McCarthy Metal Roofing
Customer feedback report for

McCarthy Metal Roofing

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Of 132 customers surveyed, 123 responded
Initial Appointment Contact
I was contacted promptly to schedule the initial appointment.
100%
Appointment Setter Professionalism 1
The McCarthy Metal Roofing representative who scheduled the initial appointment was courteous and professional.
100%
Salesperson Professionalism
[SALESPERSON] was on time and professional.
100%
Sales Concern For Needs
[SALESPERSON] was concerned with providing the best product for my home.
100%
Installation Crew Dress
The installation crew was dressed appropriately.
100%
Likely To Recommend
I am likely to recommend McCarthy Metal Roofing to a friend.
100%
Attic Examination 1
[SALESPERSON] examined our attic and thoroughly explained their findings.
100%
Crew Leader Communication
The installation crew leader introduced themselves on the first day and set up a daily communication schedule.
100%
Finance Dept. Professionalism
If you financed your roof, the finance department was courteous and helpful.
100%
Quality Of Materials
I am satisfied with the quality of materials used.
99%
Salesperson Knowledge
[SALESPERSON] was organized and knowledgeable.
99%
Clear Communication
The McCarthy Metal Roofing team communicated clearly regarding the start of the job and any delays that might be caused by weather.
99%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
99%
Installation Crew Work Safety
The installation crew worked safely on the job site.
99%
Customer Service Kept Client Informed
[CUSTOMER SERVICE REPRESENTATIVE] called promptly to inform us of the installation schedule and kept us up to date throughout the actual installation.
99%
Jobsite Cleanliness
The jobsite was kept clean on a daily basis.
97%

Of 132 customers surveyed, 123 responded What does this data mean?
Filter Reviews
Of 123 respondents, 118 left a review.
5
107 of 107 would recommend
103
4
0
0
0
No rating
11
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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of McCarthy Metal Roofing using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

McCarthy Metal Roofing

1250 Kirkland Road, Suite 103,
Raleigh, NC
https://www.northcarolinametalroofs.com/ (919) 900-1100