I have referred CORE by DeDona Restoration to several people who have all had good experience so far from what I've heard. They were professional, courteous, and very efficient. I would highly recommend them!
No one likes dealing with mold in their home. We were unaware of a leak in the faucet drain which was in the wall behind the vanity. The leak subsequently turned into mold in the drywall, the studs, and the vanity. Dedona came in and had to tear out the vanity and the drywall, and they cleaned everywhere there was mold. Dedona was great to work with. They were very efficient and diligent in what they had to do. They made accommodations for my disabled husband so that he still had access to the shower. And when they left, everything was spotless. I highly recommend them if anyone ever needs mold remediation. Thanks to Brian, Gina, and Michael! You all were great to work with and did an excellent job!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of CORE by DeDona Restoration as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys