We've worked with Neil Kelly on multiple projects, and have always been highly pleased with the quality of their work and customer service.
The final product is excellent. The workman and managers were polite and professional. But for the high cost I expected better communication between the project manager and the homeowner. There were weeks when no-one showed up and I did not get good communication from the project manager about what was happening.
The kitchen design and quality of work was excellent. Project scheduling could use some improvement.
Guaranteed to love the finished project. Worth every penny spent.
We are satisfied repeat customers and have been working with Neil Kelly on each of our home projects over the past several years. Jim Stowers is our "go-to" guy. In a way, he's part of our family; a trusted relative you can reach out to for any concerns regarding the ongoing maintenance of our home. He has trusted, established relationships with numerous high-quality local professionals with whom we've had the pleasure of working thanks to Neil Kelly.
I feel that they don't have enough people to finish the job.
I am used to Neil Kelly in Portland doing a scrupulous job of planning the remodel, keeping the site clean and completing it on time. None of these have happened in our Bend experience.
Great customer service!
Neil Kelly did a fantastic job; the contractor was organized, respectful, and efficient. The subcontractors did an excellent job. Everyone was always on time, responsive, and tidy. I would recommend their work to anyone remodeling their home.
Talented, very professional with great communication and scheduling. Neil Kelly has just completed the remodel of our kitchen which we love, and they have also remodeled our two bathrooms prior to this. First class on all three projects and we are extremely happy!
Best experience we've had with any construction project to date!
Very pleased with the work on our kitchen remodel. The general contractor was wonderful to work with--organized, skilled, responded quickly to any issues, and kept the project on schedule. The entire crew was professional and conscientious. Special kudos to the lead carpenter, whose skill and attention to detail were fantastic.
Neil Kelly has taken on more work than they can manage to adequately satisfy the customers that they have. They have way too many projects for the workforce that they have.