Case designers, project manager, and construction team were all highly professional, communicative, and experienced. We were thrilled with our new kitchen and would definitely recommend Case.

I liked the idea of one stop shopping and the fact that we really didn’t have to do anything except pick out the various components.

We will tell anyone who asks, and even if they don't ask, that Case is the best!

We moved out of our house for eight months while our project was being completed. It was a great process and Elena Eskandari (Designer), Rick Matus (VP), and Stefan Eising (Project Manager) did a fantastic job with communicating and keeping us involved and up-to-date throughout the entire remodel.

Poor planing and lack of preparation.

The people at Case took special care to speed my installation along before my scheduled surgery, which I especially appreciated given that this was during the holiday season.

Our Case team, John, Greg, Melissa and Carlos were great. The project was on time and budget. We appreciated Greg's in person weekly updates.

We were pleased with the project.

Case did such a great job understanding our vision, helping us refine our choices, completing all of the preparations ahead of time, and communicating clearly. We would use their services again in an instant.

Posted a review on Google under Gary Bass

I would highly recommend using Case. My team was wonderful! I will only use them in the future.

We received professional and flexible attention from Case staff. Contractors were generally efficient, professional and flexible although there was one deficiency that our project manager was on top of. Thanks.

I would absolutely recommend Case. They were very professional in every respect and were consistently dependable and reliable. We ended up with an elegant yet practical kitchen. Their design suggestions made a remarkable difference that we would not have come up with on our own. Further, each team member was a pleasure to work with.

We definitely recommend Case. We know several people who had renovations done by other companies and many are having issues with their work being delayed, over budget, or poor craftsmanship. Case produced an exceptional design and the work was completed ahead of schedule, on budget, and with tremendous quality. Communication with the team and us was excellent throughout the project. Any issues (and there were very few) were immediately addressed and resolved.

We have already recommended Case Design/Remodeling and will continue to do so! Several neighbors and friends recently saw our kitchen remodel at a Thanksgiving gathering, and the positive comments were too numerous to count. We cannot recommend Case highly enough!

Case was fantastic to work with! The process and vision was clear from the beginning and executed perfectly!

From our jnitial call to Case for project estimate to the completion our experience was exceptional. Personal and professional with the highest quality of workmanship.

I am thrilled that I chose Case Architects and Remodelers to renovate my home, and highly recommend them to anyone considering doing the same.

Overall, I had a great experience with Case. The project moved forward smoothly and exactly on the timeframe that I expected.

The team was positive, careful, considerate and professional. I wouldn't use anyone else

I would strongly recommend Case to anyone who is considering remodeling their home. The experience went very smoothly. The project developer and designer took the time to listen carefully to our general ideas about what we wanted in kitchen/bathroom and transform them into a tangible design that was perfect for what we wanted and needed. The project manager was excellent at coordinating the renovation and communicating clearly what was getting done and project timelines. He (and the whole team) were very responsive to any concerns and questions we had. Communication was excellent. In addition the quality of work done by the craftspeople was excellent and reliable. Our experience with Case was very positive. For our next renovation, we would use Case again without hesitation.

We have worked with Case twice now, first for a small exterior home project, then for a larger project. Our recent project was an addition to our home, including expansion of the kitchen and adding a bedroom and bathroom.
Our Project Design team worked with us from the beginning of project conception to consider the spaces our family needed; Dave Vogt and team gave multiple options on layouts/pricing/design, and then finalizing details of each room. He and Case were advocates during the permitting process and helped move along a stalled approval through the DC process.
Our Project Manager Brian Knott lead the construction team to keep on schedule, communicate constantly with us on progress and decisions, and did high quality work.
We are so happy with the final project.

Excellent performance but a bit expensive.

