We've contracted with DreamMaker on two separate occasions, for both our bathroom and kitchen remodels. We've been completely satisfied with their professionalism and skill.
See comments at close of survey!
It came to light the lengths the owner (Michael Pinkerton) will go to suppress honest reviews & avoid accountability. He even tried to add removal of reviews as part of his settlement with me. A reputable company doesn’t have to do this. Reputable companies are too busy conducting the work they contracted to do.
I signed a contract and paid over fifteen grand upfront. 7 months later, I received no materials, no scheduling, and no start date. They refused to supply me with receipts or information on when the actual construction would start. What they did do is play the victim, threaten trespassing charges, and sue me for breach of contract because I no longer want to work with them. It later came to light that they had bought and received all materials to do construction within 2 months of the signed contract. They padded costs claiming over 80 hours of design work.
Very professional, kept things clean, and we love the results
Very professional company.
Although DreamMaker Bath & Kitchen was expensive, the quality of the design and workmanship met our expectations, the work was completed on time, and the staff was flexible, patient and easy to work with.
Start to finish this was a pleasant experience. While it is stressful to have your home disrupted, Dreamakers made every effort to be considerate of my schedule and requests. They stuck to our agreed upon timeframe and finished the job on time. Even with a few glitches, all the work is beautiful and exceeded my expectations. I highly recommend this company.
Top notch company with a well-skilled staff. My money was well spent.
Did a total master bath remodel; really liked all of our interactions with all the folks at DreamMaker in COS; friendly and knowledgeable people; very patient in helping with materials & color selections. Really liked the process and felt that they were professional. Craftsmen did a good job keeping the work area clean and keeping us up to date on progress.
Top-notch company. Exceeded our expectations and left us with a truly wonderful kitchen. Would recommend DreamMaker Bath & Kitchen to anyone wishing to update or remodel their kitchen.
We have a beautiful new bathroom thanks to DreamMaker! The company truly is focused on a quality design, careful craftsmanship, and satisfied customers. The entire process was well organized. From design consultation, construction, to follow up, we felt like we were in good hands.
Friendly and experienced personnel helped us through the process with helpful tips to make the selection process easier. Chris did excellent work and kept our needs and style in mind every step of the way.
They did an excellent job.
DreamMaker staff and workers were great to work with. They were professional, courteous and genuinely concerned about the success of our project from planning to completion. I would definitely hire them again.
If you would like me to write something I would love too but I need more time than I have right now. Just let me know.
Staff members Chris, Julie, and Steve were great to work with.First estimate that led to our putting deposits down were ~ 2/3rds low, so we had to decide what not to do and that ended up being a lot.Somewhat of a compromise was struck to finish a third of the work.
The staff at DreamMakers was professional and easy to work with. The team was great and did the job professionally. The end result is beautiful and just as we wanted it to be. I would recommend DreamMakers for their quality and integrity.
I highly recommend DreaMaker Bath & Kitchen! They continue to improve with new management. We enjoyed working with them.
Michael, Deb, and Danny know their stuff! They are very good at what they do! We knew we had to do something with the bathroom in our basement that we called the Titanic! It was a total disaster! Our house is forty years old and has lived through a lot! We had no idea where to start and how we could manage with trying to work with a big box building supply store and subcontractors, or even how to find a company that could do it all! We had been putting off doing anything until we saw Michael in his DreamMaker Suburban driving on the street one day! It was a blessing that just drove up next to us at a traffic light!
The entire DreamMaker team was professional and helpful. We felt like they truly wanted to fully understand our needs and wants and kept everything within our budget. We have definitely found the company we will be using for all of our Bathroom and Kitchen remodels.
We’ve previously used DreamMaker to remodel the kitchen and update the guest and half bathrooms. We loved working with the DreamMaker team and the quality of their work so when it came time to finally remodel the master bathroom, DreamMaker was our only choice.Compared to the kitchen, remodeling the master bathroom was more challenging for my wife and I. Big thanks to Mike and Deb for walking us through the design process and voicing their opinions on color, materials, and layout when we were stuck or unsure.We felt very comfortable dealing with Matt, our contractor. Matt was professional and gave insightful advice on how the project should progress. He always kept my wife informed on what was going on, consulted her if minor changes had to be made. Matt was polite, considerate, and professional. Though we did not enlarge the master bathroom space, the design and usage of materials make the room feel so much more spacious, brighter, and warmer.DreamMaker, Mike, Deb, Steve, and Matt were outstanding to work with. They made this stressful project easy and uncomplicated. I would recommend them to anyone.
We were supremely happy with the process. Our workers name was Dan, he was amazing. We had two bathrooms done and his particular work we are likely to have another.
We have already recommended DreamMaker to 2 co-workers.
DreamMaker Bath & Kitchen of Colorado Springs was absolutely wonderful to work with. I would rate them a 10 if I could!
This is an excellent group to work with a remodel, it was more than expected.
I think they are really good.
They did a great job!
Due to an unexpected surgery, DreamMaker was able to step in and complete my bathroom project. It is not an easy job to pick -up where someone has left off but DreamMaker made it seamless.
DM was a great company to work with. I am very pleased with the materials, installation and final results of my remodel.
They did excellent work and I would highly recommend.
This is the second time we have used DreamMaker Bath and Kitchen. We are very pleased with the outcome of our kitchen. The work was completed sooner than planned, which in our book was great. Our lead carpenter, Matt, did an awesome job.
You couldn't work with a better group of people! LOVE the finished product. Only reason I rated a 3 on item 12 was the dust from the popcorn ceiling removal did seep through and required special leather cleaning of major furniture pieces, etc and the counter installers left a film of dust in the garage that made my car have to go to the car wash before I could see out the windows. Fair value? Well, I could have done the remodeling cheaper but I don't think I would have been as pleased with the final project and I would have been living with more stress during its completion. This was a well handled project, totally professional and wonderfully personalized.
Working with DreamMaker Bath & Kitchen was absolutely a wonderful experience. Mr. and Mrs. Witte made me feel welcome from the beginning. Their staff is comprised of the most highly skilled and professional contractors in Colorado Springs. I definitely recommend using DreamMaker for any home repair or remodeling. My kitchen is breathtaking! It is exactly how I envisioned it. It is a luxurious and relaxed environment. Thanks to all who were involved!
I would recommend them to all of my friends. They were easy to work with, accommodating, and they answered questions and calls quickly.
DreamMaker does a very good job of designing and explaining the project, bringing in excellent subcontractors who do quality work. They insure that all work is inspected and meets code. We are very pleased with the end result and would consider them for future projects.
We are very happy that we chose Dream Maker for our bathroom renovation. Mark and Deb designed a bathroom that exceeded our expectations, and I had some pretty definite ideas of how I wanted it to look. They made it happen! We did encounter some problems with the shower walls (crooked tiles, bulges) which Dream Maker corrected without hesitation by re-doing the entire shower. This is an example of exceptional pride of workmanship and customer service on Dream Maker's part. I suspect other companies might have tried to "patch things up" without putting in the time and effort to really do it right. We expect to enjoy our renovated bathroom for many years and recommend Dream Maker to anyone looking for the best in quality and professionalism.
DreamMaker's employees are professional. They come on time and do the the job there asked to and do it to the best of their ability. I would recommend them to anybody at anytime who needed remodeling.
Great job by real professionals! They were on time and on schedule throughout. Always courteous and professional. Highly recommended to all my neighbors and friends. Thanks.
I was very pleased with every aspect of the process. My initial consultation with Mark and Deb went very well. My sister and brother-in-law were with me, and were also impressed with the service I received. The kitchen is beautiful and everything I wanted it to be. I highly recommend this company to everyone. The people who worked on the cabinetry and kitchen remodel, Joel and Keith did an excellent job. I am very happy with the my new kitchen.
DreamMaker Bath & Kitchen were very good and we are very happy. We feel safe now because of the way our shower was done. We have been enjoying our shower quite a bit.
DreamMakers remodeled our kitchen over a year ago and we love, love, love it. So we went back to them when we decided to update the guest and half bathrooms – changing out cabinets, mirrors, and lights – not a major overhaul.Both bathrooms are now done – we’re waiting on just one specialized piece. The rooms look great but the change in the guest bath is amazing. The guest bath was dark and windowless, but the combination of lighting, paint, countertop and cabinet makes it always looks so bright and clean even with two teenage boys using it!
We retuned to DreamMaker Bath & Kitchen of Colorado Springs to have new windows installed after they did such a good job remodeling our home a few years ago. We were pleased that DreamMaker Bath & Kitchen of Colorado Springs has maintained their high-quality workmanship, attention to detail, and congenial, competent workforce.
My kitchen remodeling experience with Dreamaker has far exceeded my expectations! I felt assured from the very first meetings of their across the board professionalism and high standards. The process was very organized, with lots of communication. The design process with mark and deb was fun and complete, and I was impressed that every detail was specified out in our written contract and binder. The payment plans were convenient. Jerry and Joel wowed me with their positive, hard working attitudes. In addition, they were committed to doing the best job possible and truly improving my kitchen. I appreciated the communication with them regarding how I wanted things and what they were doing. I felt very comfortable having them in my home. They kept everything clean and stayed on schedule really well. My kitchen really is a dream come true!
DreamMaker Bath & Kitchen of Colorado Springs really knows how to do things right. From start to finish my husband I were totally blown away by their friendliness, professionalism, their willingness to help and their expertise. We will use them again for any remodel needs that we have. Our foreman, Joel Ross, took ownership of everything and we felt total trust with Joel at the helm.
We found DreamMaker on the internet and are very happy we did. They listened to our desires for the kitchen and did a great job remodeling our kitchen. They were courteous and Joel, our lead carpenter, consistently communicated all significant information with us. Remodeling rarely goes perfectly, but DreamMaker made the process as good as possible.
There were several changes that took place (after a signed contract) during the process of remodeling the bathroom, everyone involved was so understanding and dealt so nicely with the changes. "This was above the call for understanding!" The new bathroom has added a delightful beauty to an aging house -- has made us both very happy.
My work with DreamMaker was exceptionally efficient. The work they did was top-notch. Their communication was never a problem. I can hardly say enough about how good the project turned out. If anyone asks, I will absolutely recommend DreamMaker.
We were new to Colorado Springs and did not know who was reputable and who was not. When we saw that DreamMaker Bath & Kitchen managed the project from start to finish, that was what pushed them in our favor. Lane Winters and all the contractors and subcontractors were great, worked well with us and told us when they were going and coming. It was easy to work DreamMaker Bath & Kitchen. M.H.A.
First project was to remodel one of our bedrooms into an office. They set up an appointment with us for the purpose of selection of the hardware that we would want and they above and beyond in doing this. Then a date was set for the start came and the project came off as scheduled. Each day the room was cleaned and equipment was taken with the workman. The time for each day start went off with out any delays. For the second part of the project we added two more cabnets (sp) and that went as scheduled also.
I'd been searching for a contractor for over a year to build an all-aluminum deck, and DreamMaker was an absolutely great find. They were easy to work with, and the most organized contractor I've ever worked with before.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of DreamMaker Bath & Kitchen of Colorado Springs as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys