We were very satisfied. Everything was timely and they communicated well.
They were excellent, timely, and just awesome!
3.5 They did a great job on the roof. Their communication is horrible.
I did have an issue with the dumpster company they used. The dumpster left a hole in my driveway when they picked it up. I did call Jim and he informed me he would take care of it, but he never called me back. I repaired my driveway.
We just had a wonderful experience with the people. They were great!
The salesman and crew were excellent. A little pricey, but it's worth the money.
Erie Constructions needs to get its financing and the team together.
They have an amazing product for the value. You get what you pay for with Erie Construction.
I was pleased with the quality of work. It was outstanding and they did what they said they would.
So far the work looks to be exceptional. But of course, time will tell. They did an excellent job and it appears to be a good product.
They were extremely professional.
They did a fantastic job and cleaned up thoroughly.
They were really great to work with and everything went smooth.
The job was quick and easy. Erie Construction Midwest is an establishment of quality, and the installation went smoothly.
They have a great product and the work was done really fast.
They did a really good job.
They were professional and helped me to get the best deal. They were timely.
We are completely satisfied and all the workers were polite and cleaned up. It was a great experience.
They are very professional.
Our experience was terrible.
Overall, I was very satisfied with the work done and the attention to detail.
I was most satisfied with the quality of the work and the efficiency in which it was done.
I cannot recommend this company based on their lack of professionalism and lack of communication.
The roof looks so fantastic. The quality of the roof stands out against the other roofs in the area.
They did a fabulous job. The quality of the roof stands out against the other roofs in the area.
Everybody was friendly and helpful. They answered all of my questions.
They did an excellent installation. It appears to be good material. The post-sales follow through is horrible.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Erie Construction Midwest Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys