They did a great job! They came in and did everything that we expected them to so. We were highly satisfied.
Already have recommended to multiple friends
This is the fifth roof I have done with Moore & Sons Roofing. Every time they have performed exceptionally, quickly, and cleaned up the job site when they were done.
The service is good and the pricing was good.
Moore and Sons replaced my homes existing architectural shingled roof. The pitch is 12/12 with many complicated angles and eaves. All roofers were tied off and performed daily a safe working environment while delivering a quality installation. The office to the field staff were very professional to work with. I highly recommend Moore and Sons for your roofing needs.
Very happy with the work that Moore & Sons did. Their attention to detail was very impressive.
Our experience with Moore and Sons Roofing was first rate and professional from the first contact to the installation. The job was done on time and on budget.
Job was completed in one day along with the cleanup. Jerimiah was very professional and followup when needed was swift. We still have the shingle board samples We will recommend Moore and Sons to our friends and neighbors.
They did well.
Moore and sons is as good as it gets !
Can you publish only my FIRST NAME.I loved working with Moore and Sons to replace my roof. I was especially happy with the attention to detail with regards to clean up and that someone came back and found 2 damaged screens and had those repaired.
They showed up early, stayed late, and got the job done. The roof looks great and has stood up to heavy rain and high winds. I'm also very happy with the ridge vents.
We were very pleased with the work done by Moore & Sons. There were very efficient and left an extremely clean yard when they left.
Moore & Son's did a great job on our roof. They were not as careful around my flower garden as I would have liked, but they will grow back. Also there was one small issue on the roof trim that needed to be tucked in. Otherwise, the job was done very well.
we would refer them to anybody
I was very happy with them. They were on time, and completed the job in one day, and were very organized.
It's the best shingles for the dollar that you can buy and put on the house.
This company was amazing! I love how the owner, Jeremiah not only came to our home to give estimate, color choices but also came to check that the crew was doing a good job! I HIGHLY recommend Moore & Sons to anyone who needs a new roof or even repair!
Value Received - I don't know yet. I just had it done in November.
Areas For Improvement - Wires left inside the eavestrough from the gutter helmet fell short of my expectations.
Areas Of Satisfaction - I was overall, very satisfied.
Recognized Excellence - The foreman of the crew was exceptional.
Areas Of Satisfaction - I was most satisfied with the friendliness of the people. The guy was upfront about what they were going to do. I thought they were very professional and nice people.
Recognized Excellence - They do an aerial view to see the size of your roof, but they went the extra step and came out to make sure they gave us an accurate estimate.
Additional Comments - They did a good job for us. Everything went well. Their pricing was fair,
Areas For Improvement - None
Areas Of Satisfaction - The friendliness and efficiency of getting the job done fast and right the first time.
Current Referrals - No
Recognized Excellence - The man who came to the house and explained in detail how things worked and the price
Recognized Excellence - Dave.
Recognized Excellence - Ed Moore
Areas For Improvement - None
Areas Of Satisfaction - Explained what would be done and how. Very timely in all aspects. Office staff is helpful and quick to get back with answers to my questions.
Current Referrals - Not right now.
Recognized Excellence - Marie Perry gave us exceptional service each time we had contact with her. Great job!
Areas For Improvement - Leak discovered in roof after install
Areas Of Satisfaction - Speed in completion of work
Areas Of Satisfaction - Got in and got it done - was not a long drawn out process
Recognized Excellence - Dave Kamminga
Areas Of Satisfaction - Everyone was unbelievably kind and professional. The work was completed incredibly efficiently and every member of the crew was respectful and watched out for our safety as we entered or exited the house as they were working. I would highly recommend this company to anyone!
Areas For Improvement - Several loose nails were left on the roof at job completion
Areas Of Satisfaction - Job was done quickly and looks good
I cannot say enough great things about Moore and Sons. I am extremely happy with the entire process from planning to end cleanup. The roof looks fabulous and the crew was the best I've ever seen.
Areas For Improvement - The only thing that fell short is that one little silicon caulk that they said came out, and they haven't fixed it. They told me twice that they would fix it.
Areas Of Satisfaction - I was most satisfied with the timeliness, the efficiency, and good quality.
Additional Comments - The crew did other small projects besides the roof, and they did a good job on those as well.
Areas For Improvement - No
Areas Of Satisfaction - I guess being knowledgable and I had a good initial meeting with the owner.
Current Referrals - Not at the moment
Recognized Excellence - Nope.
Areas Of Satisfaction - Their customer service is good.
Recognized Excellence - Jeremy was very helpful.
Areas For Improvement - Still waiting for chimney to be re-wrapped. Wasn’t happy with the workmanship of the original completion.
Areas Of Satisfaction - In every other point other than the chimney they were exceptional.
Work Done Right - the proof of this will be in the future, and whether or not a leak/repair is needed within an (unreasonably) early time frame from installation.
Problem Resolution - Did not have any problems to resolve.
Areas Of Satisfaction - No-hassle bid process, Competitive Pricing, Quick Response, fast installation process
Recognized Excellence - Jeremiah Moore.
Communication - I would give a 4 plus if I could.
Areas Of Satisfaction - I was most satisfied with their timeliness. The roof looks good.
Recognized Excellence - I would like to recognize their receptionist. Every time that I called, she was helpful. They have exceptional staff in the office.
