G reat experience. sales was awesome. Installation crew very informative though the Installation. Fast great work. Clean site while working. Very amazing product everything sales said it would be and.more..

Mad City put in cupboards for me. I was satisfied with that work, I called them and had them convert my bathroom from tub/shower to shower only. I am very satisfied with both projects.

Unfortunately our products came warped not once, not twice but three times. I will be honest the communication was not great at all! The field manager was not respectful when I shared my concerns about the product not being up to quality. I now still have to wait for the 4th time for more products to show up to replace the warped products.

Great communication and work ethic

Well trained staff, taking their time and not just rushing through the job

The team knows their stuff. They answer all your questions from sales to service and warranty.

The whole process was not great. I felt a bit deceived when I couldn't get straight answers to my questions.

The guy that came and measured took the trim off my old door and put it in the yard/driveway and never put it back. So not only did I not have trim around my door for 2 months, the installers didn't take it with them when they left. I am responsible for disposing of it.

The doors are priced a lot higher than most things you see at the hardware store. The trim they installed is split, the gaps are not even at all, and the bottom plate that you step on has quite a bit of play in it. There are also quite a few visible holes where finishing nails were used.

Overall, the doors look very nice on the front of my house. I am happy I got them but I was frustrated with the process.

Both the initial presentation and installation were well done.

I would prefer a detailed bill

I liked the way they cleaned up after themselves when they finished

Great setup and clean up

AJ Allen was our installer. He did an excellent job. He spread his canvas all over the floor from the front door to the bathroom to prevent dust, dirt or anything else from getting on our rugs. He then went right to work measuring and taking out the bath tub and then the walls to put in the new shower unit after replacing the pipes. He worked hard all day to finish the job on time. He coordinated his breaks with the time when he had to wait for things to dry up and settle in. Every time I had questions, he had answers. When he was finished with a part of the job, he would sweep up the messes, wipe the walls and take the trash out to the truck and then start with the next part of the job. I was very impressed with his accomplishments and getting the job done in one day all by himself.

Nick is very professional and did an outstanding job. He is a very hard working young man

Good quality great upgrade great installer

Very helpful and answered all questions

I am over pleased with how everything turned out. If anyone asked me for recommendations I would definitely tell them about Mad City.

Yes, if they can make their installation better and their cleanup better.

We love the shower. So we would recommend Mad City.

The installers were very professional and treated my home well. They were clean and left the windows and surrounding areas clean as well. I will definitely call them when I'm ready for my next project.

Very pricey. There are lots of choices out there. When not financing I think we could have been given a better break.

This company met all of our expectations. They explained everything very well. We could not be any happier with the finished product.

The cost is too high- adding a nicer shower head and seat at no cost would not cost the company a lot but would make it look so much better.

A great experience from start to finish.

Professional conduct, kept me updated, Levi did a great job!

We love our new windows and patio Door Josh and David did a great Job for us, they were very professional and meticulous with each detail in the process of putting in our windows and patio Door. We highly recommend them as your installers they care and take pride in the work they do for you. Thank you so much!