Professional installer and great craftsmanship.

Mad City was highly efficient, no sales push, about what you would be purchasing for your bath. Rep was knowledgeable what works and what doesn’t. Great suggestions, things we wouldn’t have thought about. Invites many questions. Plumber,window,and installer each a specialist putting all this together perfectly.Super clean up. Beautiful finished product. Would highly recommend.

I was very pleased with Pete the installer. He did a fantastic job and cleaned up after himself. My only complaint is when they measured for the new shower they did not tell me the grand bar across from the toilet would have to be moved. This is a necessity for my mom. Pete was very kind and we talked about different options. My mom, 97 yrs old, was not happy with the situation. When she took a shower for the first time she struggled a lot more. Not having her grab bar across from the toilet, which was very near the shower, is definitely a problem.

Great service and professional installers

The product is beautiful, and the workmen were efficient and professional.

Everyone from Josh, our initial contact to Phil who measured, to Jim and crew on installation. We appreciated the communication at all phases.

I wanted a lower tub side to make it easier to get in and out and textured flooring to stand on to not slip with a nice shower head that doesn't leak from a company I could trust but not necessarily the over the top high end materials and cost for a little ranch home

Bathroom shower looks great. The guys that were out there for the install were very professional and courteous.

We were initially very pleased, however the communication issues and rework timeframe have been stressful and frustrating.

They were very professional

Yes I would recommend this company to my friends , the work was done outstanding the person who did the work (walter) did a get job very professional very personable and friendly and took his work seriously, If I have anything eles done I would ask for him , thank you.

Our wishes were followed. Everyone was very polite and caring.

Down the road I would recommend To early at the moment

I told you I was happy on one day and the next morning you came and fixed what I didn't like now I'm happy

Mad City blew us away with quality, professionalism, and quickness. Well worth the money and they made sure we were happy

Windows weren't the right size the second time they're a little too big I'm missing a piece out of one window that I can't seem to get not very happy with you

The installers did a great job! My new shower exceeds my expectations! I love it!

There was a blizzard on the day for the final measurements, so Chris rescheduled the appointment for the following day. I thought that showed Mad City really cares about their employees and didn’t expect them to risk their lives during the bad weather.

High quality products.

Not only did we get a beautiful walk-in shower in one day, Mad City offers a lifetime guarantee. The guarantee is extended to the next property owner for their lifetime as well (for as long as they own the property.)

I would recommend Mad City. Everyone I dealt with was very professional and courteous

Thorough explanation of the products and services, during installation checked back frequently to make sure all questions I might have had were answered.

The price is too high. But in am very satisfied with the work.

Did a great job ,happy with the work done ,would use again for further projects down the road . 👍

The guys who worked on the windows did a fabulous job. It didn't take it long, and I am 100% pleased with it.