Not likely to recommend Northwest windows to anyone at this time.
The people I have talked to said that I paid way too much money for these windows
Due to COVID-19, the time was extended, but the quality and the service was fine.
Everything was perfect. It was a quality product. The installers were professional, polite, very clean, and friendly. Everything was perfect.
We are happy with the workmanship and the product.
There was good customer service. They were efficient and fair.
I think they did a great job. I was real pleased with their work and their professionalism.
I have mentioned Northwest Exteriors to friends as the service was great. My friends have already purchased from Northwest Exteriors.
I was highly impressed with the service that I received. The installer was awesome, and I was impressed that he was able to do the work by himself and do it highly satisfactory. I am looking to save more money to get more windows and doors replaced.
I would not go with any other window replacement company because Northwest Exteriors is top drawer with doing a great install from first encounter to finished product. The inspector from Rancho Cordova who had to inspect the work given that a permit is required said when he came out that Northwest's work is superior...and I definitely agree.
Good quality product. Good price. Installation techs friendly and efficient.
Our overall experience from getting educated about quality windows, visiting the showroom, scheduling and watching their professionalism at work during the install to noticing the dramatic difference in the temperature inside our home AND the privacy the panes provide, please know that we are Super Happy with Northwest Exteriors!!!
They were very fast and professional! I have absolutely no complaints. They got the job done on time.
Great communication, highly reliable and does good work.
I was very happy with my window install from Northwest Exteriors. It was quick. The installers were quick and efficient. It looks nice; I'm staring at them now!
The estimator was always efficient and kept good records. I did not have to keep going back and forth when getting new estimates.
My wife and I are satisfied with the windows, especially the care that the lead installer had. He made sure everything was set up and everything was adjusted properly. He checked to see if the sliding door worked properly and it did. We are very pleased.
The guys from Northwest Exteriors were great. They had qaulity work. It was done on time and with a lot of care.
Their service was good.
They did an excellent job. They were quick and efficient.
Joseph and Tim did a great job with the windows.
I have already recommended some people and 2 of them are waiting for the estimate.
Northwest Exteriors is a very professional business and were overall very polite and had well informed representatives.
I am very pleased with their service.
They were quick and very knowledgeable. They explained the whole process and we found it easy to work with them.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Northwest Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys