Misunderstanding of product being bought. Over priced. Some small issues with installation
Impressed with the quality of work.
I already have recommended them to people I know. Great product, great service, competetive pricing.
Everyone was very nice, the installer was friendly, concerned about how I wanted things, cleaned up after himself, went above and beyond making it look nice
I am pissed no one mentioned or said anything that you get a daily interest charge. This is ****ing bull ****.
Very good experience in every way.
Really we liked everything from start to finish.
I am waiting to get windows finished
Everything. There wasn't a single thing we didn't like. The attention to detail was what drew us in and the time that was taken to explain everything including helping us get financing when we couldn't afford it otherwise was what sold us. We didn't mind the wait for our window as it was well worth it.
They did a quality job in the two days they specified
Arived on time. Very friendly and knowledgeable. Very willing to answer any questions I had.
Saw a sales representative talking to a potential customer at Sam's club. I told her I just had a shower installed by Mad City. I told her they consulted me about everything. And they cleaned up when they were done.
What we were demonstrated and sold was not exactly what we had installed.
We were so impressed with the entire process of working with Mad City. From sales to paperwork to installation to final product. Everything was easy to understand and worth every penny! Highly recommend!
I originally had a great experience overall with Mad City. It took a turn after the installation.
Explained everything and took our feedback. Cleaned up well after finished with the project.
Very professional from start to finish. Installer was very meticulous.
Gardner did an excellent job!!7
Efficient, great customer service, quality of workmanship and products.
We received a good presentation at the first appointment giving us an opportunity to express what exactly we were wanting done. We are elderly couple requesting some special accommodations in the design and making it all fit in a small area. The price was very reasonable for us. The contract was explained carefully for us to be sure we understood what we were signing and the warranty explained. The areas that are being served by your company made us comfortable in your reputation and safety in dealing with you. Thank you.
Great professional sales and installers
They were prompt and when they had to come back to complete the project they came when they said they would.Aaron B. was wonderful.
Cleanup after wasn't the greatest. I'm surprised that they didn't fix more of the issues they cause. Broken tile on one wall. Drywall seems where popped on another wall they worked on.
Great communication throughout process.
Everything from start to finish was wonderful. installation was awesome. very professional and kind group of men. would recommend Mad City 100%