I am a repeat customer with Nu Look and happy to say that I was just as pleased with my experience this time as the previous time. Several years ago we had our roof replaced with Nu Look; we were very impressed at that time with their quality work and great customer service. Thus, when I had a tree strike my house several months ago, I contacted them for an estimate for repairs, and hired them to do the work. Everyone I dealt with in this regard (including Robert K, Devon, Catlin, Shawn and Travis D) was very helpful and concerned that I have a good experience. I especially want to single out Robert K, my initial contact who handled insurance and and was infinitely patient in explaining how everything would work, and Travis D, my project manager, who was wonderful to communicate with and was always on top of everything, ensuring that things went smoothly; I was so pleased with the total experience that I subsequently hired Nu Look to replace all my gutters. It was a total pleasure working with Nu Look and I highly recommend this company to whomever wants a quality job done at a reasonable price. You won't be disappointed.

I found them to be very responsive. They followed up well with items and they stood by their commitment to fix things that weren't quite right.

My sales rep, Martin, was excellent and represented Nulook well. The installers did a good job, but there was a lack of communication regarding scheduling (start and end times). It would have been appreciated if I could have been informed in advance so that I could have arranged my schedule accordingly. My main area of disappointment was the project manager. After the initial visit, I did not feel like he was a partner in this project. That said, I probably would recommend Nulook as an option.

Overall, a positive experience

I had a fantastic experience working with the Nu Look siding and door teams. They did an outstanding job. They were professional and skilled workers.

They have excellent customer service and timely service. I am very satisfied with the finished product.

They have been totally responsive when we had any minor issues. The service department technicians that came out were very professional, and we are very pleased.

Nu Look Home Design provides great service. I couldn't be happier.

This company is all it says it is. Their advertising is strong and they came through. We love the patience and respect that was showed us.

I did not want to continue with the deal, but I was told it was too late because I had already signed. I was told that I was going to have to come out of pocket. It was not good customer service.

Everything was exceptional organized and well handled.

You are very expenses so I would have to consider that when making a recommendation.

Throughout each step of the process, I felt the service was great.

Nu Look did my siding. It makes my house look brand new. Excellent job!!

Overall good experience so far! I’ll keep you posted for the rest!

I thought Nu Look Home Design was very professional and fast. The crew was well organized and polite, and I really liked them.

I was very pleased with their customer service.

Nu Look Home Design has finished two projects for us. The first was a full new roof, and the second was new exterior steel doors. We could not have been happier with the quality of materials, workmanship, and professionalism of everyone on the project team. It was a great experience.

I’m glad I decided to go with you guys. For doing my windows doors and siding y’all did a great job I appreciate it. Thanks for your hard work.

I was very satisfied. I found it expensive.

Everything on our roof looks great! Kevin, our salesman, was very efficient and great to work with.

They were very responsive, and it was high quality.

Did a great job!

Yes

I already took the sales rep over to a neighbor to try to help them get their roof fixed.