CRS did an excellent job estimating the work, the time involved, and they had the appropriate people there to do the job. It is a very complex roof. It has different types of flat roofs, seamed tins, and shingles. It is on a very historic 1882 Victorian house. They had the right people to work on it. They used the right products. They did an excellent job.
I am very happy with my roof.
I think that Mike Stone is a tremendous asset to CRS and if you are fortunate to work with him, consider yourself lucky.
Mike Stone was very professional. Everything that he promised was done.
We hired CRS to replace the roof and siding on our new house. They totally transformed it. Mike took the time to explain each of our options and walked us through the whole process. The team showed up on time and stuck to the deadlines throughout the project. Mike was also super responsive while the project was in process. Overall, great experience.
We were happy with the work.
CRS was a great company to work with. We called and they were prompt to get here which was a big help since we had a big leak. They took care of our roof in no time. I would highly recommend them to anyone. Very professional and polite.
Extremely satisfied with CRS. Professional, courteous, immaculate clean up, kept all appointments and completed my work in a timely manner. I would definitely recommend them.
We had a great experience! CRS added extra workers to get the work done on time. No problems at all.
They were very professional and did quality work.
u may put please take off Martin's name (he is now deceased) and use my name Phyllis
Very professionals at all aspects of the company. Product looks awesome!!!!
The Brothers that Just Do Gutters were great to deal with. From the estimator to the installation crew all of the people I dealt with were professional. The installation crew did a nice job and clean up. I would and have recommended them.
I was most satisfied with their customer service. They were very professional. They called me every day to check on the installation and if I had any concerns.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of CRS (Complete Roof Systems) as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys