I'm very pleased with Jenkins and I highly recommend them to anyone. They have excellent contactors that are on call and ready to please.

Poor communication if any at all. Incorrect quote pricing and then tried to guilt us into paying almost $20,000 more because their estimator makes mistakes. Poor workmanship non-professional contractors brought in to try to save money. Weeks to get items fixed and then non-licensed electrician sent to fix switches who just taped the back of the switch together after they broke it. Was told they couldn’t do something because they didn’t want to even though it was in the quote. Had to find outside company to come and do it and they said no problem. Jenkins just didn’t want this job after they messed it up and keep trying to get out of it. Just not good all the way around.

Would highly recommend Christy. she was responsive to my texts and emails and worked with us throughout the entire project. The only reason for 3 stars is the contractors they hired to complete the job, I would not recommend.

Initially, I would not recommend them. The end of the project was better than the beginning.

Jenkins restoration delivered quality service. Every employee that entered my home was respectful, courteous, and professional. They called before coming each day, and were very considerate of my time and kept me updated on the timeline. Highly recommend

Too hard to deal with. No site-manager to make sure work is done satisfactorily. Very disrespectful of homeowner’s house. Subpar work done in many areas.

Very helpful in guiding us through the process in picking out products and making sure we had all the options of choice.
Knowing what our vision was for the house and keeping us on track with color and material types to achieve it.

Just needs a bit more quality, and alot less need for walkthroughs to correct things that coukd have been done in the first place had the lines of communication been more direct.
I suggest the foreman being onsite more and in contact with Customer more directly

The only thing worse than coming home to a house full of water was dealing with the snotty work completed by Jenkins. Between the bad craftsmanship and no call no shows this was a terrible experience.

Project took about seven months to complete. Job was proposed to take about three-weeks.

Since it took a year to finish a project that was supposed to be done in “maybe” two months at the most I probably would not recommend

Drew was very compassionate, effective, and efficient. I really appreciated that.

Never

Yes they were timely and professional service.

I do not recommend this company.

Yes I would recommend Jenkins Restoration to family and friend.

They explained what they were doing and arrived on time.

Good communication throughout work.

Thoughtless discarding of materials that were not damaged.

Yes.

Recommendations require trust, communication and follow though. That was absent in this case with exception of the work led by Benjamin Quezada who stepped up to help get the move in completed.

They showed up promptly after the adjuster left, I didn’t even know they were coming! They called me and walked me through everything and were very polite and professional.

They Jenkins crew was efficient and did a great job. We were kept apprised of all the steps and schedule.

The suppose work did not meet our request to make a Mold or Black Mold testing. They when ahead for an asbestos test that the Insurance knows the outcome as was tested before we acquired the home. and then brushed it up stating tht they don't know when a reputable roofer company was present and witnessed the request.

They worked with me to work out scheduling problems.

House was in total disarray and did not know exactly how to get each particular element fixed. Started going through individual contractors to address each different element. Had to get a drywall person, plumber, painter, etc... Was referred to Jenkins and it is an all in one stop and makes life beyond easy. If you want piece of mind and a good job done, go with Jenkins.

They are an excellent company and very responsive!

We had problems with the crew we had from Jenkins.

Responded imediately and was at my house in less than 24 hoursn

The men are very polite and attentive to my needs.

Jenkins Restoration was a fantastic partner during our repairs from the 2021 winter storm in Texas, ensuring that our needs were met and walking us through the process at each step. No question was left unanswered and the Project Manager was incredibly accessible and collaborative. I highly recommend this company and have referred others to them based on my experience.

The two men who took down drywall were very nice and explained to me. Benjamin the Supervisor was very helpful.

Jenkins didn't follow any schedule that they promised from the first appointment to the clean-up (which they haven't yet done).. They came without tools and had to leave to buy them at Home Depot. Avoid this company.

Drew’s crew did a great job, dried out the place once they began.

We are very please with the restoration of our house, All the employ did a nice job, Jeremy Johnson was the one taking care of the work he was always very nice educated and plesand to work with and Richard Fuentes his supervisor I will recommend Jenkins Restorations to anyone.

I wouldn't recommend anyone else. Jeremy Johnson was an amazing person to work with.

The project manager, Drew, was responsive and attentive!

I am very staified. They have been very professional and punctual. So far I am happy with them.

They were very professional. I am a health care professional and wanted to make sure they wore masks and they were very understanding and complied with my requests.

When I orginally taked with Drew, we had a really tight schedule. They did a great job at adhering to the schedule and giving us a quality job well done.

Jenkins was very professional and courteous. Everything was done magnificently in a timely manner. I would use them again.

Drew and his staff repaired and restored my bathroom ceiling water stain. They didn’t just patch the spot and paint over, they painted the whole ceiling so you couldn’t tell there was a stain.

I would like to shout out Jeremy Johnson. He is a very special young man. When I was in a state of shock, he came in and took control and did a fantastic job of fixing my home and taking care of me and my belongings.

We went through a very traumatic situation. Jenkins came in and showed their compassion and empathy. They were very considerate throughout the process. They said they would do their very best to get us back to a better place. We are very grateful and we would recommend them to anyone.

They were very professional and they went above and beyond by getting things done very quickly. They were also very courteous.

I am satisfied with what they did to my house. The people were courteous and responsive via text and email. I would use them again if something were to happen.

The property that Jenkins Restorations was involved with is an out of state property (for me), therefore I could not be onsite to coordinate anything related to the job, especially due to Covid 19. As the Project Coordinator, Drew Saltus handled everything, easing an already stressful situation into a more calming experience. His professionalism and coordinated efforts to work with our Concierge desk of the building went above and beyond what was expected. I would recommend Jenkins Restorations to anyone needing this type of service.

Persevering to my satisfaction.

Jenkins Restoration arrived quickly to get the water out of my home. They kept me informed of the process and what would come next. Very happy with the work!

Drew was Great.