This was my second purchase from Carolina Gutter Helmet both were great experiences everyone I dealt with was very professional and helpful from the salesman to the office help to the installers. They all did a great job. I would and have recommended them to my friends.
I will recommend Carolina Gutter Helmet/Ecoview Window and more when the opportunity arises. You give me a price and date to get the work done. You did exactly what you promised to do for a fair price.
Quick response to online query. I had other companies contacting me up to a week after my initial inquiry. Simply told them I already had a quote and an appointment for install.
Wonderful people to deal with. Their service far exceeded my expectations
We are getting elderly, and climbing up on a ladder to clean the gutters, even though they have screens on them wasn't a good idea. The Gutter Helmet seems to work well. The work was done quickly and efficiently and on time. They cleaned up after themselves and did little damage to the plants around the house.
Too much time has passed in getting the work completed even, with the work being paid in full at the beginning of the job.
Excellent job and product.
So far so good, AFTER we finally got a schedule for the guys to come out. They were very nice and very professional. Time will tell how good they work. Still skeptical if they are worth the price
The product met my expectations and the installers were well trained and extremely efficient. Safety was extremely important to the installers which I could appreciate as a home owner/
Overall, I was not pleased enough to recommend this company again.
All representatives from CGH were professional when I dealt with them. The installation team that came to my home got here on time and was led by a very detail-oriented person who, with his team, did a very clean and effective job. The team left my premises without a single speck of rubbish, which I greatly appreciate, and the gutters worked perfectly during the next rainstorm. I've already recommended CGH to a friend because of my positive experience.
I thought they did a very professional job
I have already recommended them to some family members.
From the initiation of my inquiry to the execution of the project, I was very pleased with Carolina Gutter Helmet. Kerry Shade was fantastic in working with me to understand my needs, identify a solution, and provide me an accurate estimate of timing and cost for the project. When unexpected issues arose such as need to replace part of my roof, Jayme Mack was fantastic in getting the work re-scheduled and so terrifically responsive to my concerns. Very happy that Angie's List recommended Carolina Gutter Helmet.
Reasonable price. Met their delivery date. Efficient and they cleaned up.
Showed up as scheduled
Sergio was very nice & professional. Mardo & Noah did a good job of installation.
Areas Of Satisfaction - Technician was extremely competent, explained what he could and couldn't do, and helped me understand what he was doing and why.
Lead Source - Paper
Areas Of Satisfaction - Installation appeared to be done in a proficient manner
Lead Source - Trade fair
I really like the Gutter Helmet. I have several very large pine trees around my house and the pine needles were stacking up in the screen mesh type gutter cover. We have had some hard down pours and the Gutter Helmet is working great, no run over.
Areas Of Satisfaction - No more pine needles stacking up.
Lead Source - Angie's List
Original quote was in November 2019. Did not want to do the project then because almost all leaves were down and did not want shingles to be disturbed during colder weather. When i called Kerry late April to him ready to proceed as quoted, he reviewed same and came back with an OK. Installation followed within 10 days. Hasn't rained yet so will be glad to see how new Gutter Helmet works.
Areas Of Satisfaction - Got price I wanted, came when scheduled, stayed busy, completed the job, cleaned up and even blew the entire 80' driveway.
Lead Source - Newspaper advertisement.
Professional, on-time, efficient, pleasant and polite, excellent clean-up - my experience couldn't have been better from the initial appointment with Kerry to the completion of the job by Rico and his crew!
Areas For Improvement - None!
Lead Source - I have been aware of the Gutter Helmet brand for many years. My neighbor had Gutter Helmet installed 3 years ago and was pleased with the work. I saw the newspaper ads this spring and the timing was right for us.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Carolina Gutter Helmet/Ecoview Windows and More as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys