I love my windows in my house. It's a lot cooler than it was a year ago when we didn't have the windows. Northwest Exteriors did a good job.
I was very satisfied with the work.
They are very professional and did excellent work!
They were very cordial and easy to work with!
Not likely to recommend this company.
I am likely to recommend Northwest Exteriors, we have in fact already talked someone into doing business with them.
The salesman John was amazing to work with. He did an excellent job.
I'm a retuning customer because they offer quality product, staff are knowledgeable, and they provide wonderful customer service.
Great experience from original sales person (who was very thorough and knowledgeable) to the tech who measured, to the installer who was incredibly fast and left everything spotless.
Scott our sales representative is very honest and helpful. The installation guys were very conscientious and careful when replacing the windows
The quality of work is very good! There is an issue with being able to get someone to return a call to answer a question! Another issue was getting credit for them to not have to haul away the old awning---this saved them hours of having to cut up the old wood to fit to a trailer!
Their service is amazing. Their customer service is great.
They did a good job and I would highly recommend them. Especially Mike.
The installation crew and sales rep were great.
We've had Northwest install new windows in our whole house and just had them replace our very old patio cover. They gave us as many discounts as were possible, use exceptional quality products, and their workmanship was excellent! We are more than happy with the results of these projects and will use them again if we need them. We will and have already recommended them to family members!
Read carefully into the sale Vs. The service.
They were very knowledgeable, nice, and kept us up to date with any service needs.
They were very professional.
I would definitely recommend Northwest Exteriors! The whole process - from the salesman coming out to provide the estimates, the next guy taking more measurements and really explaining how everything would look to the guy doing the actual installation….all awesome!
Excellent craftsmanship with knowledgeable staff throughout the company.
The salesperson, office people, and installation people are great and respectful. They did a great job.
They were absolutely fabulous, the gentlemen that installed them went above and beyond.
The door is amazing.
They were prompt, polite and did a great job. Couldn't be happier.
I would recommend to a friend.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Northwest Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys