They were very professional, and cared about their work, I like that they called to make sure I was satisfied. They did an excellent job

Was sold a quality product. I would expect the installation process and end result from a value window company but am disappointed in lead time for order, installation timelines, actual installation, rework that was required and sloppy placement. After the 3rd time the crew came out for rework, I had asked for external handprints on the second story/black marks from the window to be removed. Any go-forward cleaning is obviously a responsibility of the homeowner but this was not done "right first time". Additionally it was found after payment that one of the windows is installed upside down and we are waiting on the replacement for the screen that was installed while already torn.

Recommend to anyone who needs renovations done in a timely manner and is looking for quality work!

Timeline for product delivery and then installation was considerably longer than promised during sales presentation.

Work was excellent! All staff were friendly and knowledgeable. Perhaps a little overpriced.

Great job installing!

Installers were knowledgeable and polite. They completed the installation of all the windows in a timely manner.

Sales team did not include all information on the contract.

Enjoyed install crew Tj and Cash very much

Installation was fine I would recommend that part.

They were very attentive to my questions and very professional and through the entire process.

Quality windows with professional installers

So far everything has been great. Windows have been in for 5 days.

How neat and organized the installers were

Professional. On time. Tarps were laid down to keep area clean.. Honesty. Answered all questions. and forward questions to those who were responsible.

Mad City Windows is absolutely amazing from start to finish. I have no complaints what-so-ever with this company and would recommend everyone to at least get a quote and talk to the sales guy.

Thorough and efficient

Tony did everything he could to help with the problems we experienced with Mad City. He has answered all of our calls and sent someone out immediately to fix things. Mike did a great job replacing the poorly installed shower unit, making it look so much better.

Prompt arrival, explained everything!

Bobbie Neu was excellent! He was very personable. He allowed me to ask questions. My family liked him immediately. My Granddaughtet she is 8 asked him to come back after the 2 days he was here. She was mad because he had completed the job! He left let you ask questions and amswer3d he is very comfortable to talk to and be around. He gets 15++

Great customer survice

Crew was very friendly

Our installer Bobby was amazing. Our new bathroom looks wonderful.

Installation was great. Pricing was a little high.

Mad City quickly responded to my request for an appointment to discuss their products and services. I was pleasantly surprised to see the full range of colors, finishes and styles of kitchen cabinets and hardware. The salesman was not high pressure. He explained the products, the process, and the cost. I love that we are able to pay for the cabinets over a full year. The installers were professional and personable. They arrived on time each morning and were focused on the job all day. They cleaned up each night after work. They used a checklist at the end of the process to majestic was satisfied. I like that a supervisor checked in at my home during the work, leaning me his personal number for questions or concerns.