So very helpful to get the insurance claim submitted, reviewed and approved.
This is the second time we have used Jenkins for a restoration project. We selected them for this one based on our excellent previous experience. Nobody wants to have damage or issues that requires major restoration, but we would definitely use Jenkins again if the situation arose. We are also happy to recommend them to others for their restorations.
A the manager of a condominium community, I have worked with Jenkins on a regular basis for several years. Everyone I have worked with consistently goes above and beyond with a professionalism that exceeds other companies. More importantly, they are very, very trustworthy.
Excellent service,very fast and reliable company I highly recommended them for your home repairs
Very fair price and great work
Caleb Lantz was my assigned project manager. He was very prompt in initiating the repair process. There was significant urgency in completing the repairs since a tree had fallen on my home - a hole in the bedroom wall, gutter and siding damage. He was very professional and efficient in responding to my questions and concerns. The chain link fence repair was not completed as planned. We discussed and I informed Caleb that I would find someone to do the fence, since I was planning to have a wooden fence replaced anyway.
This is the second time Jenkins has done work repairing our home after a falling tree damaged the roof, walls, siding, gutters, chimney, etc. and once again Jenkins has responded on a very timely and efficient basis to all our needs. On this occasion they perfectly matched the repairs to the existing house. Once again we highly recommend this firm
The estimate was double what the other estimators offered. I went ahead with the Jenkins Restorations' contractor because of an insurance claim, and I wanted it done right. This contract did not do any better than other contactors who offered it at half the price, and it took twice as long as they said it would take.
I would certainly recommend Jenkins Restoration to a friend!
It was a very lengthy and involved project. I'm not certain if it was Jenkins's or Nationwide's fault. But the project took over 6 months to complete.
They took things from my home that I will never have again, from my son that passed away. They put it in the pile to be incinerated, rather than cleaned and returned.
prompt; as promised.
I don't make recommendations.
I found the attention to detail outstanding.
Super professional and very nice too
Highly recommend Jenkins! Very pleased with their level of communication, price estimate, speed of job completion and clean job site!
I would not recommend Jenkins restoration to anyone.
They exceeded all of my expectations with a professional manner. They recommended some supply changes that were better than my original decisions. I am glad I followed their recommendations because they knew what they were doing and I didn't.
We were thrilled with the results of their work. They were wonderful and we highly recommend them!!!
The work performed by Jenkins was a disaster from start to finish. We contracted with Jenkins to handle repairs due a small kitchen fire in our home. In the end, all that was needed was a deep cleaning (handled by another company), repairing the electrical wiring that was damaged from the fire and grout cleaning behind our range. Jenkins sent an unsupervised subcontractor to perform the electrical work and that contractor cut a large notch in a load-bearing beam. Work had to be stopped for inspection by the county engineer. As a result, temporary supports had to be added on two levels of our house while the beam was replaced. Communication during this entire process was TERRIBLE; we had to contact Jenkins on a regular basis to get any kind of a status update. A job that should have taken a week, took months, delaying renovations on our kitchen. We will never use Jenkins again.
You need to stay on top of the contractor to keep in touch with the project manager. The only reason we made it through the process was because of the project manager.
Jenkins delayed my project. Jenkins did poor workmanship. Jenkins follow up has been terrible.
They did a phenomenal job, were timely, and explained everything. I would recommend them.
Jenkins Restoration was timely, professional, and beyond pleasant to work with. The entire project rolled out exactly as they had planned. Their communication with their customers is top-notch. No surprises or worries, just hard-work, delightful customer service, attentiveness, and solid craftmanship. We are truly grateful for the Jenkins Restoration Team and will absolutely use them for all our future upgrades to our home!
Wonderful work- highly recommend
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Jenkins Restorations - NOVA as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys