I am very happy with my roof.
I think that Mike Stone is a tremendous asset to CRS and if you are fortunate to work with him, consider yourself lucky.
Mike Stone was very professional. Everything that he promised was done.
We hired CRS to replace the roof and siding on our new house. They totally transformed it. Mike took the time to explain each of our options and walked us through the whole process. The team showed up on time and stuck to the deadlines throughout the project. Mike was also super responsive while the project was in process. Overall, great experience.
We were happy with the work.
CRS was a great company to work with. We called and they were prompt to get here which was a big help since we had a big leak. They took care of our roof in no time. I would highly recommend them to anyone. Very professional and polite.
Extremely satisfied with CRS. Professional, courteous, immaculate clean up, kept all appointments and completed my work in a timely manner. I would definitely recommend them.
We had a great experience! CRS added extra workers to get the work done on time. No problems at all.
They were very professional and did quality work.
unfriendly technician, poorly explain what did the technician do. Keep arguing when we asked something.
They were very great to work with, very friendly, very good and clean clean-up.
Major trash was cleaned up inside and out, however I had to sweep up small pieces of wood, nails, and other debris form all areas where new windows were installed. I thought that because they had a vacuum, they could have done a better job of cleaning. Also blinds and curtains were removed, but not... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of CRS (Complete Roof Systems) as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys