The men who worked on my bathroom explained everything very clearly, they were professional and neat and did a great job.

Professional installation completed with very little disruption or mess.

Good, clean, courteous individuals did an excellent job

Quick, organized, great team

The materials are quality and all the tradesman were skilled and easy to work with

No

The bathroom looks fabulous! Everything works great. There were a couple of nicks in the wall that will need touched up but that is minor. The installers cleaned everything very well although there is some smeared residue, possibly caulk, on the walls. Hard to see but you can feel it with a squeegee or your hand. Overall, very satisfied.

Recognized problems with existing show and found good solutions for the new shower.

The whole process was seamless.

Yes I would recommend, the few problems we encountered were minor.

The job was done beautifully. However the installation team didn’t realize they were sending big chunks of debris I to my finished basement. When I pointed it out, they tarped the area. Unfortunately, neither I nor they noticed that the debris continued to fall into my utility area and it is full of debris.

The area outside the bathroom was very dirty and dusty after the installation. I just cleaned, dusted and vacuumed before the job began. Glass doors weren't cleaned and had fingerprints. A plumber and electrician were sent out. I was told my main electrical run may have to be moved. I had no intention of letting an electrician I didn't hire do extensive damage to my garage ceiling and existing electric work. Totally unnecessary. Debris from the plumbing installation that ended up in the garage below was never cleaned up. So the statement that Pacific Bath leaves your house as it was before the installation didn't happen.

The representative had a conversation with me and listened to my questions and preferences.
The Alexis, the project contact person that did the logistics of scheduling was very helpful.

Yes, I would definitely recommend Pacific to family and friends! In fact, I already have and they have an appointment coming up soon to discuss with Chris. When I’m ready to do my next bathroom, I will definitely call. Pacific!

The techs were knowledgeable and worked well together. It was a big job due to figuring out how to get the electric run to the basement and a new circuit added to the circuit box, and it took a bit longer than expected to complete the job. I love my new walk in tub.

You should be more specific in the details of the work to be done. This was not clear during the sales presentation.

could not have asked for a better team (Teddy and team ) to install our shower. They did a wonderful job. They were so pleasant, fast, and incredibly clean. There was no damage to our walls despite having to lug really heavy materials upstairs. Teddy was able to adjust a back panel which did not fit through the door so that a seam was not visible through the shower door and we are very happy with the results .

Start to end the entire process was seamless and professional.

The workers were professional, friendly, and willing to explain things as they went through the process of installation.

Chris and his installation team were courteous, caring and professional during the entire process of demolition installation and demonstration. I highly recommend Pacific Bath for any shower remodel.

We are satisfied with the overall installation and quality of the shower. However when we tell friends or family how much we paid for it they are surprised at how much it cost. Are response is we felt the cost was high but the overall quality and installation was good so we justified the expense.

Very professional

I am so happy and very pleased with the service from the beginning with my project manager Alexis. She was professional kind and patient with me. She made herself available for all my questions and concerns. She organized everything from getting permits to scheduling my crew. Her communication skills were excellent. She also kept me updated regularly as to the progress of my project. Alexis you are a gem, and I say thank you very much! My crew Eric and Oscar were the best! They showed respect and kindness to me, my fur babies and my home. I am a visually impaired disabled senior and these gentlemen made sure that my home was protected and they guarded my steps. They made sure that I was safe throughout the entire renovation. Their work ethics were admirable. They were always on time and let me know each morning with a phone call there eta. Time was taken to answer my questions and show me the steps they were taking. My finished product is absolutely beautiful! It's stunning! The onsight plumber Eric, was his name also, was fantastic as well. Questions answered always with a smile and clear explanations. I'm truly blessed to have chosen Kolher and Pacific bath to make my bathroom a safe and beautiful spa retreat. Thank you all at Pacific bath. Job well done!! 🙂

Definitely recommend Pacific Bath.

From start to completion, house was protected and cleaned as necessary at end of each day.