On time, currency, clean

Very responsive to all aspects even after the job was completed

They were professional and courageous. They took care to answer all our questions, cleaned up well when finished, and offered some suggestions for extra safeguards.

They did such a nice job it looks great

This is a very professional group of workers, responsible and very kind, too.

Shower enclosure looks great and only took two days. But workers didn’t wear booties and tracked some kind of white stuff in. Also was promised a bottle of cleaner twice and never received it.

Fast and efficient service with quality products.

They were very straightforward about the entire process. They were very good about letting me know when all the material was in and they were able to work around my schedule.

Though not offering a recommendation, I would certainly encourage a friend to consider Pacific Bath.

Fast, efficient, friendly, professional, and communicated well

I'm very please with my shower remodel. It is beautiful.

Everyone with who I had contact or worked in the house was reliable, respectful and competent

Very professional, excellent communication, and they applied the needed manpower to get the job done on schedule.

To Sales Nicholas, managers Agatha , installer Chris and team, Main man Bob the job was performed flawless beautiful KOHLER Shower

Great staff from sales representatives through the service representatives all the way to the installation crew. They were all very personable yet professional and the entire process was very smooth and enjoyable.

Very poor communication between salesman and work team which caused unnecessary extensive delay (6-8weeks). Had someone simply come to look at the job once demo had been done to discuss and explain options, this would not have been the case. Everything done by first team sent was redone by second team sent 2 months later.

They arrived on time and took great care to protect all the surfaces in our house from damage and dust. They did an amazing job with the installation in one day and left the house spotless. Very happy with our beautiful new walk in shower!

Easy, quick update to the shower at a reasonable cost

The installation crew was very professional. They also were very neat and kept my house clean

Kind and courteous, Overall experience was pleasant.

The quote process was simple and the installation went as planned. Pacific Bath communication was good about the timing of the install. The installers were professional. The shower is great.

They were extremely professional and neat.

This tub is good quality, I have no problem with the product. What I do have a problem with is that the tub is too big for me. I am 5 ft 1 in tall and weigh 102. The pictures on the brochure show tall women leaning back and having to bend their knees. My experience is that my feet do reach the end of the tub so that when I try to lean back the water pushes forward or sideways. The jets are great but to enjoy them I have to hang on tight and cannot relax and enjoy. My question is, the salesman, Nicholas, who is quite good at his job, did not make any reference to height. If he had, of course he could not have made the sale. This huge investment is basically useless to me other than a tub with a hand sprayer. I have reached out to Nicholas and Carrie and so far have received no information about what can be done to solve this. They did assure me that it will be taken care of. If I could return the tub, I would, but obviously that isn't an option or is it in some form?

Quality and cleanliness of work site. Workers were amazing.

The men who worked on my bathroom explained everything very clearly, they were professional and neat and did a great job.