About this company
Castle Windows
We are professionals, from our sales team to our service department, and we provide quality home improvement products to 11 states. We also like to maintain a fun, family culture in the office. That’s a big part of how we do business. There’s never a dull moment at Castle. As a family-owned business, we treat our customers like they are part of our family. Show more
We are professionals, from our sales team to our service department, and we provide quality home improvement products to 11 states. We also like to maintain a fun, family culture in the office. That’s a big part of how we do business. There’s never a dull moment at Castle. As a family-owned business, we treat our customers like they are part of our family.
At Castle, we are proud to be listed year after year as one of the largest home improvement companies in the country. We are also highly awarded and continually rank among the best in sales, installation, and service.
According to Qualified Remodeler, the nation’s most trusted and respected industry publication, 30 of the top 50 nationally ranked remodeling companies from 1998 are out of business. Only eight remain listed in the top 500, with only Castle and one other moving up in volume and size. Those companies have come and gone. Castle is still here. We have outlived the competition. When choosing Castle, you are choosing a solid industry leader that will be here for you for years to come. Hide
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Customer satisfaction
Of 17614 customers surveyed, 10100 respondedReviews 1396
Of 10100 respondents, 1396 left a reviewRecent reviews
John V.
I was told that they were better windows, but I can hear every car going past the window now. They are really not a quality a window, and there is nothing I can do about that now.
Frank C.
Castle Windows was easy and they did everything in one day.
Customer in Piscataway, NJ
We were very satisfied with the entire job, and how they spoke with us, and how they let us know when they were coming. Everything was cleaned up, inside and out. They were very friendly.
Ms J.
The quality of the window & door products are superb. The actual installation process leaves some concern.
Doug K.
From the sale to completion, I give them ten out of ten. I have already recommended them to other people.
Daniel K.
When my windows were installed, they did damage to the trim work, and that became my problem to have to fix.
John E.
They arrived on time, and the work was done neatly and efficiently.
Joseph K.
The installation team arrived 4 hours late and no one let me know they were going to be late.
L S.
Everything was great.
Eileen T.
They are efficient, and everyone I have worked with so far has been professional.
Customer in Brick, NJ
They did a great job.
Giannine D.
Castle Windows has excellent quality products, and the workmanship and initial consultation were excellent.
Steve M.
Over priced
Sean S.
I am not satisfied with the project.
Customer in Wallkill, NY
It was very difficult, customer service-wise, to get answers.
Tiffany L.
Everyone was nice and easy to work with.
Jeffrey C.
The salesman was fantastic and honest. He found a different way to do the project. The guys who came out were spotless and worked in 4-degree weather.
Craig
I found Castle Windows to be friendly and professional.
Customer in Barnegat, NJ
I am not fully satisfied with the product. The large center window recently installed often has moisture accumulated on it/in it. The two smaller window panes on either side do not have this problem. My guess is the new window has a seal leak as this does not happen on other windows installed in the same house.
Marianne H.
Castle windows returned my calls promptly and set up appointments quickly. Everyone was professional, on time and installation was quick and men cleaned up after themselves.
Gloria W.
We were just very satisfied with how they installed our door. They were very thorough. They did it in a timely manner.
Customer in Barneget, NJ
I liked the quality of the product. Castle Windows is very professional.
Karen Z.
Love the windows and the installation went nice and the workers do a great job.
Customer in Columbus, NJ
Everything was done at the correct time and in a clean manner.
Betty G.
The windows are of poor quality. They were purchased in August 2022, and they already require cleaning. For $14,000, the quality of the window is not good.
GuildQuality
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