That arrived when they said they would!!

The quality of products

I will not recommend Mad City to any of my friends ir family. Once your salesman has completed the sale he's done and gone. Installation was a joke. All non-english speaking installers. If there was an issue or question they had to call someone to come to job site that spoke english. They were supposed to finish the job the next day but didn't show up for 2 days. One window had a crack in the corner of the glass and the screen was missing and another screen was defective. It's been over 5 weeks waiting for replacements. Wasn't told my window treatments wouldn't fit with new windows by salesman. Was installing new window treatment and one window was out of square and window treatment doesn't fit correctly. Filled out a service form and have been waiting for over a week for a call back.

All of great guys

One window wasn’t ordered. Another window came in broken. I have two windows that won’t lock unless I put a lot of force on it. There’s no way to move the screen up on the double hung windows to allow the top portion to stay open.

Paul and James were total professionals ! They arrived precisely at 8:00 and went right to work. When they completed the work they cleaned up so well the areas were cleaner than when they started ! Their work was outstanding !

great

My husband and I were under the impression that they would be putting in new windows, not just putting the new window on the old window sill.

They have been attentive, polite, and easy to work with.

They did a great Job putting in our new door and were on time as well as cleaning up the mess they made.

Very professional, no outside costs after the quote, got it done

I would highly recommend Mad City. The only reason I wouldn’t give a 10, is because I’m a little shy to tell my friends about how I spend money.

Price

Trim work not completed

NA

Great quality, faT installment

see previous completed Guild Quality survey

From the Home sale presentation to the finish of the installation of the product was First Class.

Paul was efficient and did a fantastic job of cleaning up.

I liked that I could customize my shower how I wanted it, color and pattern. Not just a cheap flimsy shower kit.

everything

High quality work done quickly. I am definitely using Mad City for future renovations.

The installers were profession, courteous, hard-working, and were knowledgeable enough to answer all my questions.

From planning meeting to finish, the process was seamless & the installers were to notch and very conscientious!

We're satisfied with our finished project, but I feel the salesman led us to choosing an option we didn't initially want, and talked us out of what we did want. We were very happy with the installation team and the finished product! Everything went very smoothly on the installation day, and the cleanup was so good, it was as if they weren't even here.