On April 20, 2020 when we made our down-payment for a new deck, replacing our old deck, we were told that the work should begin in 2 weeks. After a few phone calls the work began in 7 weeks. There is a hole in our new deck that was not in the original deck. One of the boards on the deck in front of the front door does not line up with the other boards. The building inspector required at least 2 changes in work already completed, You replaced/installed a new storm door that is not flush with the door casing. Other than the above flaws in workmanship, we like the deck, and we found the builders to be very friendly and approachable, as was Steve the man that gave us the bid. The flaws are what caused the below average rating.
Great experience as a homeowner. The team was professional, organized and kept me up to date. The job was completed in a timely manner despite a few unforeseen wrinkles; which I was kept up to date/informed about along the way. Greatly appreciated.
Clear communication, Quality work and Respectful of my schedule. Outstanding work Thank you MN Home Improvements
They did a high quality job within budget and on schedule. Took care of additional issues they found after communicating up front what was needed.
Everything just worked out real well.
I called them to tell them how pleased and impressed I was with the work, their professionalism, and how knowledgeable they were. The homeowners near me who had work done told me that they wished that they had gone with MN Home Improvements
MN Home Improvements did an excellent job on replacing our deck and were great to work with. They gave helpful suggestions on making improvements during the process and kept us updated throughout the project. And at the end of each day the site was cleaned and organized.
They have always done a good job. I have had them several times.
No, I will not recommend them due to them not being honest with me.
Salesman was at first good at return phone calls but later in the project didn't return phone calls at all also they had a dumpster placed in the driveway blocking on off the garage doors which was in the way for 9 days beforeit was finally remove, and in the mean time it became a public dump site . Old TV's where placed in the dumpster and MN Home Improvement refused to do any thing the situation, which cost us $60.00 todispose of. The dumpster should have been removed 5 days earlier.
They are very professional and easy to work with.
Everybody that was here, and even the people I just spoke with on the phone, helped me and were very professional and courteous. I am very satisfied with their work!
We hired MN Home Improvements to redo three bathrooms, our kitchen, and install hardwood flooring on the main floor of a two-story home. We are delighted at the results. Andy Fischer was great at keeping us informed and keeping his teams aligned to produce quality results. Thanks so much!
Very professional, loved their work. Cleanup was great, would highly recommend them to anyone.
I must say I have the BEST looking roof in the neighborhood. MN Home Improvements replaced my roof, windows, and driveway. They did a GREAT job!
Andy, Gary and the staff are the bomb.COM!!!!!
Andy, Gary and the staff are the bomb.COM!!!!!
They were all very friendly and nice, they did a fabulous job cleaning up and installing.
Very pleased with their work. Quality and Price were excellent. Special thanks to Steve Williams for his sound advice, expert opinions and knowledge of design and remodel
Job well done!
Excellent skills and a job extremely well done. Very meticulous and knowledgeable in all areas. Highly recommended!
I like the value of the job and what there did for the price very good.
We had a little difficulty with our insurance company. They didn't want to allow us enough money to do the job properly. Rob from MN Home Improvements contacted the insurance company and sent out a new adjuster and got everything taken care of for us.
Everyone was very friendly and kind. It was just nice to work with MN Home Improvements.
They do what they say they are going to do.
I was most satisfied with MN Home Improvements because of the quality and appearance.
I have had them do several jobs for me before. I had a roof and patio doors done. I have used them for the past 4 to 6 years.
I was most satisfied with the quality of the work. We had a deck built and it is solid and sturdy. I am happy with it.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of MN Home Improvements as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys