Jenkins Restoration did a great job.
I would not recommend this company to my worst enemy. They were under-handed and performed like a fly-by-night outfit.
Terrible "skilled" professional work; regret using them and will never recommend them to anyone. NO quality work done by this company.
Jenkins Restorations did a fantastic job.
Took a long time but once Jim Nolan took over my case, things began to move in a professional manner.
Devon & Chris & Zack could not have been better. My wife would be happy to tell anyone that they are the people to take care of there home
Very happy with the work Jenkins completed for us.
Frank and Vick did tremendous work! They cleaned up and were very professional. I have nothing but good to say about them.
The supervisor is always with you, he's always calling, he's always making sure everything is working and he is always there which is good.
Our basement flooded and Jenkins came out to do the repairs. The employees were professional and the work to be done was explained all beforehand. Our basement came out looking great, we ran into some minor hiccups and everything was corrected and finished perfectly.
I feel like the worker went above and beyond what he needed to do. I am completely satisfied.
There is no chance that i would ever recommend Jenkins Restoration to anyone.
They worked underneath an insurance company which has guaranteed work. There were problems that were never addressed. It cost me an additional $2000 that came up after the renovations and they didn't address the additional loses like they said they would do. I had to replace all my blinds and light fixtures. They don't keep their word like they said they were going to. They also said they would have their own guarantee on my HVAC and the concrete dust shut down the HVAC which is only 4 years old. Major disappointment.
The reason is that they took so long to do all the repairs to my house, which was unsatisfactory. The work was fine it was just the response was unsatisfactory to the completion of the job.
Initial thought of Jenkins was promising but then it all went downhill. Horrible follow-up and never took the time to schedule the next service which was supposed to be repairing the damage!!!!
We're back to normal and the house looks great!
Awful experience from beginning to end. They never even finished. They claimed to have a project manager assigned but he was MIA the entire time. They were completely unresponsive.
The mitigation proccess was 100% okay, and the associate was profesional and cooperative. However, repairs were poor because of the manager and crew. I had to repeatedly call in and the schedule was not followed.
It was a true pleasure doing business with Jenkins Restorations....the sub contractors were professional, on time and clean up the area when finished....will absolutely recommend them to friends and neighbors...
I received a patch up job, which took a day or 2 to complete and I was charged for work and materials that weren’t even used. I wasn’t billed for months after the work. Very unsatisfied. Would not recommend to anyone.
The young men that came out to remove my kitchen ceiling were great.
The young man that came was very polite and professional.
JENKINS CAME OUT BEFORE THE NEXT SNOW STORM
This company is top notch in my opinion with customer service and communicating with the customer to make sure I knew what all the steps were in the process of putting the tarp on my roof.
I wouldn't want anyone else to have to put up with the unnecessary delays.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Jenkins Restorations - Newark as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys