About this company
Castle Windows
We are professionals, from our sales team to our service department, and we provide quality home improvement products to 11 states. We also like to maintain a fun, family culture in the office. That’s a big part of how we do business. There’s never a dull moment at Castle. As a family-owned business, we treat our customers like they are part of our family. Show more
We are professionals, from our sales team to our service department, and we provide quality home improvement products to 11 states. We also like to maintain a fun, family culture in the office. That’s a big part of how we do business. There’s never a dull moment at Castle. As a family-owned business, we treat our customers like they are part of our family.
At Castle, we are proud to be listed year after year as one of the largest home improvement companies in the country. We are also highly awarded and continually rank among the best in sales, installation, and service.
According to Qualified Remodeler, the nation’s most trusted and respected industry publication, 30 of the top 50 nationally ranked remodeling companies from 1998 are out of business. Only eight remain listed in the top 500, with only Castle and one other moving up in volume and size. Those companies have come and gone. Castle is still here. We have outlived the competition. When choosing Castle, you are choosing a solid industry leader that will be here for you for years to come. Hide
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Customer satisfaction
Of 20908 customers surveyed, 11453 respondedReviews 2743
Of 11453 respondents, 2743 left a reviewRecent reviews
Lauren P.
Not happy with the way windows were installed. Windows are difficult to close. The windows were not caulked thoroughly. Installers left a huge mess requiring us to vacuuming and mop after they left.
Selyde C.
I would never do this to a friend.
Beth C.
Kevin Hudson explained everything well to me. I liked the product. I had used it before and that's why I called. He was very professional and explained everything to me. I was pleased with the product. I had someone else the first time.
Review in Alberta, VA
I enjoyed the work they did, and they were very professional.
Review in VINELAND, NJ
I highly recommend Castle Windows! The service was fast and they were very professional, courteous, and people pleasing.
Beverly W.
They are very good. I would recommend them. I would use them again.
Review in WALLKILL, NY
This company is disingenuous.
Dan S.
Ruined a butcher block in bathroom, caulking on bed frame, broken siding outside the home, using my brand new dryer as a stand to cut wood on, Brand new sheet rock broken in bathroom, silicone smeared up my walls, the list goes on
Katrina L.
I wasn't satisfied with the quality of work that I received.
CATHERINE B.
Castle Windows was fast and efficient, and the windows are of great quality.
Review in Franklin Park, NJ
I've used Castle Windows twice, and they did a great job. I would recommend them.
Amy R.
Most of the stuff was good quality. They provided a quick and decent installation. Usually when we have issues, they respond quickly.
Tina F.
Castle Windows does quality work. They are affordable. Their staff is very polite and neat.
Louis G.
It was a very easy experience with Castle Windows.
Dan C.
The whole experience was "pain free" and the results were excellent
Laurette G.
Great experience from being to end.
Kenneth W.
My experience with Castle Windows from the time I first got a call from them to when they finished installing the windows was 5 stars. Everything was excellent.
Review in Putnam Valley, NY
I had windows installed from Castle Windows in 2006 and I liked them so much I had them back to install windows in 2024 and so far so good.
Stephen S.
The installation and the product was great however they never showed us about the window operation for cleaning, it’s not rocket science and we figured it out but would have been nice to demonstrate it. The other point is they said an e-mail receipt would be sent to us and we still have not received it after 3 weeks, I have called twice and they told the receipt would be mailed mailed that day however we are still waiting
Review in New Paltz, NY
Castle Windows did a nice job. Everything was fine.
Review in Haledon, NJ
I really like the quality of the windows
Barbara C.
This was the 3rd and 4th door that we have had installed. The 1st and 2nd doors were so efficient we ordered the additional 2. Very easy to work with and love the finished product.
Review in Crum Lynne, PA
Great
Review in Mount Holly, NJ
would recommend the product but would hesitate vouching for the customer service
Review in Fredericksburg, VA
I've recommended Castle Windows to everybody I know.
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