I can't recommend Case Design/Remodeling highly enough. This was the second project they have done for me in the past decade--design and construction of a screened-in porch at the back of my house--and I am thrilled with the result. At each phase of the process--design, permitting, build and finishing touches--I was consulted, kept informed and in the care of experts. Their designers worked collaboratively with me, while expanding my thinking with their own great ideas. My project manager stayed on top of every phase of the work as if it was his own home. And the lead carpenter and his assistants were a joy--expert and efficient with their craft, tidy and super respectful of my home and they took obvious pride in their work. The only slightly tricky patch was negotiating the DC permitting process, and Case shepherded that through expertly and as expeditiously as possible.

Designers, contractors, and project manager were very professional

Great team! Responsive knowledgable and patient.

I followed Case Design ads in the Washington Post for some time and knew this was the group I wanted to remodel my kitchen. I was not disappointed. Having attended their seminars prior to and after COVID, I was impressed with the conciseness of their planning and budgeting process and the professionalism of the staff. They met my every expectation as to design and implementation and I am thrilled with my new kitchen.

Absolutely. I have already recommended Case to at least 2 friends and will continue to do so.

I’d recommend to those who can afford the price.

Important caveat that I would recommend the design team but not/not the construction management aspects of project.

See comments for explanation.

We would recommend Case to others in the future to anyone that asked for a referral.

We had a good experience with Case. We especially liked how professional the process is, particularly once construction began. The weekly meetings and emails from our contractor Jason Burdo were very helpful. The carpenters and subcontractors were professional and courteous and did great work. Our only complaint is that the design work seemed to fall off at the end. We asked the designer to help us with paint selections and she did not get back to us.

I have no problem recommending Case, but my one reservation about doing so is their price.

Overall, we had a great experience working with Case, and would strongly recommend them for remodeling and construction projects.

We have done several large remodeling projects over the years and this was by far the best managed from beginning to end. The level of professionalism is quite high.

This was third renovation and Case exceeded expectations, with none of the issues I experienced with the first two renovations.

The team at Case Design did a fantastic job fro start to finish in this whole house renovation.

Case was great to work with from start to finish. I would definitely recommend Case to a friend. I have friends that are planning to use Case that are waiting for their projects to begin. So, it does seem like Case is busy right now!

Yes, I would absolutely recommend Case Design to friends. I am extremely satisfied with the job they did.

They did an amazing job; we were very happy with their work. They were on time and on budget.

They stick to the schedule!

We would certainly recommend Case to someone with a complex renovation/design project that would require the management, organization and infrastructure that Case offers.

I have already recommended them to friends and family!

While we love our addition, we were extremely frustrated by Case lack of procedures, sloppiness and inadequate oversight of contractors. The disonnected radiator on our second floor was not adequately disconnected and leaked into the ceiling and onto the new floor; pipes for the heating were incorrectly installed in the furnace; and, no insulation was put under the kitchen and in the crawl space so our pipes just froze. We have written Case a long long email with concerns.

I am very satisfied with the work that Case Design/Remodeling carried out to completely renovate the primary bathroom in my house. It was likely a modest job by Case's standards, but they undertook it with respect and enthusiasm. The estimates were on target, the contract was fair and the designer listened to my aspirations and created a design that incorporated all of my requests. She was collaborative and creative in selection of materials. The project manager paid close attention, visited the work site frequently to guide the employees and trades and met my request for frequent communication and no decisions taken without my input. I appreciated the team's patience while I made decisions and accommodation of some perhaps atypical features that ultimately were interesting and novel for the Case team. The result is a spa-like bathroom at a cost that will increase the value of my property and stand the test of time. In recommending Case to a friend, the one caveat I might mention is to allow for a long lead time. In other words, if a friend has an urgent job, Case may not be right for that friend's job.

It was a pleasure working with the CASE staff.

Case bills itself as a high-end, "you write the check and we'll take care of everything else," service, and that wasn't our experience. The schedule was completely blown, and a number of problems have appeared in the first year.

Exceptional through the whole process!

Overpriced for the quality of the work, large amount of mistakes along the way.