The crew went above and beyond my expectations. Mario (manager) showed me all the issues they found and fixed. I couldn’t be happier.
Calling Overson Roofing was the right choice for me. I called Overson to repair several tiles that had loosened or dislodged from the roof. Carlos did the inspection, estimate and follow-up upon completion while Richard performed the repairs. Both men arrived at their appointed times and were polite, respectful and answered all my questions in a knowledgeable way. I felt that they went above and beyond what was agreed upon to address all of my concerns and that it was important to them that I was satisfied. At the completion of the work, all debris was throughly removed, leaving my yard as it was found. All in all, Carlos and Richard did a very professional job and I am pleased with the outcomes. Most importantly, there were no surprise extras, the work was completed at the agreed to price.
I am a former general contractor. Whenever possible, I like to get at least three estimates for any project. Overson’s estimate was the fourth one I solicited. I went up on the roof when Tim, the estimator for Overson, inspected the flat roof on my house. I was impressed with his thorough inspection. Two of the estimates I solicited were very similar in price. While Overson was not the lowest estimate, I found the language in their agreement acceptable and the description of the work to be most complete. The roofing crew was experienced, respectful and cleaned up after themselves. The project supervisor, Carlos, listened to my concerns and addressed the areas that I pointed out as current roof issues. He instructed the crew to remove and replace roofing fabric where necessary and added fabric to parapet areas where I suspected there might be leaks.
My recoated roof looks beautiful.
They were great. The guys that installed the roof were great.
Very good experience no complaints.
Looks like they did a good job, no complaints about the work they did , have to wait for rain and see . (Can’t believe it would leak though )
It was a smooth process from beginning to end. Jan came out, provided an estimate. Scheduling was easy. The workers came on time each day and they cleaned up at days end. The production manager checked in, made sure everything was going OK and inquired if there was any. Couldn’t have asked for a better experience.
Given a window 10 & 12 pm. Does not get here on time. He tells me he will be back Thursday at 7AM no show.Had to call the office and was told they had to change it to Friday 7&9. So I wasted Thursday waiting for someone who was not coming. No one called to let me know that the day and time were changed. Communication is the key.
I also referred my neighbor to your company have roofing replaced and never received the $100.00 gift card.
I also referred a neighbor to your AC company and never received $100.00 gift card. Where are the gift cards?
Called the office and was told that someone would call me back and haven’t heard back yet. Where are the gift cards?
I was very pleased with the overall job that Overson Roofing did. The salesman Bron, and the worksite foreman, Beau, were professional and very easy to deal with. The job was done in the time frame given, and within the estimate's allotted pricing.
Quick,efficient,neat. Work done as pomised!
Overson did a great job getting to our property and completing our repairs in a timely manner.
Saleman's claim this 1-day job is simply not true - it actually took 3 1/2 days. However, the roof was completed perfectly as expected. Jerry and Phillip did a fine job. Jerry provided me updates all along except at the end of 2nd day with no update. The communication with the office was not as clear as expected. We had to call many times to get the begin date confirmed.
Of course!
Overson Roofing company is fantastic. The roof looks great. Very well done job. The workers were thorough, nice, friendly, and did a fantastic job of cleaning up after the job was completed. I couldn’t even tell they had been here. Except for the precise, well done look of my roof. I would recommend them to any and all people who are looking to have their roof replaced or repaired.
Great job Overson Roofing!!
Ice job, stayed with the project to speedy completion, professional and skilled worker
Great service
Very professional and and on time.
We are very pleased with our service! The communication from the first phone call throughout the service was excellent. The foreman, Mr. Sosa, was outstanding and did everything possible to make sure that we were satisfied. The workers were polite, respectful and hard-working.
The entire experience was favorable. The team worked hard, efficiently and competently. We are extremely pleased with out new roof!
Areas Of Satisfaction - Communication and work quality helped justify higher price.
Recognized Excellence - Larry's installation crew and sales rep Joey
Quality Of Workmanship - I think so!
Work Done Right - I think so!
Areas Of Satisfaction - I was most satisfied with the overall experience.
Areas Of Satisfaction - I think the installation was great and done on time. They left the property spotless.
The whole experience in working with Overson was great. From customer service over the phone, to scheduling, to executing the job's completion, we were left very satisfied. I would be happy to recommend Overson to anyone who needed their services and I would only consider using them in the future.
They are one of the best roofing companies I've dealt with in my career as a general contractor.
Areas Of Satisfaction - I was most satisfied with the ease and quality of the work.
Current Referrals - All my future customers would be interested.
Recognized Excellence - Tracy Wallace provided exceptional service.
Overson Roofing is a great company to work with.
Areas Of Satisfaction - I was most satisfied with Overson Roofing's communication.
Recognized Excellence - I would like to recognize Tracy Wallis for his exceptional service.