would like to be told if I need to repair my floor if necessary.

The customer service provided by the office and the polite and pleasant approach the service person presented in working to complete his work. The shower and items that complement the shower installation are very. I do feel that a QC Team would be an added value. The team would just follow up on the installation to assure the job is successfully completed to potentially avoid return visits in a short amount of time.

everything went off as planned! they called to say that they were on the way,! Even though it was a cold morning for Florida the three men worked tirelessly and got the job done by the end of the day and the cleanup was very good, too. I have already recommended them to others

Professional and courteous service

All went well. Could use 2 men for job.

Likely to change depending on follow up of our service call

They were very accommodating of my schedule, polite & cleaned up everything perfectly!

You have an unbelievable professional staff from sales to installation. You delivered on everything promised what more can one ask for. The final shower is awesome!!!

You did what you said you would do.

One day service, good people

Installers were professional

The installer was very courteous and professional. He completed the job in a timely manner and did an excellent job of leaving the work place as he found it.

The new bathtub to shower is what I wanted. Suggest that installer should cover drain while working on install. My drainage is very very slow, but an appointment has been made to figure out why but not until January. So at this point its sort of difficult to give finished satisfaction survey. Also, a couple of minor items: originally didn't want the spray attachment, but it was installed; wanted safety bar at an angle, it was installed straight.