Very professional, accountable, knowledgeable owners and staff.
Ann, Cynthia, and Kevin were an excellent team to work with designing my kitchen and powder room, and I highly recommend them.
Lead Source - Referred for a previous job by The Beard Group.
Areas Of Satisfaction - Ruthanne and Kevin were patient with us while we picked out all of the additional fixtures and appliances.They listened to our suggestions and explained why something that we thought that we wanted wouldn't workBut always recommended something that would work better for us.Ruthanne is knowledgeable on planning a user friendly kitchen with many ideas that we didn't think about.The additional companies that Ruthanne recommended were professional and helpful with our decisionmaking.
Areas Of Satisfaction - Ruthann knew what we wanted and needed better than we did. We could not have done what she did on our own.
Remodeling Concerns - We felt somewhat uncertain and overwhelmed by the choices we might have to make, but Ruthann narrowed down the choices for us, and made the whole process much easier than we expected.
Schedule - This aspect of the project was particularly good. Ruthann scheduled the kitchen work so that we only had one evening when the kitchen wasn't entirely usable. The old counters weren't removed until the day before the new ones were installed, so there we didn't have to add the expense of a lot of eating out and ordering in meals. This might not be true for other kitchen remodels, but we were keeping our old appliances, so there was minimal disruption to routine.
Areas Of Satisfaction - Ruthann really maximized the bang for our buck. She squeezed a lot of function, finish and design out of our very modest budget. Nothing looks cheap or half-assed, but she knew where to save money on X in order to splurge on Y. The kitchen and new master bath look like they belong in this house, but they are also modern and up to date. It was a great balance.
Additional Comments - We're very happy with how this project went. It was minimally disruptive and maximally satisfying!
Areas Of Satisfaction - The design phase was extremely well done. Ruthann was very thorough in determining our needs, likes and dislikes. She came up with a design that both made the best use of the space and exceeded our expectations. Outstanding job! Kevin and crew did a great job with the cabinets, elctrical, and plumbing as well. Absolutely love the cabinets! The countertop and tile subcontractors did outstanding jobs also. They were very professional and knowledgable in their respective crafts. True artisans. All in all, a terrific job! We are extremely pleased with our new kitchen. Thank you! Thank you! Thank you!
Additional Comments - Capozzi design was always just a phone call away. Couldn't ask for more. Both Ruthann and Kevin are simply wonderful people besides being masters at what they do. The Best!!!!!!!
Areas Of Satisfaction - Final project was exceptional.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Capozzi Design Build as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys