Everything about them was great except that they screwed up the schedule and refused to take ownership of it. They refused to give a simple consideration to satisfy a very simple customer satisfaction issue. We're talking, like, $300 out of $18,000 so I would not recommend Kingdom Roofing Systems to anybody else because of that.
Kingdom Roofing Systems Christian faith was evident, and appreciated. It was nice dealing with a Christian company.
Kingdom has been fantastic to us. After all the trouble we have had with "contractors" and our roof in the past, Kingdom stepped up and took care of us.
From the beginning, there was very poor communication with Kingdom Roofing Systems. The technician and salesperson never showed me the product that would be installed. After a month or two, they sent an email explaining that they could show me the product. This did not take place until I was upset. I told them that I was going to be changing companies, but they said that since I had signed a contract, I was still responsible for paying. I felt forced to use them. The salesperson had me sign something that I did not know was a contract. The salesperson told me that it was not a contract. He said that it was to show that he and I had spoken.
The work they do is great, just don't send Gabe to do the work.
I want to give a shout out to all the girls in the office that helped me out, including Emma, Melissa, Christy B. and i might have missed one person.
Even when a problem arose, they handled it efficiently and courteously. We were extremely well pleased!
Yes they did a great job
They were very professional. I am a widow and live by myself, and I felt very comfortable. The project manager kept me informed about all that was going on. He was a nice young man. I felt comfortable having them around. They were timely and a very nice crew.
From the beginning Kingdom Roofing Systems was professional and really listened to me. They were putting my satisfaction first.
Beware of Kingdom Roofing. Before receiving an estimate they required a contract. I read it but did not fully understand it. So I asked to be sure I was not contracting to have the work performed. I was told the contract was not to perform the work, that it allowed them to work with the insurance company. That was a lie.
They later offered me an estimate for over 24K. All four other estimates came in at under 10K. Kingdom said they would price match and cut their estimate in half to over 12K (not matching any lower estimate). They claimed the higher estimate was an honest mistake......Sure!
Since they did not match the estimates I told them I was using someone else. They said I would have to pay 25% to get out of the contract. I sent them my newest estimate for them to match. They would not match it and offered to let me out of the contract for a fee. After arguing they came down to $300 even though they would not match any competitor and needed out of the contract themselves.
Would they have treated me this way if I was not an elder widow who walked with a cane? They
They did a great job.
They were a little high.
They were a very professional company. Owens Corning has a reputation for great material, so that is why I went with Kingdom Roofing Systems.
I highly recommend Kingdom Roofing to anyone seeking a good roofing contractor. Their workmanship was excellent. Chris Rossetti provided a detailed proposal, after answering all of my questions. Jeremiah Shockey also answered my questions; He supervised the project. Owens Corning Platinum (25-Year workmanship & 50-Year material) Warranty: Kingdom Roofing provided its' Contractor Certification within 60 days of the roofing installation, as required by Owens Corning.
Kingdom was helpful in presenting roof damage with photos and documentation that got my insurance company's attention. The work crew was efficient and had the old roof torn off and disposed of, the new roof installed, and cleanup completed in one day.
They did an excellent job.
Everything that I mentioned to them, they fixed right on the spot.
There was a bad hail storm a few days before I got my roof done, and some of my neighbors came over asking who I was using. I could not recommend this company to my neighbors based on my experience.
Very professional and job was completed within two days. Will recommend to friends and family.
They always respond right away and get me an answer that I need.
Kingdom Roofing was the best roofing company I have ever dealt with!
We are so happy with our new roof it looks amazing!! Kingdom roofing is a great company to work with from their sales team to their installers. Very professional and dependable! Thanks KINGDOM
It can be very stressful being a small congregational church but, Kingdom Roofing Sytems was very helpful and handled everything with the insurance company.
They do what they say they are going to do. Refreshing!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Kingdom Roofing Systems as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys