They were fast and timely with how quickly they came out, from the quote to when they came to do the work.
The customer rep did an amazing job explaining what our options were, what kinds of products were available and what would be getting done. They helped with getting our loan approved. My only issue was the group that came out to do the work did not speak English which made signing paperwork very difficult.
They are very nice and courteous. They went over everything thoroughly.
I am very pleased with the service.
The work was as promised. Quickly and efficiently done.
They were quick and efficient.
While it was extremely good, it was over priced.
They were extremely professional and quick. The product is incredible.
They did excellent work and I am really pleased with it!
Everyone was courteous and friendly.
I've already recommended Erie Construction Midwest.
They did a very good job.
They were very professional, they got the job done in a timely manner, and they were reasonable.
They did a really good job.
They were very efficient. They brought the materials out and also the rollout. I had to have a complete tear down and everything was in place when the actual workers came. They made sure nothing on the inside was destroyed, like anything falling off the cabinets. I thought they did a decent job. They stored the materials on top of the roof, and I appreciated that.
The scheduling and the execution of the installation of the roof was a cloister, but it all worked out. However, it put me in a scrambled, because they said they would not be doing work on a Sunday, but the work was being done on a Sunday.
I thought they were very professional. They answered all of my questions and the crew that did our roof made sure everything was cleaned up and that we were satisfied with everything before they left.
I'm satisfied with the work.
I think the staff was very professional, they were respectful of my property. I would recommend them to anybody.
Prices are kind of pretty high.
I highly recommend they did a really fast and good job.
They did an excellent job.
The project could have gone better there were issues with communication.
I was very satisfied with how fast they did the work and how fast they did the work.
They were straight forward, and they did everything in a timely manner, the cost was also very reasonable.
We love Erie! They were quick, very professional, very helpful, guided us through every step prior to putting on the roof and making decisions. It was a great experience! We have nothing but good things to say about Erie!
It depends on the friend. The quality of the product is good, but they were expensive.
They were excellent to work with!
The service was good but it is incomplete.
They do a very good work.
They did one heck of a good job.
They did a good job and we were happy with it.
They have good quality and the roof will last a long time.
There was excellent communication and customer service.
They were on time and they completed the work in one day.
In my experience, with any type of construction you sometimes have people who aren't in place when they're supposed to be. We experienced a little bit of that but we worked thru it and completed the job and I'm satisified.
The only thing that I disagreed with is the way it was charged to me, the company sold it to another company and the other company didn't know how to send the bill out and they didn't follow Erie's instructions.
Despite delays due to the pandemic, they were very good about keeping in contact with me once the supplies were in to schedule the time to do the install. They were very good about cleaning up to my inspection approval and the job was done in only a few days.
We were very pleased when Tim Vas and Justin Willis came to our home to give us a presentation about Erie construction. They both were very professional. The workers, Ruben and his team did an excellent job completing repairs to our roof and installing the new roof. Clean up was also done very well.
I am well pleased.
The experience was great, samples were brought to my home and explained the entire process.
Erie Construction Midwest was super professional, they were clean, and they cleaned up after themselves. They were in and out in one day; it was amazing!
I am likely to recommend Erie Construction Midwest to a friend because they were very attentive to fixing the issue I had and did not give up until they got the work done right.
I love the roof installed by Erie Construction
Erie Construction Midwest Inc was quick. They cleaned up well, and they were done in one day.
Our overall experience with Erie Construction Midwest Inc was not good.
The gentleman that proposed the work was very thorough and professional. The crew knew their job and what they were doing. I had no doubt that I was getting a quality product and it was done professionally.
I would say their service was very satisfactory.
I was very happy to have them do the work, they did an excellent job.
i would say the salesman and the crew were very on point and professional.
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When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Erie Construction Midwest Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys