We are loving our brand new house!
From beginning to end, it was a pleasure. We felt confident that the job was going to get done correctly.
They were absolutely fantastic.
Well salesmen will be salesmen but sometimes they can come on too strong. The communication between the staff wasn't good enough. They didn't send us our paperwork and treated us as if it was our fault. The representative sent out to measure isn't personable and did not ever return our calls concerning our installation on a specific window. The only reason we gave 4 stars was because of Joe and Tim their installers. They did an amazing job! They were dedicated, efficient, clean, on time and really all around great guys. Cant say enough great things about Joe and Tim!
Everything was wrong, and I am still waiting on Northwest Exteriors to come back and fix everything.
The work was quick and efficient, and the installation looks really nice.
Everything about our experience with Northwest Exteriors was great. I would definite recommend them to a friend or family.
Good service. They were very responsive to my questions and requests for advice and help.
Great Company, great installers.
I was very satisfied with Northwest Exteriors. Any problems that I had were resolved. Northwest Exteriors has very professional guys and I enjoyed having them there.
It was a smooth experience. The representatives both from the office and the installation were very helpful.
I had a very good experience with Northwest Exteriors and would recommend your services to anyone!
Very good work.
I was really impressed with how smooth the window installation was.
The quality is outstanding and the insulation was great!
I highly recommend Northwest Exteriors.
Great communication with Jesse when I learned about the quality of Northwest windows. I'm very happy with the windows, and have already noticed a difference with temperature control. I can't wait for summer to truly enjoy the windows' benefits.
Best windows and customer service on the market. Our new windows have helped cut down our energy bill, dust coming in the house and we no longer can hear outside noise from the near by train and farm equipment.
very satisfied with NW Exteriors - glad we went with you guys to finally get our windows replaced throughout the house. High value product and service delivered in a professional, timely, and respectful way from start to finish. Thanks
The installation crew did a great job. They were very professional and told us what they were doing with each step in the process. They were wonderful and really good guys. The installation crew was very informative and answered all our questions. It is amazing how tight they fit the windows and how good they did installing them.
My experience with Northwest was exemplary. I highly recommend this companyy.
Northwest has proven to me that good customer service and a great product still exist. My windows had improved my home "chill" time so drastically, I fell in love with my house again.
my windows look great thanks to their recommendation of type of window to install.
I have had a lot of work done with them. I have had windows, doors, solar, and patio work done. Everything they have done has been absolutely to my satisfaction and in a very timely manner. If there is anything else I can think of to add, I will think about it and save my money.
They were trustworthy and they did what they said they were going to do. They didn't leave until everything was complete. It is absolutely beautiful and has added so much to our home. It just upgraded our house all around.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Northwest Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys