The builders are professional, they take little time to do it right and in the end that is the way you want, we have a magnificent deck.
I was very pleased with the ease of scheduling, the quality of the work, and the products installed.
The work was well done with attention to detail and customer satisfaction.
This is our second major renovation with Koontz. The first was done while we lived elsewhere and were kept up to speed by Kris Bentley. So now as residents we chose Koontz to renovate our kitchen, add a kitchen and create a great room. The results have been magnificent.
Dale Koontz Builder was very professional from beginning to end. The first contact, on time appointment, detailed bid, and continuous communication before, during, and after the project was top notch.
When questions came up, they were easily discussed and suggestions were made.
This was a no pressure, no worry project! The workmanship was great. Many days I came home to a written update from Tim.
The jobsite was clean every single day which is important when you are living through a remodel.
My project finished on time and I am very happy!!
Very please with workmanship and staff easy to work with.
Doing a full remodel of our kitchen and living room is very transitional for my family of 5 (3 boys that are 6 and under!). Koontz made it as seamless as possible and were always willing to accommodate our crazy lives. They were very respectful and really listened to all of my questions and took into account what I wanted. The team was exceptional and are very talented. They worked quickly but did an exceptional job. They didn't even mind my 4 year old who wants to be "a fixer" tagging along with them. They were just so great with our whole family!
Additional Comments - This is the second time Koontz has done remodeling projects. Some of the men that worked on the first one came back and it was like seeing old friends that you like and trust.
Koontz Builder does a quality job.
Yes, I would recommend Dale Koontz Builder 100%
Wonderful, friendly service and great quality work!
I have used them before and are extremely reliable. They stand behind their work and cam under budget. I will definitely use them again.
Outstanding company to work.
Lead Source - Well, I have lived in Quincy since 1970 and it’s hard not to hear about Dale Koontz Builders as they are all over town. I chose them because of their excellent reputation but never dreamed they would be so affordable. I have learned from experience that you definitely want to work with a company with a great reputation. Since I know nothing about construction or construction costs, I could easily get scammed. I trust Koontz Builders due to their high level of integrity and expertise.
I am extremely happy with the new concrete patio. It was so much work getting the old patio out and the guys kept at it in not the best weather conditions. Everyone is so polite and courteous. This was my first time having a project done by Koontz and i would look forward to working with them again. Thanks guys. You are “the best”
Areas Of Satisfaction - We loved the whole experience. Very organized and great communication throughout the entire build. We are very happy with our new home!
I am a very pleased and satisfied customer of Koontz Builders. I have received numerous compliments on my new spacious addition. The staff / crew were very friendly and personable. They were simply AWESOME. Kris Benley, Director of Operations, was informative throughout the project and never made me feel I was a bother when asking questions or making changes. Even when I made my own snafu. When asked who did the project and I respond Koontz. the reply is "you got the best". Your reputation proceeds you. Thanks for a job WELL DONE!
I would recommend Koontz Builders to anyone looking for a contractor to build a new home. The workmanship is outstanding.
There are no other people like these guys in the industry They do what they say, always very professional , always show up early to the job and are ready to start , always keep you informed , and always clean up.. We have used Koontz for 3 of our projects and we are sure there will be more Thanks to the whole team!!!!
We feel Koontz Builders has the ability to do a high quality job, but unfortunately the employees working on our project failed to meet our expectations.
Dale Koontz builder is great to work with and they provide quality service and construction.
Any of the sub-contractors were there when needed!
Dale Koontz Builder is an outstanding company to contract with for home and business renovations. They are professional and provide a high quality, timely product. They provided our company with a building to proudly showcase to our community and we highly recommend them to anyone locally!
Areas Of Satisfaction - Very detailed and quick to respond to customer questions and changes. Always available for site visits and able to communicate well to customers with lower knowledge in the construction field.
See above comments........
They did a great job!
Dale Koontz's contractors fulfilled every need I had. I'm happy to use and recommend them to anyone. They did an excellent job and I'm very satisfied.
We were very glad to finally undertake the remodelling project that we have wanted to do for years. We were also happy that Dale Koontz Builder took care of the project for us. The scope of the project was all-inclusive - major bathroom remodelling, flooring & painting for the whole house, all new counters thoughout the house and cabinet "refreshening" as well as updating lighting. We have been very satisfied with the outcome and will enjoy the results for years.
Extremely high quality work. Fair cost. Excellent communication. I have no complaints and will use them again and recommend them to others.
Awesome company to work with and workmanship was above and beyond.
Areas Of Satisfaction - They did everything as they said they would in the timely manner they said they would.If they promised it they fulfilled 100 percent.
Dale Koontz Builder is the only builder that I would even consider using. They are great!
Areas Of Satisfaction - The on-site supervisors (Chris & Mike) and all of the DKB staff were great to work with & did a fantastic job. DKB was also transparent and honest, which is much appreciated - there weren't any big surprises.
We've used Dale Koontz Builder for many projects. They do a great job.
I trust them explicitly, they did it in the time when they said they would do it and on budget. They stand behind there word and I would recommend them, to anybody!
Areas Of Satisfaction - What was scheduled for the day/week, was completed on time. The staff was very meticulous in their workmanship.
We are very satisfied with everything that they did. We highly recommend them.
I love my new kitchen! This is the 4th project they have completed at my house and I will use them again.
I've used them for years and each time it is top notch. They get better each time which I didn't think was possible. You will never be disappointed. They are by far the best.
Areas Of Satisfaction - I was most satisfied with their professionalism and knowledge.
This job, though relatively small, was handled as efficiently as though it was a much larger project. Everything went well from start to finish. Kudos to the entire team.
Areas Of Satisfaction - I was most satisfied that they were easy to work with, were very organized, communicated well, and constructed a quality product.
Areas Of Satisfaction - Quaity of workmanship is excellent. On-site personel were professional, courteous, and accomodating.
Lead Source - We have used Dale Koontz Builder many times, and we are about to start another project with them. We are very satisfied with the company.
Areas Of Satisfaction - The communications were excellent. I knew beforehand exactly the projected cost. I also understood if there were overruns, they would talk to me about it. They would let me know what was going to happen every week as far as the project was concerned. They responded to my texts immediately and their quality of work was just phenomenal.
Areas Of Satisfaction - I was satisfied with the finished product. They cleaned up after themselves. They were really professional people. I could tell that they enjoyed their jobs. They were courteous, kind, and nice to wok with.
Areas Of Satisfaction - I was most satisfied with their professionalism and the talent of their key workers.
Additional Comments - We are very satisfied and we are loving our new house. We are living our dream.
Areas Of Satisfaction - Expertise of craftsmen was excellent including detailed work in kitchen and bathroom. Each job and the professional assigned to it was performed to high satisfaction.
Additional Comments - I would highly recommend Koontz Builders for any construction/remodeling/renovation project and would contract them again in the future.
Additional Comments - We were completely satisfied with the work they did. It was done in a timely manner and the cleanliness they left the site once the day was over. The have quality workers and staff.
Areas Of Satisfaction - We came to love the workers -- we recognize that they cared as much for our home and its outcome as we did.
Areas Of Satisfaction - They did exactly what they said they would. I am completely satisfied.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Dale Koontz Builder as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys