When called the person was cheerful and forward us to the right department , the sales team set a date and was there on time. Answered all questions and gave the best deals they were allowed. And the installation team showed up on time and work hard also answered any questions we had.

Excellent service and great quality.

Things were done in a timely manner. Love the windows. They installed them quickly and cleaned up their stuff and were courteous. Sales lady was very knowledgeable and kind.

Not only was it done within a day, but our installer, Scott Millard, was extremely courteous and respectful of both my house and my family. I was extremely impressed.

Everything with the window is great so far. Only downside is it is very expensive, but it does come with the lifetime warranty.

Did a great job with a great product. Quinn and his crew were in and out the same day. 7 windows. Quinn was super friendly, knowledgeable and explained all my questions.

If it werent for the issue with how long it took to get anyone out here and actually communicate with me about my damaged window you just replaced, it would have been a 10

Professionalism and courtesy of installers. Very careful to make it right

One of the windows was broken.

Knowledgeable and friendly workers. Explained process well.

8k for just a shower. I should've got what I wanted a shower for. To be able to stand under the shower head.

The quality of the work was good.

They did a wonderful job installing.

Communication sucks

Conscientious work. Efficient. Pleasant. Knowledgeable. Professional.

They were professional courteous knowledgeable and one day install was wonderfully fast

They did everything that was promised did it well quickly good crew put it all together teamwork then one day excellent work to Robert Armstrong's crew

Everyone from the the sales to the scheduling to the installation were top notch!!

Top of the line, throughout our experience with Mad City Baths. Couldn’t be more happy.

Friendly and knowledgeable sales representative. Skillful and respectful technician. good-quality products.

They were prompt snd stuck to their timelines.

The most important element in the deal we like is the one stop service that covers from the installation to the future possible issues all by one company.

Crew did an excellent job!

I liked the fact that the timing of this job was up to mead to when I was able to have the shower put in. The job WAS done in a day and my home was respected by the one man crew. Mess was cleaned up like nothing ever happened. So very satisfied with the over all installation

The overall construction of these windows is top of the line. We live close to the highway and these windows have muted the sound significantly. Cleaning and operation of the windows is easy. Can't wait to see how much these new windows will cut into our heating bill