I had NEWPRO for windows when I lived in Cape Cod and I had a brand new shower put in and I was very satisfied.
For the product I received and the work I had done it seemed very expensive
We didn't like the way the clean up was handle after the work was done. There were debris of shingles and nails in our driveway. I thought Newpro needed to step up and do a better job in this area. It was very concerning because our cars could of run over it and get a flat tire. My 7 yrs old son helped sweep and pick up nails on the driveway before we feel safe to use it again.
I was recommended by a friend and she was awarded a nice gift card. .
They were great.
Newpro was amazing from start to finish. We decided to go with the company since a family friend has worked for them for over 20 yrs. We needed new windows desperately and were impressed with the demonstration at the initial meeting. Connor took them time to explain our options and what would work best for our needs. The construction was flawless. They mentioned we may need three days since it was a big project but it was finished within two. We are so incredibly happy with the results and love the new and fresh look it gave our house.
It was a very positive experience.
We are very satisfied, they did a great job, and we love it!
The installers did an excellent job however Communication between Customer and Company could have been somewhat better.
The only deterrent is the price. They handle everything so you do not have to stress about keeping track of a lot of things. You are paying for that.
They are a good company to work with.
There are a lot of options out there for window replacements, some less expensive than NEWPRO but the quality is very good. At the price point, it may be a little difficult for some people to afford them, but they are an excellent choice
The project was a positive experience overall. The quality of the work is was good and the house looks new again. Definitely pricier than their competitors but my wife and I wanted to use a high profile company that we felt would be big enough to stand behind their work. If youre looking for a good price, I wouldnt recommend but if you want to feel comfortable about your decision, consider Newpro.
Fine work, very costly.
I thought the quality of the workmanship was horrible.
I have had several jobs done by NewPro and have been completely satisfied, always considerate and courteous.
Very smooth process from start to finish. Very professional team all around. Very, very pleased with our new shower. It's very pretty, luxurious comfortable and safe (handles and seat).
They have done a great job putting in a standup shower. It looks beautiful.
Newpro is a quality outfit. They are professional and the work is done well. It is more expensive. And they are up front about that. Going with Newpro, is about going with the highest quality.
Timely excellent crew and we’re great to work with
Initially, NEWPRO provided me with a presentation of the products and colors to select from but the color I chose was not the color that was installed.
The crew were fast and experienced, their work was excellent.
The job was wonderfully done. The installer was just a lovely person, and I didn't mind having him around. He was pleasant, friendly, and kind. The job is beautiful, nothing but nice things about NEWPRO, with the exception that It was costly, which that's what I signed up for, and Anothony Morin was great.
The quality of the windows is excellent. The expertise of the workmen was commendable. I also appreciated the care and attention to my specific project and circumstances given by the sales rep, His presentation was of the highest quality. I like the fact that the company is a family owned operation and handles issues personally. I appreciated the discount offered to me as a former educator and also as a senior citizen. Top notch!
Great job well done
I would recommend newpro to a friend and strangers
The delay was a little long. We knew that from the start, but no real reason was given.
We are very happy with our new walk in shower. Looks amazing and the installation team, David, Trevor and Mike were great! Our sales rep Ben was great to work with on the project- due to staffing issues beyond their control we had to wait awhile but it was worth the wait!
It was a lengthy install.
NEWPRO is a very good and efficient company.
They had professional service and timely execution.
I was happy. They did a good job. The salesman was good. The installers did a good job!
The man who did the work in my bathroom did a great job and I couldn't be happier with him.
ALL the work crews that have done the LATEST, and PREVIOUS, work in my home did OUTSTANDING WORK!!!!!
They were pleasant, efficient, arrived on time, and got the job done in an amazingly short amount of time!
They are professional
I don't remember his name but I wish all the contractors I deal with in the future have the customer service attitude that he has
The product is beautiful, but I don't think it's worth the money.
Beautiful choice of New shower designs.
It would depend on the friends access to resources for purchase. These are premium prices along with premium product.
Work was excellent and completed in 8 hrs
They did a fantastic job.
We have had 2 projects done by NewPro. They are very thorough, explain all they will be doing and do it in a very timely fashion.
Enver was wonderful, and Zach was very responsive to questions and concerns. The issue for us was communication bewteeen the main office and the field crew--it was always not effective.
Absolutely, have already mentioned my good experience to neighbors
And, we need windows and roof done on this house and other work done on our home in waterville valley, nh. Guess we need to find others.
The crew of four (two males and two females) arrived on time and went to work immediately. I've had a lot of work done on my property over the last 40 years and have never seen such dedication by workers - very professional and organized!! They were "non-stop" and completed the new roof in record time. The yard was left "extremely" clean - not one shingle or nail was found after they left!!!! I had another roofing company redo the roof 20 years ago and my yard was left a mess and the job took a lot longer than the NEWPRO job did. The NEWPRO workers answered all my questions and concerns - everything was handled in a manner I haven't seen from any company I've hired in the past!! Very impressed!!
They did a wonderful job. They were on time and very neat. The installers were great.
The two guys that installed were very good.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of NEWPRO as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys