Nu Look Home Design’s service and quality are second to none. All you have to do is look at my house from a short distance to see how good it looks with its new siding, roof, and contrasting down spouts. I will definitely recommend them to my friends and neighbors.
Everything went as expected. Mr. Kitchings described options well.
Roof looks great!
From the start of interaction with the salesperson to completion was very painless and professional. It was a good experience.
They were very efficient and thorough, and I was happy with their work.
I am very happy with my new roof and window wrap. I by far have the best looking roof in the neighborhood yet still it was done within our Homeowners association code of design.
Love the siding and front door! Excellent work and craftsmanship. Most importantly, the process from scheduling to installation to final payment was outstanding.
To tell you the truth, I would recommend Nu Look to others, as they were very quick to provide us service and did a great job, however, I'm very sure I could have gotten the job done at a lower price. ( Many in my neighborhood would probably NOT be able to afford Nu Look's price!) I think I should have gotten OTHER estimates before I called Nu Look, so as to make comparisons....I'm not unhappy.....just re-thinking of how I should have conducted the process!!
Excellent team all around Robert Ellen Gustavo
Everything was very professional, and they were very polite from beginning to end.
I am recommended Nu Look home Design to a Friends or Neighbors
i asked several times for a break down of the project and pictures but still have not received anything
We had a GREAT EXPERIENCE with Nu Look Home Design!!!! They were the best price we got out of 3 or 4 companies and they were organized, dependable and on time with everything.
I was satisfied to a high enough degree that I would recommend Nu Look.
Of all the proposals I received, Nu Look had the most comprehensive plan and looked out for my best interests. They use top-quality materials, employ their own crews (not subs) and they were very responsive. They crew showed up on time and completed the job in one day. All trash and debris was cleaned up and hauled away leaving nothing for me to deal with afterwards. Premium service at a fair price.
From the salesman (Andrew Cook) to the installers are processes we’re very professional.
After having my roof checked by a home inspector unaffiliated with a roofing contractor, I received multiple estimates for replacing it. NuLook Home Design provided a sales presentation which, while rather long, explained in detail the various aspect of replacing a roof. NuLook was able to address additional items uncovered by the home inspection including re-routing bathroom exhaust vents. (Notably, they did not charge extra for it.) The office staff were in regular contact leading up to the day the work was done. Upon arrival, the project supervisor introduced himself and the crew. The worker crew completed the roof replacement earlier than scheduled. Afterward, they thoroughly cleaned up and were respectful of both our property and our neighbors' homes. So far, we are completely satisfied with the project; in fact, the experience exceeded our expectations.
The salesperson was fantastic, and customer oriented.
I am very pleased with our roof and gutter instillation and would certainly recommend Nu Look to anyone who is considering similar work on their home. The entire process was easy and the work exceeded my expectations.
Got the referral from a neighbor who used them. She was happy as am I.
Before I began my experience of replacing my roof, I was anticipating all kinds of issues and hurdles during the project. Nu Look Home Design was recommended to me by a home improvement company I have used for years. Nu Look was unbelievable! They helped me handle my insurance claim, they kept me up-to-date on every detail of the job both prior to installation during and after installation. They were with me all the way through the entire project. It was one of the best experiences I have had with home improvement projects. I highly recommend Nu Look without any hesitation.
They were really professsional, organized, and made the process very smooth.
My experience from start to finish was very good. From my consultant Andrew to the project manager Gustavo who keep me informed all along to Patrick working with me to add to my work request after all the work was almost complete.
NLHD tried to schedule installation less than a week after we signed the contract, but I was working with my solar hot water contractor to see if I should try to save that system which delayed the roof installation. Finally, after the solar hot water contractor determined that my 40 year old system was past its useful life, I called NLHD and scheduled the installation for the next clear forecasted day. The crew arrived right on time and got right to work. They laid tarps across the entire front and back of the house to catch any of the old roof that slipped off the roof as it was removed (most made it onto the trash trailer). Before I knew it, the old roof was off and the new roof was on. Thanks to Andrew, the NLHD sales rep, we got exactly the roof we hoped for! And the crew was done before noon! The new roof looks great and I’m confident that it will last many years and provide much better protection for our home. We definitely got a truly premium roof!
I'm very pleased with the look, the suggestions made by the team at Nu Look, and the installation of everything, roof, gutters & skylight. Their follow-up on minor damage was great. They were here when they promised, and were focused on doing the job right. Thank you!
Quality work and good communication.
Professional job all the way! Personable sales people (Andrew and Stan), trustworthy workers who completed work beautifully and on time. Great clean up job! We're grateful for our new roof and look forward to the install of the solar panels.
I have my own reason, but Nu Look Home Design is a little on the higher side. I am also having the solar system installed. Since I have multiple products, I was able to get them down on the price.
I have used them a couple of times, and they do a great job!
The Nu Look rep was proactive and coordinated with me during the entire roof replacement process, to include:
- advised me as I dealt with my insurance company about my damaged-roof claim;
- supported my perspective when the roof inspector, representing the insurance company, checked the roof for damage;
- cautioned me about when to expect to hear back from the insurance company;
- attended the roofing materials (shingles, vents, etc) details meeting with Nu Look sales rep
- followed up with me after the job was done.
On the day scheduled for the work, the roofing team was punctual. Each person was efficient doing his/her assigned task through out the duration of the job. They placed protective tarps over flower beds and bushes planted around my house. As the roof replacement work progressed above, one or two people on the ground collected debris.
Seven hours after the roofing team arrived, the new roof was installed. All installation equipment was loaded back on the truck. Tarps were folded and stowed on the truck. The job was finished.
Fromm the estimate to the work itself, to the clean-up, Nu Look's professional team answered our questions, efficiently installed the roof and the gutters, gave us every possible discount, and our new roof is beautiful! We would certainly recommend Nu Look in the future.
ever thing was and is GREAT
Great job.
They were very professional and on timed. I love how professional Samuel is - he explained everything to us. We love the working team. The people who came to work was very nice and we love they work as a team. I like how they scheduled to work on Saturday. They scheduled it on a day where I can be at home. The only thing I am reluctant towards is the price. It costs too much money. I like how they gave me a lifetime warranty. Everything is working fine. They just finished the job and I hope it continues to work the same way.
The salesperson was extremely knowledgeable about the different technical aspects of the roofing material and pros/cons. Very personable and answered all of our questions.
They were very professional all the way. Basically, the person working with me was very helpful technically and very responsive.
Nu Look Home Design did an outstanding job!
They are efficient and a very respectful company, and we love how professional they are.
The process of working through insurance to get our new roof paid for was very smooth. Robert was ready to reach and explained things well. Once we decided what other things we wanted to do with our house, that process was very smooth as well. The result is fantastic. We’re very pleased with how our new roof, trim and gutters look.
Yes
This entire process went far more smoothly than i anticipated. Staff is knowledgeable and communication, for the most part, is very good.
After getting 4 estimates for repairing my roof and replacing my gutters, decided to go with Nu Look Home Design. While they were not the lowest bid, I was thoroughly impressed with the quality of materials and workmanship, which is all backed up by the fact that they are an Owens Corning Platinum Partner and all materials and workmanship are backed up by the Owens Corning Platinum Protection Warranty. The other factor that swayed me to go with Nu Look Home Design, was that their quote was more more detailed than the other roofing company's bids. Also, during the process of deciding to go with Nu Look Home Design, I commend Christian Smith for really going the extra mile, and then some, to answer all of my questions and being available, even on holidays and weekends. Even after signing the contract, Christian stayed on top of everything, from keeping me informed on scheduling for the roofing and gutter installation, to the scheduling of the attic insulation. Finally, all of the work was done on schedule, and on time, with no surprises! The quality of work and the installation teams commitment was amazing and even with a total roof and gutter replacement, there was no debris laying around after the work was done. After my experience with Nu Look Home Design, I will highly recommend them to all of my family and friends!
Overall, we were pleased with Nu Look's work on our siding, trim and gutter project and the house looks great. The work was well organized and executed, with the team completing the work as scheduled. Nu Look was accommodating in coordinating work with a couple other projects underway as well. The only major concern was an apparent misunderstanding about the scope of work included in the original estimate. While we believe the estimator miscommunicated with us and did not include everything in the scope that he should have, we were able to reach agreement with company management after the fact and the project proceeded smoothly from there.
Yes. Work was done as described on schedule and to our satisfaction.
;To be honest, I live in a community where the roofs are fairly new. There have been an onslaught of roofers in the area for the past few years, and therefore, no one I know needs a new roof. However, I can say that from the salesman who approached me in my driveway one morning, to the women I spoke with in your office and the men who actually did the work on the roof; everyone was very professional and appeared to be knowledgeable and were able to communicate to me exactly what would be done and took care of everything, except my having to call my own insurance company who agreed with them that a new roof was needed.
Good installer for Owens Corning roofing products per OC website and through my experience.
Agent got to the heart of the matter, addressed my specific needs which made both of our lives easier.
I will absolutely recommend Nu Look Home Design to friends and neighbors. Nu Look Home Design met all areas of satisfaction completely from the initial inspection, providing information about the steps to follow in order to get the project going, through installation and then final inspection. At all times Nu Look was transparent on each and every next step. The insurance adjuster portion of the project was handled flawlessly by Nu Look's representatives, who were in constant contact with our insurance provider. The installation crew worked like a finely tuned clock, and the team effort on their part was amazing (as it was a joined roof with a neighbor). Every aspect of the installation was completed in a timely, neat, and safe way.
Quality construction!
Even though Nu Look had completed my roof replacement, I was skeptical about the entire w window and siding project. I felt worrried about the price and the quality.