Moore and Sons did a fine job on reroofing my house. Their crew was fast and efficient. They were much cheaper than another quote I received. I have no complaints.
Areas Of Satisfaction - A great crew of guys got the job done quickly! In addition, their quote was much less than another roofing company.
Current Referrals - No, not at this time/.
Recognized Excellence - No, they all did a great job!
I got quote from 5 companies and I decided to go with Moore & Sons Roofing Inc. because of the quality of materials used, the explanation of materials and why they are used, and the professionalism the contractors exhibited .They came highly recommended from my insurance company and I felt they were really trust worthy.
Areas Of Satisfaction - I was most satisfied with the professionalism and honesty in the explanation of the benefits of going with their company and the expediency of completing my roof from start to finish. I had hip surgery coming up and they completed my roof within a few days of getting my quote. I was very impressed.
Recognized Excellence - I would like to recognize the sales rep that came out and explained the materials and procedures etc.
Additional Comments - Everything went very smoothly, quickly and professionally.
Recognized Excellence - Marie Perry - outstanding customer service and follow-up.
Additional Comments - We felt all went well. Thank you.
Areas Of Satisfaction - On time And the crew was very good at their job.
Quality Of Materials - The quality of materials will show in time with the longevity of the roof.
Areas Of Satisfaction - When the salesman came out and gave me a quote, they stuck to the price. They did a satisfactory job, and I'm happy.
Recognized Excellence - I dealt with who I believe was one of the owners and a few of the guys on the job site. They were all professional and gave me what I expected. I'm really happy as far as cost wise and clean up.
Areas For Improvement - None
Areas Of Satisfaction - They were on time and cleaned everything up.
Current Referrals - No
Recognized Excellence - No
Areas Of Satisfaction - I am very satisfied with everything that they did other than the drip edge.
Recognized Excellence - I would like to recognize Dave Kamminga for his exceptional service. He was a good guy and very professional I am very satisfied with him.
Problem Resolution - No problems. Clean up was awesome as well as installation.
Areas For Improvement - I haven't had roofing done before, but it is as expected.
Areas Of Satisfaction - I was most satisfied with the choice of the product. We picked out a great color, they showed up on time and worked one long day and part of another day. The performance was good and the price was fair.
Current Referrals - No one to recognize at the moment. They came recommended and either they don't need the work or have already used them.
Recognized Excellence - I would like to recognize the owner Jeremiah. He came out himself and he was great. I didn't talk to the crew, just waved at them. There was an older gentleman and he was very good, he may have been the foreman, I am not sure but my wife was there. Part of the deal was to take part of the chimney out and he went to a local hardware store and matched the paint. He went above and beyond and exceeded a little. It was a stovepipe with a wooden enclosure inside. The top had some holes in it and he replaced the top and sided it and it was included in the roofing project. We have an older house so he couldn't match color, but he went to a local store and painted the whole thing.
Additional Comments - Good job at a fair price.
Quality Of Materials - So far, I guess.
Work Done Right - We had a roof leak after the first day, but they did come back and make it right. They had to cut into the drywall on the inside of my ceiling. The crew didn't properly seal a pipe, so there was water damage.
Areas Of Satisfaction - I was most satisfied with the communication between the owner and myself. When we did have an issue, they resolved it quickly and to my satisfaction.
It was great doing business with them.
Areas For Improvement - They did what was expected. They did a great job.
Areas Of Satisfaction - They were hard workers and the work was important to them.
Current Referrals - I am telling everyone I know about them.
Recognized Excellence - Everyone that came to my house did a good job.
Additional Comments - They replaced my roof and did a good job.
Problem Resolution - There is still something we were waiting to get taken care of. Screen door got damaged during installation.
Areas For Improvement - We just need to make sure that the screen door will get fixed. We pushed it off to the Fall, so need to remind them.
Areas Of Satisfaction - I was most satisfied with everything. They were on time, the crew did a great job, the roof looks great, the price is good. Tony was great. He took care of any concerns we had.
Recognized Excellence - I would like to recognize Tony and the installation crew. Tony did a great job. The installation crew worked really well. They did a good job. I was impressed.
Additional Comments - Very satisfied so far.
Professional & Organized - perhaps consider a system that would automatically update customers about when approximately their roof will be next in queue. Not a big deal, but I felt like I was in the dark for a few weeks.
Quality Of Workmanship - Some shingles appeared to be lifted after install. There is also a "wave" like area which concerns me. I made a call and asked for someone to come back to inspect. This was weeks ago and I did not hear back from anyone. A couple of gutter protectors were bend and paint chipped away.
Clean & Safe - For the most part it was clean and safe. We found 3 nails and a bunch of small plastic papers from the shingles all over the yard and neighbors yards as well.
Work Done Right - I think so. Still pending inspection of the "wave" like pattern mentioned above.
Areas For Improvement - Better communications and addressing my concerns.
Areas Of Satisfaction - Speed of install.
Additional Comments - Overall, great job. Need to focus on details more and communications with the customer.
We were very pleased with Moore & Sons Roofing Inc.
Areas For Improvement - We had a problem with a leak in the house, but they resolved it quickly.
Additional Comments - Overall, it was a very good experience.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Moore & Sons Roofing Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys